Berlin City Honda of Portland

Good team Very good team of workers. Very pleased. Waiting time wasn't too long. All my questions were answered. Very good coffee in the waiting room. Very good team of workers. Very pleased. Waiting time wasn't too long. All my questions were answered. Very good coffee in the waiting room. More

Excellent Experience! Professional, efficient and totally customer service oriented! Dave was an exceptional salesperson and ensured we were satisfied with our purchase fro Professional, efficient and totally customer service oriented! Dave was an exceptional salesperson and ensured we were satisfied with our purchase from start to finish. A huge thank you to Dave and all the personnel at Berlin City Honda! More

Fast and efficient Had my snow tires changed out and aligned....service was fast, efficient and cheerful. Loved working with my service advisor, Jessica. I am a long Had my snow tires changed out and aligned....service was fast, efficient and cheerful. Loved working with my service advisor, Jessica. I am a long time customer More

Service on my Fit Bobby Ramos was easy to work with and was very helpful. I’m car was serviced promptly, actually well ahead of the scheduled time for the work. Bobby Ramos was easy to work with and was very helpful. I’m car was serviced promptly, actually well ahead of the scheduled time for the work. More

5 stares does not do it justice Tim Cole had an amazing personality not only did he meat my expectations but he exceeded them from the second me and my Fiance' met him he went out of Tim Cole had an amazing personality not only did he meat my expectations but he exceeded them from the second me and my Fiance' met him he went out of his way to help us with all are needs even when we had to go to the are doctor appointment for are child on the way he reassured us that we had nothing to worry about and we where in good hands and he would do everything behind the scenes for us so when we got back everything would be ready and now we have a safe reliable car that I know will last us for a life time and be safe with my first child to travel in buying a car is normally very stressful but with the amazing service Tim and his team provided maid the hole process seamless even enjoyable Not in a million years could I express how grateful i am for all the work they did More

Long Trip Ahead In making my plans for yet another cross country trip I explained to Michael that I needed to have the car checked over to be sure that I would not ru In making my plans for yet another cross country trip I explained to Michael that I needed to have the car checked over to be sure that I would not run into any problems as I head to Montana and back,. This will make the fourth cross country, around American trip the Odyssey has taken on. I have always had the Odyssey serviced by Berlin City Honda and placed my trust that their service department understands my request for a safe, trouble free trip, I have confidence that they, as always, keeps the seriousness of such a trip at the forefront when servicing my Odyssey and that that confidence is projected forward to me as I travel across the country. More

car purchase Very quick to get back to me A local dealer didn’t want to even take my old car and kind of blew me off, Very quick to get back to me A local dealer didn’t want to even take my old car and kind of blew me off, More

Was offered a car to replace mine They sold me a car they new was out of my price range and now it is getting repoed because this stupid company made me upside down on my loan They sold me a car they new was out of my price range and now it is getting repoed because this stupid company made me upside down on my loan More

Great Service My Service Representative, Dillon Ballweber, reviewed the tires and found them to be well worn. He recommended a new set of tires to meet my driving n My Service Representative, Dillon Ballweber, reviewed the tires and found them to be well worn. He recommended a new set of tires to meet my driving needs. He estimated a time frame for service work on my vehicle and met that duration. This allowed me to return to work sooner than expected. More

Good service, not amazing communication post-signing lease Had a good experience before signing lease. Was great to be able to come in and talk about options before I made up my mind and to test drive the car Had a good experience before signing lease. Was great to be able to come in and talk about options before I made up my mind and to test drive the car when I wasn't ready to commit. Dana was super responsive before signing papers. However, when I signed the lease my car wasn't on the lot yet so I needed to wait for it to come in. I was told to expect it to come in mid-week that week. Well, a full week went by and I didn't hear anything. It's fine that the car took longer, but to not be updated was kind of a crummy feeling. It felt like a lot of effort went in to getting me there to lease the car, and then once I signed the papers it didn't matter anymore to keep me updated. And, given that I paid a full month's payment at lease signing, it would have been really nice to be at least kept in the loop. My first month's payment, I will actually only be able to drive the car for three/fourths of that month. On a happy note, I picked up the car yesterday and that was great! Ed showed me how to connect my phone and in the less than 24 hours I've had the car, I am ecstatic. 5 stars because the car is what I wanted and Dana was very helpful through the process and answered all of the questions my partner and I had, as neither of us has ever leased a car before now. More