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Berlin City Honda of Portland

South Portland, ME

3.9
1,362 Reviews
Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what we’re all about: neighbors taking care of neighbors and doing it the easy way. Berlin City Honda is committed to providing over-the-top-care to every one of our customers. We’ve developed an extensive program to make your automotive purchase and service experience exceptional. Our straightforward sales process, the “Clear Way” menu, explains all your fees up-front. We have our “No Questions” return policy, “Price Guarantee”, “Pre-owned protection” as well as our “We’ll Buy” pledge, all designed to ensure we exceed your expectations. If you can’t make it to our convenient location in Portland, Maine, within 48 hours we can deliver your new or pre-owned vehicle right to your front door, paperwork included. Thank you for the opportunity to provide you over the top care by down to earth people!
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255 Maine Mall Road

South Portland, ME

04106

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Showing 1,362 reviews

May 08, 2020

Service personnel very helpful Everyone at the dealership was wearing masks and keeping social distances. My service person was efficient and pleasant. Thank you as always for More

by Satisfied customer
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Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Not sure of names
May 06, 2020

service my service advisor was great !! everything was done in the time i requested and done to my satisfaction. i will be going back if i need service again. More

by Ronsmith50
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Recommend Dealer
Yes
Employees Worked With
Brian
May 06, 2020

State Vehicle Inspection, replace front & rear wiper blades Routine service appt.; I was in and out in less than 1 hour; staff were all very personable and professional! Berlin City had many safety procedures More

by kipouras
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Recommend Dealer
Yes
Employees Worked With
Mike
May 05, 2020

Third Odyssey purchase from Berlin City for a reason We've worked with Berlin City and Andrew Fossett for three Odyssey purchases now, and have always found him honest and easy to work with. I do wish th More

by ezbart
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Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Andrew Fossett, Mark Merrithew
May 05, 2020

This was my first time working with Jessica and he was super friendly and helpful. I would recommend both her and Berlin City Honda to anyone. More

by melissanligotti
Recommend Dealer
Yes
Employees Worked With
Jessica Ramos
May 03, 2020

The people in service are always very nice, helpful and thorough. Never have a problem getting an appointment as soon as I call for one. More

by Dharriman2
Recommend Dealer
Yes
Employees Worked With
Eric Surawski
April 29, 2020

I have been a Honda owner since 2007 and always trust Berlin City to do a great job on any service requests that I’ve had through the years on my 3 Honda models I have owned. Thank you for that More

by ccandage
Recommend Dealer
Yes
Employees Worked With
Jeff Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2020

This dealership knows that I was looking for an opportunity to get my car serviced while recognizing my concern of the Covid 19 situation that we are all experiencing now. They got me in and out More

by David_McClelland
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Thought his name was eric; in service
April 25, 2020

Visit 4-20-2020 I called with a problem, was told to come right in. I was checked immediately when I drove in the service department. Was given excellent care. More

by Miss Sunshine
Customer Service
Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Erik
April 23, 2020

Best people ever!! Service department is amazing. I have always been very satisfied with the service I receive. Thank you all so very much for all you do. More

by Bella’s Mom
Recommend Dealer
Yes
Employees Worked With
Jeff Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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