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Berlin City Honda of Portland
South Portland, ME
1,362 Reviews
Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what we’re all about: neighbors taking care of neighbors and doing it the easy way.
Berlin City Honda is committed to providing over-the-top-care to every one of our customers. We’ve developed an extensive program to make your automotive purchase and service experience exceptional. Our straightforward sales process, the “Clear Way” menu, explains all your fees up-front. We have our “No Questions” return policy, “Price Guarantee”, “Pre-owned protection” as well as our “We’ll Buy” pledge, all designed to ensure we exceed your expectations. If you can’t make it to our convenient location in Portland, Maine, within 48 hours we can deliver your new or pre-owned vehicle right to your front door, paperwork included.
Thank you for the opportunity to provide you over the top care by down to earth people!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
January 13, 2020
Great working with Jamie in the sales of our new CRV. Very helpful in addressing our needs and showing us cars. We love our new vehicle. working with Jamie in the sales of our new CRV. Very helpful in addressing our needs and showing us cars. We love our new vehicle. More
by connie.jones
Employees Worked With
Jamie Doucette
January 10, 2020
Monica was fantastic. Great communication and friendly. She does a great job and knows customer service! She made it a comfortable visit while also providing the necessary information. Thank you. She does a great job and knows customer service! She made it a comfortable visit while also providing the necessary information. Thank you. More
by glenn336
Employees Worked With
Monica White
January 09, 2020
Windshield washer fluid issue I called that afternoon and brought the car over for an issue with the windshield washer fluid. The problem was resolved quickly and I was given very I called that afternoon and brought the car over for an issue with the windshield washer fluid. The problem was resolved quickly and I was given very useful information and recommendations for the future. More
by Marilyn.finley
Employees Worked With
Don’t recall
January 07, 2020
I went I for inspection sticker. It took less than 30 minutes. I was very happy it did not take long. I also received a coupon for a free car wash. The staff was very nice. They drove my car back in minutes. I was very happy it did not take long. I also received a coupon for a free car wash. The staff was very nice. They drove my car back in because I am disabled. It was very much appreciated. Get rid of this 25 word minimum. More
by Car
Employees Worked With
No good at names check your records
January 06, 2020
They were completely done when they told me how long the rep For all they did right, they missed one thing that was important to me. When I drove away my windshield fluid light was on and I had to stop and get For all they did right, they missed one thing that was important to me. When I drove away my windshield fluid light was on and I had to stop and get some fluid. other than that they were great. More
by John Land
Employees Worked With
Jesscia
January 06, 2020
"Great Experience" Called that morning... talked to David about looking for a used car and in the end.. we bought a new Honda CR-V that afternoon. Called that morning... talked to David about looking for a used car and in the end.. we bought a new Honda CR-V that afternoon. More
by smacky
Employees Worked With
David Sledzieski, Ben Roberts
January 05, 2020
Good Job Usually is a good experience when I visit the dealership. Monica White was very easy to deal with. She made sure I was happy with the service that was Usually is a good experience when I visit the dealership. Monica White was very easy to deal with. She made sure I was happy with the service that was performed. More
by Johnny
Employees Worked With
Monica White
January 04, 2020
Inspection - quick service Called at the last minute and obtained a same day appointment. Service advisor was friendly and the car was inspected quickly - luckily no issues wer Called at the last minute and obtained a same day appointment. Service advisor was friendly and the car was inspected quickly - luckily no issues were found. More
by Baxter
Employees Worked With
Eric
January 02, 2020
great experience I met with Imadhi to test drive a Honda Pilot. He was very friendly and professional and was able to provide me with safety features of the car. My I met with Imadhi to test drive a Honda Pilot. He was very friendly and professional and was able to provide me with safety features of the car. My experience was extremely positive, I recommend him to all buyers. More
by pilot buyer
Employees Worked With
Imadhi Zagon
January 01, 2020
Good place. Very friendly staff. Nice waiting area. I just needed simple work, oil change and inspection. Everyone helpful. Thanks for ease of waiting for the se Very friendly staff. Nice waiting area. I just needed simple work, oil change and inspection. Everyone helpful. Thanks for ease of waiting for the service. More
by vickie
Employees Worked With
Lovely woman but sorry forgot her name. Perhaps Jessica.
