Berlin City Honda of Portland

Awesome Advisor The maintenance reminder "wrench" indicated our 2019 CRV require an oil change. A short phone call to Jessica Curit-Ramos and the vehicle was schedu The maintenance reminder "wrench" indicated our 2019 CRV require an oil change. A short phone call to Jessica Curit-Ramos and the vehicle was scheduled the next day, late afternoon. I had an opportunity to bring it in to the shop earlier and with a subsequent phone call to Jessica, the appointment was rescheduled to just after 1:30. No problem.... In addition, I was able to download from a Berlin City email, a reduced price on the first 2 oil changes on our newly leased CRV. Huge savings! Jessica quoted an approximate time for the service and sure enough, I was leaving the facility within the quoted time and another coupon for a free car wash in hand. Jessica's smile, mild demeanor and job knowledge are all assets for Berlin City Honda. More

Service with a smile Eric Surawski was so helpful and professional. He outlined what service was recommended for the mileage on my car. I trust Berlin City Honda to keep m Eric Surawski was so helpful and professional. He outlined what service was recommended for the mileage on my car. I trust Berlin City Honda to keep my CRV in tip-top shape and they do. More

Pressure free purchase of a new vehicle Worked with Tim Cole on the purchase of a new Honda pilot. Never felt pressured into buying a vehicle. Friendly employees even with our 4 year old and Worked with Tim Cole on the purchase of a new Honda pilot. Never felt pressured into buying a vehicle. Friendly employees even with our 4 year old and baby being less than quiet. Test drove multiple vehicles and stayed late to meet our needs. More

Piece on handle had to be replaced Excellent and very professional service. I highly recommend Berlin City Honda in Portland. The staff and technicians are very courteous and knowledge Excellent and very professional service. I highly recommend Berlin City Honda in Portland. The staff and technicians are very courteous and knowledgeable. Service was easy to schedule and they were on schedule. More

Easy Peasy Beginning to end everything went smoothly. I am home now with my new car and feel good about my choice and the deal. Nice to deal with normal people Beginning to end everything went smoothly. I am home now with my new car and feel good about my choice and the deal. Nice to deal with normal people. More

Great service, as usual! The service team performed my car's service on time and provided great feedback on the next scheduled work my car needs. I also received excellent ser The service team performed my car's service on time and provided great feedback on the next scheduled work my car needs. I also received excellent service by the shuttle driver, also providing on-time drop-off and pick-up! More

There when you need them. I was going to drive to Boston from Portland and I wanted to be sure the car was in good condition for the trip on a hot summers day. Thinking of the I was going to drive to Boston from Portland and I wanted to be sure the car was in good condition for the trip on a hot summers day. Thinking of the amount of traffic and bumper to bumper mileage I wanted to be sure nothing died unexpectedly. More

Excellent !!!!!!!!!!!!!!!!!!!!!!! Love the place! Clean yeah but I'm going to see you soon and the days when you have a minute or two before the end Love the place! Clean yeah but I'm going to see you soon and the days when you have a minute or two before the end More

Excellent service in a reasonable amount of time I brought my 2018 Honda CR-V for the 10K service, which includes an oil and filter change as well as having all the tires rotated for even wear and th I brought my 2018 Honda CR-V for the 10K service, which includes an oil and filter change as well as having all the tires rotated for even wear and the regular inspections they do at each visit. It appeared to be a busy day and when the Service Writer said it would take about 1 hour and 20 minutes that seems reasonable. Before that much time had elapsed a Service Tech came over and explained that my 2 air filters (one for the engine and one for the passenger cabin) were dirty enough to recommend a change. After looking at the pictures of my car's filters they provided I agreed to add that to my service work. Even with the extra filter changes I was out of the dealership fairly quickly. Always have a professional and pleasant experience at this dealership. More

Professional Service Had an excellent experience with Berlin City Honda, especially the sales person. Pleasant, welcoming, atmosphere and great generosity. Left satisfied Had an excellent experience with Berlin City Honda, especially the sales person. Pleasant, welcoming, atmosphere and great generosity. Left satisfied with the purchase of a new vehicle. More