Berlin City Honda of Portland

Great customer service from the Service Dept Had a service appointment for 0700 Saturday morning. Vehicle was taken in promptly for servicing and was ready when promised. Waiting area was comfo Had a service appointment for 0700 Saturday morning. Vehicle was taken in promptly for servicing and was ready when promised. Waiting area was comfortable and clean. Great experience. More

Outstanding car buying experience I came to Berlin City Honda to look at a Ridgeline, with the intent of buying one at a later date, if the truck was as good as the reviews I had read, I came to Berlin City Honda to look at a Ridgeline, with the intent of buying one at a later date, if the truck was as good as the reviews I had read, and my experience with the other Hondas I have owned lead me to believe. My sales person was Jamie Doucette, who did an excellent job explaining the truck and answering all my questions. Then, knowing my interest in that specific truck, Jamie worked with us to put together a deal that allowed us to leave with the truck that day. Jamie also, provided me information regarding the extended warranty on my trade-in vehicle, that allowed me to get a refund of almost $2,000, that I would not otherwise have known to look into. Then, when finalizing the sale took longer than anticipated, Jamie arranged for a set of all weather floor mats to be provided at no cost. In addition to Jamie, Chris Clickner (Finance Director) was excellent to work with, as was Zack (last name ?), who walked us through the numerous technology aspects of the Ridgeline. This perhaps the most pleasant car buying experiences I have ever had. More

Excellent service! I purchased my vehicle at Berlin City Honda and Ted Hanson was my salesperson. He did a great job and I truly enjoyed working with him. My vehicle h I purchased my vehicle at Berlin City Honda and Ted Hanson was my salesperson. He did a great job and I truly enjoyed working with him. My vehicle has always been serviced at the Berlin City Honda dealership and again I have found that the service was excellent. Very attentative people in the service department. Highly recommended. More

Efficient, welcoming and up to date I found the person who welcomed me and then took care of what I needed done to the car was very efficient and kind. I left feeling fully confident I found the person who welcomed me and then took care of what I needed done to the car was very efficient and kind. I left feeling fully confident that Berlin Motors made sure my car would be safe and secure during the coming winter months. Gratefully, Barbara A. Smith Scarborough More

Excellent Though your service department is pretty darn good, Eric is THE BEST! He makes you feel welcome, and valued, from the moment he sees you. Though your service department is pretty darn good, Eric is THE BEST! He makes you feel welcome, and valued, from the moment he sees you. More

Once Again, Excellence at Berlin City I had an oil change/tire rotation yesterday at Berlin City in South Portland. As usual, everything was easy and professional. Easy to make an appoint, I had an oil change/tire rotation yesterday at Berlin City in South Portland. As usual, everything was easy and professional. Easy to make an appoint, which was honored on time. Great price for a synthetic oil change and tire rotation. Pleasant waiting room. Berlin City is trustworthy - takes the fear out being a car owner when the car needs service. Love this dealership. More

SALESMAN FOUND ME THE "PERFECT" CAR My salesman asked all the right questions, researched the inventory. came back and excitedly said he found the "PERFECT" car for me. He said it was in My salesman asked all the right questions, researched the inventory. came back and excitedly said he found the "PERFECT" car for me. He said it was in the far end of the lot so he was off to get it and bring it up front. WOW. WHAT A BEAUTY! She is a 2016 cr-vex -she looked brand new. She rode solid, quiet,smooth and handled easy. Then to the office for paperwork. DONE. HAPPY CUSTOMER. More

Great service I always reach out to Mike Hoyle when I need to come in to have my car serviced or have something fixed. My most recent visit was to get a headlight r I always reach out to Mike Hoyle when I need to come in to have my car serviced or have something fixed. My most recent visit was to get a headlight replaced. Mike is very friendly and professional and I appreciate the advice he gives me regarding my Pilot. More

A/C Service My A/C had stopped working. I called for an appointment - they were going to get me in that day - I thought was great, but easier on me for 2 days out My A/C had stopped working. I called for an appointment - they were going to get me in that day - I thought was great, but easier on me for 2 days out. I dropped my car off at 7:15 am, for a 9:30 appointment, they had it fixed before 9:00 am. They had no computers, but were very professional in handling the situation. More

Excellent work! Very friendly and timely with service being completed. I also appreciate how there was a children's section where my daughter could play until the ca Very friendly and timely with service being completed. I also appreciate how there was a children's section where my daughter could play until the car was ready. Thank you! More