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Berlin City Honda of Portland
South Portland, ME
1,363 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,363 reviews
April 23, 2019
Great experience From the moment we walked through the door on a Monday evening to leaving the lot with our new car the next evening, we had a great experience. Steve From the moment we walked through the door on a Monday evening to leaving the lot with our new car the next evening, we had a great experience. Steve Gendron made it the best experience we have had in purchasing a new car. Also, the support staff were great as well. Steve has made two call to date for questions we might have. I have been a Volvo person for 30 years and the minute I drove the Honda CRV, I loved it. More
by bestexp
Employees Worked With
Steve Gendron
April 23, 2019
Wonderful Always find the customer service at Berlin City amazing! Everyone from the person who answers the phone to the van driver to the customer service rep Always find the customer service at Berlin City amazing! Everyone from the person who answers the phone to the van driver to the customer service representative is polite and helpful. More
by Whydohave2?
Employees Worked With
Ryan York
April 22, 2019
All excellent Dillon provided a comprehensive review of all services performed, as well as a brief review of what I may expect at the next service in 2020. Thanks Dillon provided a comprehensive review of all services performed, as well as a brief review of what I may expect at the next service in 2020. Thanks very much for your assistance. More
by MM
Employees Worked With
Dillon Balwebe
April 21, 2019
No pressure sales! Wonderful people to do business with. Informative and helpful but absolutely no pressure on us to purchase. None of the usual price dickering between Wonderful people to do business with. Informative and helpful but absolutely no pressure on us to purchase. None of the usual price dickering between multilevel managers. More
by Pickler
Employees Worked With
Dave Cyr
April 20, 2019
Exceptional attention to my needs. Made my car buying experience easy and enjoyable. Listened to my needs and did not pressure me. The sales staff was eager to help me get the car I w Made my car buying experience easy and enjoyable. Listened to my needs and did not pressure me. The sales staff was eager to help me get the car I wanted. More
by Happyfit
Employees Worked With
Ed Conners
April 20, 2019
Excellent customer service This is the second time in five months that I visited your dealership for service. The service provided has far exceeded my expectations. This visit This is the second time in five months that I visited your dealership for service. The service provided has far exceeded my expectations. This visit was prompted by a flat tire. I stopped in without an appointment, and was cheerfully greeted by Jessica. She followed up on my road hazard warranty with the company I purchased the tires from, and installed a new tire in less than 45 minutes. More
by Michael
Employees Worked With
Jessica
April 19, 2019
Great Customer Service As soon as my mother and I walked in, David greeted us immediately and gave options for what we were looking for. He listened to our details to find t As soon as my mother and I walked in, David greeted us immediately and gave options for what we were looking for. He listened to our details to find the right car. David did his best with trying to get us the best price and we were very satisfied with it. More
by thesanim
Employees Worked With
Nguyen, David
April 19, 2019
Service was done quickly, staff were attentive and friendly. I’ve never had a bad experience here when getting my car serviced and they’re great about thoroug was done quickly, staff were attentive and friendly. I’ve never had a bad experience here when getting my car serviced and they’re great about thoroughly checking the vehicle for any issues while I’m there so that I have a good idea of what’s going on. More
by amk7109
Employees Worked With
Ryan York
April 19, 2019
Outstanding Timely, courteous, knowledgeable. The staff has a good grasp of customer service and no one tried to sell me anything. I will definitely be back when Timely, courteous, knowledgeable. The staff has a good grasp of customer service and no one tried to sell me anything. I will definitely be back when it’s time for another car More
by Mouse1937
Employees Worked With
Jessica
April 17, 2019
Excellent auto buying experience with my sales person, Dave. Excellent buying experience with the sales and manager personnel associated with Berlin City Honda. Dave was informative and helpful in explaining th Excellent buying experience with the sales and manager personnel associated with Berlin City Honda. Dave was informative and helpful in explaining the various features of my new Honda CR-V. Thank you Berlin City Honda for making it easy in buying my dream car. More
by Happy CR-V
Employees Worked With
Dave Sledzieski
