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Berlin City Honda of Portland

South Portland, ME

3.9
1,362 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps. The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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255 Maine Mall Road

South Portland, ME

04106

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Showing 1,362 reviews

July 28, 2011

All of the staff were friendly and polite. I had communicated initially with Candra but, after a while, TraciAnn took over. She was awesome! Very available and committed to find a way to make this More

by fwhitelcsw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candra, Jessie, TraciAnn, TraciAnn Moscinski, Jesse Mulherin
Aug 09, 2011 -

Berlin City Honda of Portland responded

Thanks for the compliments. Our staffs, Candra, TraciAnn and Jesse are true professionals. Many of their customers have similar words for their work. Congratulations and thank you. Michael McPherson Director Customer Relations

July 18, 2011

Service dept took me in on a days notice and took care of my issues. Very happy with the service dept Ryan York was very helpful! More

by Ronsmith50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan York, Ryan York
Jul 19, 2011 -

Berlin City Honda of Portland responded

Thank you for informing us on your satisfaction with our Berlin City Honda service department and Ryan Yorks professionalism. Michael McPherson Director Customer Relations

July 17, 2011

Joe was great with us when we went in to buy our van. He was very straightforward in answering our questions about pricing and comparing different vehicles. He showed concern for how well the used cars had More

by hewitt324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Thibodeau
Jul 19, 2011 -

Berlin City Honda of Portland responded

It’s very satisfying to learn of how well your car purchase went for you. Joe Thibodeau works tirelessly to ensure his customers receive superior help during the process of buying a car. Berlin City Honda appreciates your business. Michael McPherson Director Customer Relations

July 17, 2011

This dealership was wonderful overall and I have never been happier with my car and the service provided. They went above and beyond to ensure I got what I needed for a car and service. Thanks! More

by lesproul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Mulherin, Jesse Mulherin
Jul 19, 2011 -

Berlin City Honda of Portland responded

We really enjoy the time with our customers. Many become lifelong friends. It’s very gratifying to hear that your experience was wonderful Jesse is a key component to our success here at Berlin City Honda. Congratulations and thank you for your business. Michael McPherson Director Customer Relations

July 16, 2011

I highly recommend this dealership for buying a new Honda. I was never pressured into buying anything. I feel I was given a very reasonable price on my trade in and the financing department was very More

by Jaycee9200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe and Gail, Gayle Martin
Jul 19, 2011 -

Berlin City Honda of Portland responded

It sounds like Joe made it a fun car buying adventure. It’s a large financial decision and we don’t take it lightly when someone decides that this is the right place to do business. We aim to please, thank you. Michael McPherson Director Customer Relations

July 14, 2011

I called for an appraisal on a car that I'm selling to my neighbor, and Jesse got me a quote in minutes. He even offered a free state inspection for the vehicle! Great service! More

by JWingate777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Mulherin, Jesse Mulherin
Jul 14, 2011 -

Berlin City Honda of Portland responded

Great to hear from you. We always want to know the kind of experience you have had. Jesse is spot on with this kind of service. His customers rave about the service that they receive from him. Glad we could help. Michael McPherson Director Customer Relations

July 14, 2011

I did not wind up purchasing a vehicle at this time because of my desire to keep my Pilot due to its size. However, Candra was great to work with, she was helpful and informative, and not one-bit "pus More

by MelissaBurns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candra Perry
Jul 15, 2011 -

Berlin City Honda of Portland responded

Ms. Burns, A BIG thank you for allowing us to help! If the process still leads to not purchasing, no worries. It’s the value a professional sales associate brings to the purchase decision. The sales associate can bring incredible value by offering recommendations that may at times not lead to a sale. It has to do most with getting the right information to make an informed decision for you. Candra is one of those professionals and we are fortunate to have her on the staff. All the best. Michael McPherson Director Customer Relations

July 14, 2011

Jesse Mulherin and I were already aquainted before I began my car search, however I was extremely impressed with his professionalism and knowledge when he helped me look at cars. He was helpful and pat More

by emmagiselle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Mulherin, Jesse Mulherin
Jul 15, 2011 -

Berlin City Honda of Portland responded

Our sales associates are available to help provide the information necessary to reach a purchase decision that's right for you. Jesse does this every day, it’s his profession. You may only purchase a car every 5-7 years. Many things can change during that time and that’s where someone of Jesse’s caliber can be very valuable. Our staff operates as more of an advisor than salesperson. Thank you very much for the kind words and enjoy your new wheels. Michael McPherson Director Customer Relations

June 25, 2011

Jesse was very nice to work with and he did a great job answering all my questions. I felt very comfortable with the way he handled the sale and he was not overly pushy. He even picked me up at my house More

by MyersHonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Mulherin, Jesse Mulherin
Jun 27, 2011 -

Berlin City Honda of Portland responded

Ms Meyers, Thank you for letting us know here at Berlin City Honda about the experience you had purchasing your car. Many of Jesse Mulherin’s customers say similar things about their car buying adventure. Many thanks for your business. Michael McPherson Director Customer Relations

June 17, 2011

Brad and David always do a great job taking care of the customer and going out of their way to make sure the customer is happy and service completed with satisfaction. I appreciate all they do to accommod More

by hondaservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bartke and David Lynch, Bradley Bartke, David Lynch
Jun 17, 2011 -

Berlin City Honda of Portland responded

Thanks for letting us know just how great Brad and David are. We really appreciate hearing about your visit and especially your business. Michael McPherson

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