Berlin City Honda of Portland

I had a very positive buying experience at Berlin City Honda. The staff was knowledgeable about the vehicle I wanted. As a former Prime Auto customer I was pleased with the professional environment at t Honda. The staff was knowledgeable about the vehicle I wanted. As a former Prime Auto customer I was pleased with the professional environment at the showroom. Berlin City didn't play games when discussing the price and was considerate of my time. Prime was just the opposite. It took Prime 4 hours to get to the point of making a serious offer. It took Berlin City less than an hour. Like I said, Berlin City didn't play any games. More

The worst place that i have every bought a car i was treated like crap and i am still a month later i cannt drive a car i paid 30,000 dallors for. I been fixing mess ups by them since i bought a car fro treated like crap and i am still a month later i cannt drive a car i paid 30,000 dallors for. I been fixing mess ups by them since i bought a car from them. I would not ever be buying a car from them ever again. I bought a lot of cars in the past by far the worst deailership experiences i ever had. More

Melissa Hatch was fantastic to work with. She made a dreaded experience actually pleasant. The whole process was quick and I never felt like I was being "played", an approach that's common with many de dreaded experience actually pleasant. The whole process was quick and I never felt like I was being "played", an approach that's common with many dealerships. I came prepared and knew exactly what I wanted and was willing to pay for it and they seemed almost seemed to appreciate that. The Finance Manger (wish I could recall his name) was very friendly and processed my paperwork in less than 25 minutes. I was thrilled to say the least. I drove 3 different cars, negotiated the sale and signed the paperwork in about two and half hours. That's what I want in a dealership. More

I had arrived at the sales floor while my 2006 Ridgeline was in for warranty service and decided to test drive a few cars. I was quickkly greated by Benjamin Yeaton and I explained to him that I had my tru was in for warranty service and decided to test drive a few cars. I was quickkly greated by Benjamin Yeaton and I explained to him that I had my truck in service (as to not waste a salesman's time) but that I was interested in looking at some more efficient vehicles. Benjamin was more then helpful. He asked what my driving habits were. He started me in a Fit (which I liked), then we tried a the Insight which I hated) and then we stumbled upon a barely used 2009 Civic-which I loved. During the test drive of the Civic, I actually began to consider giving up my truck. Benjamin reinforced my feelings by stating how strong of a trade-in value the Ridgeline had. Benjamin submited my deal as I wanted it and it was not accepted by the sales manager- but Benjamin thanked me for My time and said that he would keep me posted should prices move more toward where I wanted them to be. I phoned Benjamin later that evening and told him of an offer from another dealership. Benjamin said that he would be in touch with his sales manager and that I should expect a phone call the next day. I did recieve a call at 8:30 A.M. from the sales manager and a deal I could not refuse was presented. I love my new Civic! Benjamin did a great job converting scheduled matinence into a new "used" sale. My wallet is appreciating the better mpg's too! highly recommended dealership and salesman! More

Our shopping and buying experience was very pleasant at Berlin City Motors in South Portland, Maine. We enjoyed working with Melissa Hatch. She was very knowledgeable about the CRV and answered all our q Berlin City Motors in South Portland, Maine. We enjoyed working with Melissa Hatch. She was very knowledgeable about the CRV and answered all our questions easily and without any pressure. The process was smooth and enjoyable. More