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Berlin City Honda of Portland

South Portland, ME

3.9
1,362 Reviews
Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what we’re all about: neighbors taking care of neighbors and doing it the easy way. Berlin City Honda is committed to providing over-the-top-care to every one of our customers. We’ve developed an extensive program to make your automotive purchase and service experience exceptional. Our straightforward sales process, the “Clear Way” menu, explains all your fees up-front. We have our “No Questions” return policy, “Price Guarantee”, “Pre-owned protection” as well as our “We’ll Buy” pledge, all designed to ensure we exceed your expectations. If you can’t make it to our convenient location in Portland, Maine, within 48 hours we can deliver your new or pre-owned vehicle right to your front door, paperwork included. Thank you for the opportunity to provide you over the top care by down to earth people!
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255 Maine Mall Road

South Portland, ME

04106

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Showing 1,362 reviews

February 19, 2020

Professional and personal Jessica was upbeat and most helpful when checking my Honda Fit in for service. While I didn’t need it, I was offered shuttle service. Relaxing in th More

by Bugsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
February 18, 2020

Great customer service this time I actually almost didn't come back after I came in January for an oil change. The man who help me was rude and disorganized, and when I got my car bac More

by ehan
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen I think? I can't recall
February 17, 2020

Careful attention to what my car needed. The workers are careful, attentive and thorough. The man who drove me home while my car was being serviced was delightful. Overall a good experience More

by Jefron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember.
February 12, 2020

Service Mt service experience included an oil change and tire rotation. Service rep Allen McKenzie was very friendly and helpful. He answered my questions reg More

by fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen McKenzie
February 12, 2020

Easy just like the sign says Salesman was great. Did not try to push me into a more expensive vehicle. The finance guy did not pressure me for a bigger down payment or to purchas More

by jandls
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Imhadi, Chris
February 10, 2020

What really pleased me was Ted Hanson’s can try attitude. In fact, I started out with another dealer and their sales person just wasn’t invested like Ted was on the phone. So I switched over to Berlin City. More

by TC
Recommend Dealer
Yes
Employees Worked With
Ted Hanson
February 04, 2020

Great visit! Great facility! Ran like an assembly line yet had a very personal touch! Much appreciated!!! Always top notch! Would recommend to all and have! More

by Pjames5
Recommend Dealer
Yes
Employees Worked With
Not sure if individuals. All were great!!
February 03, 2020

We always have a great experience when we visit for service. The staff is always friendly and efficient.. we never wait long for our car to be ready. More

by Linda Shea
Recommend Dealer
Yes
Employees Worked With
Jeff Donovan
February 03, 2020

Everything went perfectly Ryan York took care of two of our two family vehicles expeditiously on a single day last week and provided exceptional service---from setting up the a More

by rak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan York
February 03, 2020

Great service listened to everything I needed or wanted in a vehicle and was able to find the right fit for the right price. Joe was very helpful and went to battle for us to be able to get what we wanted. More

by Mel
Recommend Dealer
Yes
Employees Worked With
Joe Thibodeau
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