Berlin City Honda of Portland

Oil change was performed on my ridgeline 2017. The express service representative Jessica was kind considerate as she was in the past. The reason why I come b was performed on my ridgeline 2017. The express service representative Jessica was kind considerate as she was in the past. The reason why I come back to Berlin is because Jessica makes you feel like a family. In the past and other dealerships you were not received with that kind of kindness. More

Very efficient, quick response, pleasure to deal with My tire pressure light came on. I put air in my tires and it remained on. Took it to the dealership and did not have an appointment but it did not mat My tire pressure light came on. I put air in my tires and it remained on. Took it to the dealership and did not have an appointment but it did not matter, they serviced me right away. I was told it would take about 10 minutes. He explained to me that the air pressure in the tires was just off a bit in one tire but all they had to do was reset the tire pressure button. Very helpful information and a pleasure to deal with. Thank you. More

Staff was punctual, pleasant and completed service as stated. Recall item was identified and completed. Car wash coupon was included and appreciated. Waiting area quiet, Keurig was available, all good. stated. Recall item was identified and completed. Car wash coupon was included and appreciated. Waiting area quiet, Keurig was available, all good. More

My wife and I love our new Honda! It drives perfectly and is awesome in the snow. Cant wait to travel to many places,thanks! is awesome in the snow. Cant wait to travel to many places,thanks! More

Good dealership; courteous staff Everyone was very friendly and my salesman (Dave) worked very hard to get me a deal that I could afford. Minor issue with detailing was promptly rect Everyone was very friendly and my salesman (Dave) worked very hard to get me a deal that I could afford. Minor issue with detailing was promptly rectified. More

Excellent service! Monica gave me excellent customer service from the moment I got out of my car. I had a question about my tires and she was very helpful, as well as e Monica gave me excellent customer service from the moment I got out of my car. I had a question about my tires and she was very helpful, as well as explaining when I should get oil changes with the low amount of miles on my car. Thank you! More

State inspection It was very a very fast service and the experience was very positive, I only had to wait about 10 minutes. I will get back if I need service again. It was very a very fast service and the experience was very positive, I only had to wait about 10 minutes. I will get back if I need service again. More

Ryan was professional and courteous and informative and extremely helpful. I felt our needs were met and would go back to Berlin again for service extremely helpful. I felt our needs were met and would go back to Berlin again for service More

I appreciated the efficiency and friendliness at every step, from checking in to driving out. Ryan was terrific and Pete, who gave me a shuttle ride to another appointment and back was very kind and helpf step, from checking in to driving out. Ryan was terrific and Pete, who gave me a shuttle ride to another appointment and back was very kind and helpful. I actually had a great time. Coffee and snacks were also appreciated. More

Very professional and courteous Service Consultant Excellent customer service from the Service Consultant. Was notified of additional work that needed to be done and it was completed the same day in a Excellent customer service from the Service Consultant. Was notified of additional work that needed to be done and it was completed the same day in a timely manner. The professional and courteous manner in which Jessica Ramos performed her job was outstanding. Great dealership. More