Berlin City Honda of Portland

Excellent Customer Service From my request for service, I received an immediate call back. My appointment was scheduled quickly, and I received a follow-up e-mail within a coupl From my request for service, I received an immediate call back. My appointment was scheduled quickly, and I received a follow-up e-mail within a couple of hours. Service performed was excellent! Eric reviewed with me the service that was performed and gave me a detailed report on my vehicles health. We put a lot of miles on our cars each year, and dependability is critical. Knowing what we need to think about going forward is very important to us. More

Great guys all around My title says it all. Gold stars to everyone, including David (very patient, helpful, professional), Ben who handled all the paperwork (courteous and My title says it all. Gold stars to everyone, including David (very patient, helpful, professional), Ben who handled all the paperwork (courteous and personable), and Zack. . More

Dillon did a fantastic job. Only issue was the repair estimate had confusing (errors) making it hard to understand. Repairs were made in a very timely fashion. estimate had confusing (errors) making it hard to understand. Repairs were made in a very timely fashion. More

Excellent Dealership This is our second Honda and we have came again to the same dealership. Again we got what we wanted - great car and excellent experience. We worked wi This is our second Honda and we have came again to the same dealership. Again we got what we wanted - great car and excellent experience. We worked with Steve and Scott and to watch professional and friendly cooperation between these two gentlemen was additional bonus to our overall great experience. We would highly recommend Berlin City Honda of Portland as the place to go to get great car. More

Tire Repair My tire was repaired within the time frame the service person stated it would take. Customer service individual was very courteous and helpful. I was My tire was repaired within the time frame the service person stated it would take. Customer service individual was very courteous and helpful. I was pleased with the service. More

Great Experience Always on time, fast, and efficient! Came in for a full detail on my Civic and I was not disappointed; it looked new when they were done! Always on time, fast, and efficient! Came in for a full detail on my Civic and I was not disappointed; it looked new when they were done! More

Tire Replacement Service as usual was excellent. Only comment is tire pressure light came on and air needed to be added to 1 tire after we got home. Service as usual was excellent. Only comment is tire pressure light came on and air needed to be added to 1 tire after we got home. More

Professional & expediant Eric did a fantastic job getting the parts and the service scheduled promptly, and then making sure everything was performed within the time and quote Eric did a fantastic job getting the parts and the service scheduled promptly, and then making sure everything was performed within the time and quote promised. More

oil change 10.18 Presented vehicular evaluation afterwards and addressed steering issue that presented a safety issue. Excellent advisement on another vehicle safet Presented vehicular evaluation afterwards and addressed steering issue that presented a safety issue. Excellent advisement on another vehicle safety issue. I return to this dealership due to excellent vehicle service on a consistent basis as a customer for more than 7 years. More

Superior trade in/purchase experience! I have now purchased three Ridgelines from Berlin City and each time I am treated in a friendly and professional manner with no pressure or BS, just i I have now purchased three Ridgelines from Berlin City and each time I am treated in a friendly and professional manner with no pressure or BS, just in an honest and straight forward manner. Exactly what you want in a car buying experience. Oh and did i mention that their pricing, service and attention to detail is far better than any of the other Honda dealers in the region? Any time i deal with Berlin, it is a positive one and if there are any bumps they immediately let you know and tell you the truth, no BS. My buying experience this time was again an excellent one. They got me the Ridgeline I wanted at the best price possible and by far. I know, I got quotes from other dealers. They were also patient and held my vehicle to accommodate my busy travel schedule. Couldn't ask for more accommodating dealer that values your business and treats you as such! More