Berlin City Honda of Portland

Service...Above and beyond I had a tire with extremely low pressire due to a nail. Although it was the day before a holiday and they were extremely busy, they were able to squee I had a tire with extremely low pressire due to a nail. Although it was the day before a holiday and they were extremely busy, they were able to squeeze me in for a repair. The staff are very friendly and truly seem to enjoy their jobs and care about pleasing their customers. This is the only dealership I've actually enjoyed going to for service and this had been my experience every time I've been in. They go above and beyond the rest!!! More

Great Experience Steve Gendron was terrific. He found the exact vehicle I wanted and made the entire process hassle-free. I have purchased 4 previous vehicles from S Steve Gendron was terrific. He found the exact vehicle I wanted and made the entire process hassle-free. I have purchased 4 previous vehicles from Steve and would gladly do so again. More

Quick stop to get a replacement inspection sticker I had to stop in to get a replacement sticker for a windshield that got cracked while out of State. I had no appointment but they got me in pretty qui I had to stop in to get a replacement sticker for a windshield that got cracked while out of State. I had no appointment but they got me in pretty quick and out the door within 20-25 minutes. Great service staff and the waiting area is very clean and stocked with snacks. Perfect. Thank you Berlin City. More

The service I get at this dealership is excellent I have been a customer of Berlin City Honda for four years. The service department is clean and well run. The people I interact with are well trained I have been a customer of Berlin City Honda for four years. The service department is clean and well run. The people I interact with are well trained and provide excellent service. More

Great experience! My recent service visit with Ryan was a great experience. He was very friendly and professional. I was in for my first oil change/tire rotation, and h My recent service visit with Ryan was a great experience. He was very friendly and professional. I was in for my first oil change/tire rotation, and he found 2 open recalls on my vehicle which were taken care of within the promised finish time. I would definitely recommend this dealership, and Ryan to anyone needing service on their Honda. Will definitely be back again! More

used car purchase Really enjoyed working with Tim Cole. He made the process relaxing and not stressful, which is not always found at car dealerships!! I would recommend Really enjoyed working with Tim Cole. He made the process relaxing and not stressful, which is not always found at car dealerships!! I would recommend working with him again. My only complaint is that with a $699 administrative fee, they could have provided better car cleaning. We found a box of the previous owners checks in the glove compartment, and other pieces of trash throughout the car. More

ME State Inspection Visit I've had 6 new cars in the last 13 years. I always bring them to the dealership for service. Usually, I'll take it back where I bought it except whe I've had 6 new cars in the last 13 years. I always bring them to the dealership for service. Usually, I'll take it back where I bought it except when I bought it out of State or when my service visit has been unsatisfactory. Much of that can be due to the service advisor representing the service department and the dealership as a whole. I've been to several dealerships and worked with many good service advisors... and a few that weren't. This service advisor at Berlin City Honda is among the most professional and highest performing I've encountered. She is efficient with the process and the service has been prompt. She ensures nothing less than customer satisfaction and resolution of any problems. Berlin City should be proud to have her representing them and ensuring care for the customer that continues after the vehicle sale. Keep up the great work! More

Smooth transition Your sales representative is one of the best! He is kind, listened to my needs, accessed all information, and kindly put in the direction of my new C Your sales representative is one of the best! He is kind, listened to my needs, accessed all information, and kindly put in the direction of my new CRV, Steve Gendron is top notch. More

so easy to buy my new car after months of thinking about it! Berlin City Honda of Portland was the most convenient place to buy my new car. I communicated with my salesman, Andrew, by phone or mostly text and e Berlin City Honda of Portland was the most convenient place to buy my new car. I communicated with my salesman, Andrew, by phone or mostly text and email. He arranged everything with the finance department and we did all the nitty-gritty stuff over the phone. A wonderful couple who work for them DELIVERED my car one evening, right to my door. We completed paperwork at my dining table. SO EASY, every bit of it. More

Dave was super efficient and had me in and out! I hate to spend hours at a dealership and Dave worked proactive to get as much done ahead of time as possible for a quick process. I hate to spend hours at a dealership and Dave worked proactive to get as much done ahead of time as possible for a quick process. More