Berlin City Honda of Portland

Excellent service in a reasonable amount of time I brought my 2018 Honda CR-V for the 10K service, which includes an oil and filter change as well as having all the tires rotated for even wear and th I brought my 2018 Honda CR-V for the 10K service, which includes an oil and filter change as well as having all the tires rotated for even wear and the regular inspections they do at each visit. It appeared to be a busy day and when the Service Writer said it would take about 1 hour and 20 minutes that seems reasonable. Before that much time had elapsed a Service Tech came over and explained that my 2 air filters (one for the engine and one for the passenger cabin) were dirty enough to recommend a change. After looking at the pictures of my car's filters they provided I agreed to add that to my service work. Even with the extra filter changes I was out of the dealership fairly quickly. Always have a professional and pleasant experience at this dealership. More

Professional Service Had an excellent experience with Berlin City Honda, especially the sales person. Pleasant, welcoming, atmosphere and great generosity. Left satisfied Had an excellent experience with Berlin City Honda, especially the sales person. Pleasant, welcoming, atmosphere and great generosity. Left satisfied with the purchase of a new vehicle. More

Gets the job done right Their assessments of the work needed and estimates of the associated costs have become very reliable. Costs are LESS than some small, independent care Their assessments of the work needed and estimates of the associated costs have become very reliable. Costs are LESS than some small, independent care repair shops. The staff genuinely tries to satisfy customers, despite the sometimes disappointing realities of aging cars. More

2019 Clarity Excellent rapport with Tim Cole… Very warm and welcoming presence... all my questions satisfactorily answered and the process was straightforward wit Excellent rapport with Tim Cole… Very warm and welcoming presence... all my questions satisfactorily answered and the process was straightforward with no waste of time. Chris and Zach were very knowledgeable about all the new tech associated with this car. I’m not missing filling up the tank! My only negative would be the non optional add-ons of the Kahu security system and the locking lug nuts for which I don’t blame Tim but sales management and a company policy that may benefit with their own insurance if these items ($498.00) are added. More

Totally Reliable "Your word is your bond"...so they say. I have been bringing my 2007 Honda Odyssey to Berlin City for service for years. I depend on them to keep my "Your word is your bond"...so they say. I have been bringing my 2007 Honda Odyssey to Berlin City for service for years. I depend on them to keep my car in the best condition possible since I travel quite a bit. Before I left on May 12, 2019 for another cross country trip to Montana and return through Canada I brought my Odyssey in for service. The service was completed as discussed and off I went. I just returned accumulating 7,318 miles. The car performed without a hitch. I returned on May 9th for additional service and a check out. Everything was in great shape. Service was performed on time and exactly what we agreed on. A totally trustworthy dealership who does what they say they will do. If, and when my current Odyssey decides that it doesn't want to do another cross country my replacement Honda will come from Berlin City. More

Recall and Service Very pleased with Berlin City Honda. They provide fast and efficient service at a very reasonable price. Initially brought the Honda in for a gear s Very pleased with Berlin City Honda. They provide fast and efficient service at a very reasonable price. Initially brought the Honda in for a gear shift issue. While there they took care of an airbag recall. While they needed to order a part for the gear shift, they rescheduled. Returned a week later, and fixed the gear shifter and performed an oil change. During the entire two trip process, everyone, especially, Jessica, were very helpful and professional. A nicely kept waiting room was a great place to relax during the 1 hour service. I would definitely use and recommend Berlin Honda. More

Great service Dillon was very pleasant and professional and went over the whole service record. We enjoyed dealing with him. Pete was pleasant and courteous and we Dillon was very pleasant and professional and went over the whole service record. We enjoyed dealing with him. Pete was pleasant and courteous and we appreciated the lift to the mall while the vehicle was being serviced. More

Recall The gentleman who checked me in and gave me my paperwork after the service was excellent. He informed me of the entire procedure. Very good people ski The gentleman who checked me in and gave me my paperwork after the service was excellent. He informed me of the entire procedure. Very good people skills. More

Tire Service Very courteous and accommodating. Service on the tire was completed before promised and installed promptly when we arrived. Will always use Berlin Cit Very courteous and accommodating. Service on the tire was completed before promised and installed promptly when we arrived. Will always use Berlin City for maintenance on our vehicle. More

Friendly & accommodating Worked with me to find the perfect car, was imformative and great communication always keeping me in the loop. Very pleased with the service all arou Worked with me to find the perfect car, was imformative and great communication always keeping me in the loop. Very pleased with the service all around. More