Berlin City Honda of Portland

Gets the job done right Their assessments of the work needed and estimates of the associated costs have become very reliable. Costs are LESS than some small, independent care Their assessments of the work needed and estimates of the associated costs have become very reliable. Costs are LESS than some small, independent care repair shops. The staff genuinely tries to satisfy customers, despite the sometimes disappointing realities of aging cars. More

2019 Clarity Excellent rapport with Tim Cole… Very warm and welcoming presence... all my questions satisfactorily answered and the process was straightforward wit Excellent rapport with Tim Cole… Very warm and welcoming presence... all my questions satisfactorily answered and the process was straightforward with no waste of time. Chris and Zach were very knowledgeable about all the new tech associated with this car. I’m not missing filling up the tank! My only negative would be the non optional add-ons of the Kahu security system and the locking lug nuts for which I don’t blame Tim but sales management and a company policy that may benefit with their own insurance if these items ($498.00) are added. More

Totally Reliable "Your word is your bond"...so they say. I have been bringing my 2007 Honda Odyssey to Berlin City for service for years. I depend on them to keep my "Your word is your bond"...so they say. I have been bringing my 2007 Honda Odyssey to Berlin City for service for years. I depend on them to keep my car in the best condition possible since I travel quite a bit. Before I left on May 12, 2019 for another cross country trip to Montana and return through Canada I brought my Odyssey in for service. The service was completed as discussed and off I went. I just returned accumulating 7,318 miles. The car performed without a hitch. I returned on May 9th for additional service and a check out. Everything was in great shape. Service was performed on time and exactly what we agreed on. A totally trustworthy dealership who does what they say they will do. If, and when my current Odyssey decides that it doesn't want to do another cross country my replacement Honda will come from Berlin City. More

Recall and Service Very pleased with Berlin City Honda. They provide fast and efficient service at a very reasonable price. Initially brought the Honda in for a gear s Very pleased with Berlin City Honda. They provide fast and efficient service at a very reasonable price. Initially brought the Honda in for a gear shift issue. While there they took care of an airbag recall. While they needed to order a part for the gear shift, they rescheduled. Returned a week later, and fixed the gear shifter and performed an oil change. During the entire two trip process, everyone, especially, Jessica, were very helpful and professional. A nicely kept waiting room was a great place to relax during the 1 hour service. I would definitely use and recommend Berlin Honda. More

Great service Dillon was very pleasant and professional and went over the whole service record. We enjoyed dealing with him. Pete was pleasant and courteous and we Dillon was very pleasant and professional and went over the whole service record. We enjoyed dealing with him. Pete was pleasant and courteous and we appreciated the lift to the mall while the vehicle was being serviced. More

Recall The gentleman who checked me in and gave me my paperwork after the service was excellent. He informed me of the entire procedure. Very good people ski The gentleman who checked me in and gave me my paperwork after the service was excellent. He informed me of the entire procedure. Very good people skills. More

Tire Service Very courteous and accommodating. Service on the tire was completed before promised and installed promptly when we arrived. Will always use Berlin Cit Very courteous and accommodating. Service on the tire was completed before promised and installed promptly when we arrived. Will always use Berlin City for maintenance on our vehicle. More

Always excellent Ryan and Dillon are ALWAYS (cap intentional) spot on with providing excellent customer service! They are always pleasant and make me feel like they r Ryan and Dillon are ALWAYS (cap intentional) spot on with providing excellent customer service! They are always pleasant and make me feel like they really care about my car. More

Friendly & accommodating Worked with me to find the perfect car, was imformative and great communication always keeping me in the loop. Very pleased with the service all arou Worked with me to find the perfect car, was imformative and great communication always keeping me in the loop. Very pleased with the service all around. More

Service...Above and beyond I had a tire with extremely low pressire due to a nail. Although it was the day before a holiday and they were extremely busy, they were able to squee I had a tire with extremely low pressire due to a nail. Although it was the day before a holiday and they were extremely busy, they were able to squeeze me in for a repair. The staff are very friendly and truly seem to enjoy their jobs and care about pleasing their customers. This is the only dealership I've actually enjoyed going to for service and this had been my experience every time I've been in. They go above and beyond the rest!!! More