Berlin City Honda of Portland

Ron, Mike & Gayle all exceeded my expectations. They were friendly, considerate, accommodating and fun to work with. They were thorough and went out of their way to make sure I was confident & comfortab were friendly, considerate, accommodating and fun to work with. They were thorough and went out of their way to make sure I was confident & comfortable in my decision. All of my questions were answered. My purchase was expedited yet no steps were skipped. I got exactly what I wanted and at a great price. My trade in was valued incredibly well. All around this was the best car purchase experience I've ever had. I will be back! THANK YOU!!!! More

Quick easy service jeff was very professinal Always take Quick easy service jeff was very professinal Always take great care of my Honda It's great they know what I've done before for service And they o Quick easy service jeff was very professinal Always take great care of my Honda It's great they know what I've done before for service And they offer to set appr. For next time I love knowing they know my car as well as I do I would not go any where else More

I had the extreme pleasure of working with Scott Croteau, an honest and genuine person who I had the pleasure of working with. TraciAnn is a warm and courteous individual who was extremely helpful with fina an honest and genuine person who I had the pleasure of working with. TraciAnn is a warm and courteous individual who was extremely helpful with financing my vehicle. Overall my experience was outstanding! I will be a returning customer for years to come and will do my best to refer my friends/colleagues. More

Joe went out of his way to show us the vehicle we had seen advertised on line. While on our initial visit, the keys were not available, Joe let us test drive a new model. On our return visit, the keys seen advertised on line. While on our initial visit, the keys were not available, Joe let us test drive a new model. On our return visit, the keys were available and we were able to close the deal that day on the used car we wanted. While the car was being prepped other staff members at the dealership engaged us in conversation making the time go more quickly, even though we were not their clients. This was a very friendly dealership to do business with. More

Scott was very knowledgable about everything about the Honda CRV. He was very patient and understanding. He had the answers to everything we asked. He gave us a great deal and a good deal on our trade. My Honda CRV. He was very patient and understanding. He had the answers to everything we asked. He gave us a great deal and a good deal on our trade. My wife and I were completely satisfied with the entire experience. You can bet I will tell anyone asking about buying a car I would recomed Berlin City Honda and Scott. Thanks R/ Richard Leblanc More

I had stopped at two other dealerships and knew exactly what I didn't want. I sat down with Aaron and told him exactly what I needed. In about en minutes he had the perfect car for me. I drove away an hour what I didn't want. I sat down with Aaron and told him exactly what I needed. In about en minutes he had the perfect car for me. I drove away an hour later. It was painless and great. I would recommend the dealership and the salesman anytime. I aleady have. More

I had a very odd experience with this dealership. I say odd because I am accustomed to dealing with car dealerships who tell you whatever you want to hear, or flat out lie to you to make the sale. This was odd because I am accustomed to dealing with car dealerships who tell you whatever you want to hear, or flat out lie to you to make the sale. This was not the case at Berlin City. I was treated with respect. Everyone was very friendly. Steve Gendron is a down to earth guy who I immediately liked and quickly realized was trustworthy and straightforward. The deal they offered was perfect. It fit my budget even with my difficult credit history. Traci Ann worked very hard to find financing that worked for me. I appreciate their efforts and excellent customer service. I will make Berlin City my go to dealership for my needs in the future and will definitely recommend them to others. More

I had initially started searching locally for a specific car in three color options. My local dealer said he would try to locate one but for whatever reason could not get one in. He tried to get me to buy car in three color options. My local dealer said he would try to locate one but for whatever reason could not get one in. He tried to get me to buy the one on his lot, which I told him from the start that I did not like. However, I was willing to consider it if he would make a better offer. He may as well have said take the deal or leave it because that is exactly how it felt! I was very discouraged and decided to search online at Berlin City in Maine. I sent an inquiry and was contacted shortly there after by email and then a phone call. I must admit that since I live in NY I was apprehensive about buying a car without actually going to the dealership and seeing the car. However, after speaking with Mike Moran I started to feel much more comfortable. Mike was very upbeat and personable. He listened to what it was I was looking for and explained the incentives and financing being offered. The initial offer on my trade was lower than what the local dealer was offering and after talking with Mike he was able to beat their offer. Mike seemed to sincerely want to assist me with my purchase rather than just sell me a car. We exchanged several emails and had several phone conversations throughout this process. I am very happy with my new car and the way Mike assisted me. I feel that I should also mention the positive and pleasant attitude of Tracy throughout the financing process. We finalized everything on a Tuesday and my car was delivered the following afternoon. The driver was very considerate and friendly as we signed all of the paperwork. We are just waiting for the paperwork to arrive in the mail. Overall it was a very positive experience and I would recommend this dealer to others as well as return myself in the future. Thank you!! More

Michael Moran was extremely helpful in the purchase of my vehicle. I am from out-of-state and he responded very quickly to my request for information about the vehicle I purchased. He was able to answer al vehicle. I am from out-of-state and he responded very quickly to my request for information about the vehicle I purchased. He was able to answer all my questions and make me feel confident about going to another state to purchase my vehicle. All of the staff I encountered were pleasant, helpful, and accomodating. Michael Moran followed up several days after my purchase to make sure I was satisfied and offered future assistance. I am very happy overall with my experience and highly recommend Berlin City Honda. More

I was looking for a new car and submitted a lot of on-line inquiries and got a lot of responses. However, after following up with the various dealers I contacted, I found that many of them did not ho on-line inquiries and got a lot of responses. However, after following up with the various dealers I contacted, I found that many of them did not honor the deal that was originally offered via email or there were strings attached which made the advertised price not as appealing. However, I am happy to say that that was not the case with Mike Moran at Berlin City. We exchanged a bunch of emails and had numerous calls and he gave me his best price over the phone and, when I finally got the chance to go into the dealership, the price I paid (it was a lease actually) was exactly the price Mike quoted me over the phone. No B.S., no bait and switch, no upsell attempts. Just simple, honest and straight forward. It was a welcome change from past car buying experiences. And, in case you are wondering, the price I paid was signifcantly better than other quotes I received. Thanks Mike and Berlin City. I have already recommended them to a friend. More