Berlin City Honda of Portland

Norm was welcoming but seemed timid. He was quiet and seemed nervous about what he was doing. However, he did get me the deal that I wanted so he does good when he needs too! He seemed to have put in a l seemed nervous about what he was doing. However, he did get me the deal that I wanted so he does good when he needs too! He seemed to have put in a lot of effort to get to the price that I desired which was nice to see! More

Coming from 2 hours away, most of my research and negotiation was done via email and phone. The Berlin City team was exceptional in every way - customer service, responsiveness, everything. I drove negotiation was done via email and phone. The Berlin City team was exceptional in every way - customer service, responsiveness, everything. I drove down to pick up the car and the paperwork was all ready for me, they really made me feel well taken care of! More

With the rising prices of gas, I have been in search for a more economical SUV with 4 wheel drive. From the moment I drove into the Berlin City Honda lot of South Portland and sat in my 08 Tea Green CRV EX a more economical SUV with 4 wheel drive. From the moment I drove into the Berlin City Honda lot of South Portland and sat in my 08 Tea Green CRV EX with Keith Schram, I knew this was the car for me! Keith was one of the best salesmen I have had the pleasure working with. His knowledge of the car, and his calm demeanor set a wonder tone and a great experience. All the associates that my husband and I worked with were professional and patient and worked hard to make the deal possible. I would highly recommend a friend to purchase their next car with Keith Schram and his co-workers at Berlin City of Portland ME! More

Steve Gendron was great to deal with. We'd used him the past and came back because of him. Unfortunately, they were not very aggressive with their pricing. Steve worked to match the new car price but the past and came back because of him. Unfortunately, they were not very aggressive with their pricing. Steve worked to match the new car price but they continually lowballed our trade-in. I understand that trade-ins are very subjective and based on particular need. I would be happy to go back to Steve again. More

By far the best experience I have ever had buying a vehicle.The touch of class with the big red ribbon on my car when I came into pick it up made me smile.The staff worked together to make my buying ex vehicle.The touch of class with the big red ribbon on my car when I came into pick it up made me smile.The staff worked together to make my buying experience saemless and very gratifying.If you are in the market for a vehicle and you want a fair price with over the top service go to Berlincity Honda.You will not be diappointed.I have refered numerous friends and family and they all feel the same way.Berlin city Honda of portland lives up to their motto of over the top care by down to earth people! More

My experience was great at this dealership. My friends and family have purchased numerous cars through the years from Adil. Adil has always taken the time to make sure the transaction got completed in a t and family have purchased numerous cars through the years from Adil. Adil has always taken the time to make sure the transaction got completed in a timely manner. In my opinion Adil takes the black eye out of the auto industry. His knowledge and integrity is impecable. I would recccomend Adil at any time to anyone. Adil thank you so much. As always you act professional and courteous. I am looking forward to doing business with you in the future. Thanks, Rick Thurman More

thank you so much for your wonderful customer service, i am very pleased with my purchase and will definitely refer other people to your dealership =) i also loved that your employees are so happy with thei am very pleased with my purchase and will definitely refer other people to your dealership =) i also loved that your employees are so happy with their jobs and they raved about the company... that is always nice to hear!! thanks again, lauren dilallo More

Here's the exact email I wrote to the GM of BerlinCity Honda. But here's the gist: 1. Need a Honda - go talk to Ed at BerlinCity. 2. Great price - no hassles, easy to talk to, works hard to get de Honda. But here's the gist: 1. Need a Honda - go talk to Ed at BerlinCity. 2. Great price - no hassles, easy to talk to, works hard to get details ironed out. 3. Follow up and after care service has been exemplary. EMAIL: I recently purchased a 2011 Honda Odyssey from Ed Giroux and feel compelled to write you all and explain what an excellent experience Ed provided. I'm a young guy with a growing family and tons of expenses who really needed a bigger, safer car. Not only was Ed extremely polite and helpful, he was willing to always make an attempt to work with me and my long list of needs and wants for the Odyssey. I know he got me the best deal he could possible arrange and I'm also aware that this dramatically effects his and your bottom line. However, I've walked away from this experience with a great feeling of satisfaction, gratitude and comfort - three feelings I was not expecting to have after this process. I hope you both know what a real asset you have in Ed Giroux on your team. Ed reads his audience extremely well, but always sounds confident and genuine. His knowledge about the Honda line and the Odyssey, in particular, was impressive and convincing. Ed's a tough negotiator who performs this often difficult task with grace and respect. Never once, in all of our back and forth, did I feel overly pressured or displeased. In the end, Ed and BerlinCity Honda has done more than sell me a new car - you've cemented a relationship for service in the future, gained a vocal customer who will make sure to tell his friends and family about Ed and BerlinCity Honda, but most importantly - you've put a new family in a safe car at Christmas. It means quite a bit to me and I feel very thankful that Ed and BerlinCity was able to make it happen so quickly. More

Working with the Internet Sales Manager, Michael Moran was a very easy and worry free experience. I originally went to him looking for a Honda but ending up settling on a Nissan Altima. Not only did Micha was a very easy and worry free experience. I originally went to him looking for a Honda but ending up settling on a Nissan Altima. Not only did Michael make it easy for me to shop at other Berlin City lots but he also had a car brought up from their NH dealership for me in one day. The service department went through the car and completely inspected it. Mike walked me through every step of the process, from chosing a car in my price range to the final signing. Mike was very up front and honset through the entire experience. Everybody at Berlin City Honda of Portland was very friendly and helpful, from the sales department to the services department to financial. I would highly recommend Berlin City for new or used car sales. Go see Michael Moran for a great buying experience. Tell him Adam sent you. I was also able to get a better warrenty on my used car than available at the other 3 dealerships I shopped at. More

Just to start I would like to thank the people that helped me along the way and to get me a car in the fastest way possible! the service was prompt and very friendly. Michael without hesitation took th helped me along the way and to get me a car in the fastest way possible! the service was prompt and very friendly. Michael without hesitation took the task on and did a fantastic job! he was considerate and helped me get a lower rate by setting up a conference with tracy ann! who was fantastic as well! the people I have come in contact with is what made the experience so special....the great part about there service is they don't try to up-sell you! they genuinely want to make sure its the right decision, and they look out for the customer. working in sales my whole life, it was a nice relaxing feeling knowing I was going in and coming out with a quality service and product! once again michael and tracy ann are assets to the company and they really know the products and services that you have to offer! michael helped me right away as I walked in the door and made it a pleasent experience. the detailing took a little while but I didnt mind because the atmosphere was far beyond exceeds expectations!!!! thank you berlin city for you services and thanks again Michael and Tracy Ann for the amazing service you gave me! you have made me a customer for life!! GO BERLIN!! More