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Berlin City Honda of Portland
South Portland, ME
1,362 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
August 10, 2019
Exceptional Service My Service Representative, Dillon Ballwebber, listened to my concerns, recommended a more inclusive service plan and completed the service within the My Service Representative, Dillon Ballwebber, listened to my concerns, recommended a more inclusive service plan and completed the service within the time frame he mentioned. More
by bpoulin
Employees Worked With
Dillon Ballwebber
August 08, 2019
Pleasantly surprised This was my first service appointment with Berlin City Honda. I was pleasantly surprised at how easy it was. Staff members were polite and efficient. This was my first service appointment with Berlin City Honda. I was pleasantly surprised at how easy it was. Staff members were polite and efficient. More
by Susie
Employees Worked With
Not sure
August 08, 2019
Battery issued I stoped in to see if my car battery was ok without a scheduled appointment. Mike greeted me with a smile and was happy to help me. I stoped in to see if my car battery was ok without a scheduled appointment. Mike greeted me with a smile and was happy to help me. More
by Jean
Employees Worked With
I can’t say enough about Mike. He has great customer service skills, friendly and so easy to wok with.
August 07, 2019
Quick and "EASY" ! Service was explained thoroughly and in simple terms. Mike was courteous and knowledgeable. I felt well taken care of. Keeps me coming back again and Service was explained thoroughly and in simple terms. Mike was courteous and knowledgeable. I felt well taken care of. Keeps me coming back again and again. More
by lechner
Employees Worked With
Mike
August 06, 2019
Very happy with attention to detail and satisfactory service . My service advisor, Jessica Curit-Ramos is very knowledgeable, easy to work with, most helpful and pleasant in every way. . My service advisor, Jessica Curit-Ramos is very knowledgeable, easy to work with, most helpful and pleasant in every way. More
by pattypossum
Employees Worked With
Jessica Curit-Ramos
August 05, 2019
Courteous and friendly Both gentlemen we worked with were extremely helpful in finding just what we were looking for. The whole staff seemed to work very well together Both gentlemen we worked with were extremely helpful in finding just what we were looking for. The whole staff seemed to work very well together More
by Jeanne
Employees Worked With
Steve Gendron. Dave Cyr
August 01, 2019
Excellent Mike was great! Very thorough and kind and kept me informed. The service process is very efficient. Mike was very knowledgeable about the problem and Mike was great! Very thorough and kind and kept me informed. The service process is very efficient. Mike was very knowledgeable about the problem and able to express it to me in a very clear manner. More
by Debbie Osgood, 23
Employees Worked With
Mike
July 31, 2019
Excellent Very good service they fixed all the problems I had I would recommend people go back to this place in the future together work done. Very good service they fixed all the problems I had I would recommend people go back to this place in the future together work done. More
by Mike
Employees Worked With
Eric
July 30, 2019
Professional and timely service My observation was that this is a very professional and efficient service department. There was no wasted motion. I felt the service people really app My observation was that this is a very professional and efficient service department. There was no wasted motion. I felt the service people really appreciate and respect the customers' time and they do a very good job of discussing what will be done or what needs to be done. More
by Summer 2019
Employees Worked With
Dillon Ballwebber
July 28, 2019
Very friendly, efficient service The sales associate and finance manager were very friendly and efficient. I generally have a high level of car-buyer anxiety, but this experience made The sales associate and finance manager were very friendly and efficient. I generally have a high level of car-buyer anxiety, but this experience made me feel comfortable and confident that I was not being "taken for a ride". It truly was EASY. Thank you Berlin City Honda. Oh, yes...and I love my new pre-owned Honda! More
by gator75
Employees Worked With
David Cyr, Mark Merrithew
