Berlin City Honda of Portland

Great customer service this time I actually almost didn't come back after I came in January for an oil change. The man who help me was rude and disorganized, and when I got my car bac I actually almost didn't come back after I came in January for an oil change. The man who help me was rude and disorganized, and when I got my car back there was black (assuming) oil fingerprints all over the doors, it's a white CR-V. Well, glad I did, ( I needed a new battery and it had to be by a certified Honda dealer!) the man who helped me yesterday was fantastic, really clear about everything and I greatly appreciated that. Car was also kept nice, and he gave me the car wash coupon at the end. I can't recall his name but he definitely made me more likely to return again. More

Careful attention to what my car needed. The workers are careful, attentive and thorough. The man who drove me home while my car was being serviced was delightful. Overall a good experience The workers are careful, attentive and thorough. The man who drove me home while my car was being serviced was delightful. Overall a good experience. More

Service Mt service experience included an oil change and tire rotation. Service rep Allen McKenzie was very friendly and helpful. He answered my questions reg Mt service experience included an oil change and tire rotation. Service rep Allen McKenzie was very friendly and helpful. He answered my questions regarding future tire replacement and service requirements for my vehicle. The service took less time than I expected and I received a coupon for a free, future car wash! More

Easy just like the sign says Salesman was great. Did not try to push me into a more expensive vehicle. The finance guy did not pressure me for a bigger down payment or to purchas Salesman was great. Did not try to push me into a more expensive vehicle. The finance guy did not pressure me for a bigger down payment or to purchase a warranty. I got what I wanted in a few short hours. More

What really pleased me was Ted Hanson’s can try attitude. In fact, I started out with another dealer and their sales person just wasn’t invested like Ted was on the phone. So I switched over to Berlin City. In fact, I started out with another dealer and their sales person just wasn’t invested like Ted was on the phone. So I switched over to Berlin City. Fortunately, he listened to my unique financial circumstances and met my needs and goals. More

Great visit! Great facility! Ran like an assembly line yet had a very personal touch! Much appreciated!!! Always top notch! Would recommend to all and have! yet had a very personal touch! Much appreciated!!! Always top notch! Would recommend to all and have! More

We always have a great experience when we visit for service. The staff is always friendly and efficient.. we never wait long for our car to be ready. service. The staff is always friendly and efficient.. we never wait long for our car to be ready. More

Everything went perfectly Ryan York took care of two of our two family vehicles expeditiously on a single day last week and provided exceptional service---from setting up the a Ryan York took care of two of our two family vehicles expeditiously on a single day last week and provided exceptional service---from setting up the appointment through completion of service. I have corresponded with Mr. York on a number of service visits over the last several years and he has always been very professional and exceptional to work with. More

Great service listened to everything I needed or wanted in a vehicle and was able to find the right fit for the right price. Joe was very helpful and went to battle for us to be able to get what we wanted. in a vehicle and was able to find the right fit for the right price. Joe was very helpful and went to battle for us to be able to get what we wanted. More

In and out as scheduled. The service was set up and provided with politeness and efficiency. The waiting area is pleasant, although the TV volume could have been lower. Enough The service was set up and provided with politeness and efficiency. The waiting area is pleasant, although the TV volume could have been lower. Enough said. More