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Berlin City Honda of Portland

South Portland, ME

3.7
1,365 Reviews
Berlin City Honda in South Portland, ME proudly serves customers throughout Maine including Portland, Saco, Brunswick, Scarborough, and Somersworth with new Honda models, quality used cars, certified service, and expert financing. We offer market-based pricing, competitive rates, pre-owned protection, and door-to-door delivery. Enjoy stress-free car buying with no-questions return, and a fast, transparent process that fits your budget. We’ll even buy your car whether you purchase from us or not. Our Service Center offers transparent pricing, expert technicians, upfront multi-point inspections, and convenient options like online scheduling and pickup and delivery.
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255 Maine Mall Road

South Portland, ME

04106

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Showing 1,365 reviews

August 11, 2011

Very knowlegable and friendly! Was more than happy to help me even though I'm not buying for a few months! Thanks you so much, I really appreciate it! More

by Kylej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse, Jesse Mulherin
Aug 12, 2011 -

Berlin City Honda of Portland responded

Glad to hear that Jesse was a resource for you. It’s important to provide information that is valuable to your search regardless if you’re to purchase today or 6 months from now. Please remember when you are much closer to reach out to Jesse again so he can continue to work toward finding that perfect car for your needs. Thanks for the opportunity and your visit to Berlin City Honda. Michael McPherson Director Customer Relations

August 10, 2011

There was a problem with my ABS modulator after only 51,000 miles. Honda and Berlin City were very understanding and financially and repaired the problem. I am exceedingly happy with the results and the More

by john658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brad, Bradley Bartke
Aug 12, 2011 -

Berlin City Honda of Portland responded

Brad is a tremendous asset. His many years worth of customers all say the same thing about him. Kind and considerate are 2 words those customers us to describe Brad. Thank you for visiting our Berlin City Honda Service Department. Michael McPherson Director Customer Relations

August 09, 2011

I was referred to Berlin City with Gayles name. I met Norm when I stopped in to look around. I have never been somewhere with such friendly staff. They went above and beyond to help me buy a vehicle, whi More

by jethecam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm LeBlanc, Gayle Martin, Gayle Martin
Aug 09, 2011 -

Berlin City Honda of Portland responded

Please know how much we appreciate your kind words. Gayle and Norm are fixtures here at Berlin City Honda and work very hard to help navigate the car purchase process. It’s great to have you as a customer. Enjoy that new car. A big Thanks to you. Michael McPherson Director Customer Relations

July 28, 2011

All of the staff were friendly and polite. I had communicated initially with Candra but, after a while, TraciAnn took over. She was awesome! Very available and committed to find a way to make this More

by fwhitelcsw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candra, Jessie, TraciAnn, TraciAnn Moscinski, Jesse Mulherin
Aug 09, 2011 -

Berlin City Honda of Portland responded

Thanks for the compliments. Our staffs, Candra, TraciAnn and Jesse are true professionals. Many of their customers have similar words for their work. Congratulations and thank you. Michael McPherson Director Customer Relations

July 18, 2011

Service dept took me in on a days notice and took care of my issues. Very happy with the service dept Ryan York was very helpful! More

by Ronsmith50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan York
Jul 19, 2011 -

Berlin City Honda of Portland responded

Thank you for informing us on your satisfaction with our Berlin City Honda service department and Ryan Yorks professionalism. Michael McPherson Director Customer Relations

July 17, 2011

This dealership was wonderful overall and I have never been happier with my car and the service provided. They went above and beyond to ensure I got what I needed for a car and service. Thanks! More

by lesproul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Mulherin, Jesse Mulherin
Jul 19, 2011 -

Berlin City Honda of Portland responded

We really enjoy the time with our customers. Many become lifelong friends. It’s very gratifying to hear that your experience was wonderful Jesse is a key component to our success here at Berlin City Honda. Congratulations and thank you for your business. Michael McPherson Director Customer Relations

July 17, 2011

Joe was great with us when we went in to buy our van. He was very straightforward in answering our questions about pricing and comparing different vehicles. He showed concern for how well the used cars had More

by hewitt324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Thibodeau
Jul 19, 2011 -

Berlin City Honda of Portland responded

It’s very satisfying to learn of how well your car purchase went for you. Joe Thibodeau works tirelessly to ensure his customers receive superior help during the process of buying a car. Berlin City Honda appreciates your business. Michael McPherson Director Customer Relations

July 16, 2011

I highly recommend this dealership for buying a new Honda. I was never pressured into buying anything. I feel I was given a very reasonable price on my trade in and the financing department was very More

by Jaycee9200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe and Gail, Gayle Martin
Jul 19, 2011 -

Berlin City Honda of Portland responded

It sounds like Joe made it a fun car buying adventure. It’s a large financial decision and we don’t take it lightly when someone decides that this is the right place to do business. We aim to please, thank you. Michael McPherson Director Customer Relations

July 14, 2011

I called for an appraisal on a car that I'm selling to my neighbor, and Jesse got me a quote in minutes. He even offered a free state inspection for the vehicle! Great service! More

by JWingate777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Mulherin, Jesse Mulherin
Jul 14, 2011 -

Berlin City Honda of Portland responded

Great to hear from you. We always want to know the kind of experience you have had. Jesse is spot on with this kind of service. His customers rave about the service that they receive from him. Glad we could help. Michael McPherson Director Customer Relations

July 14, 2011

I did not wind up purchasing a vehicle at this time because of my desire to keep my Pilot due to its size. However, Candra was great to work with, she was helpful and informative, and not one-bit "pus More

by MelissaBurns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candra Perry
Jul 15, 2011 -

Berlin City Honda of Portland responded

Ms. Burns, A BIG thank you for allowing us to help! If the process still leads to not purchasing, no worries. It’s the value a professional sales associate brings to the purchase decision. The sales associate can bring incredible value by offering recommendations that may at times not lead to a sale. It has to do most with getting the right information to make an informed decision for you. Candra is one of those professionals and we are fortunate to have her on the staff. All the best. Michael McPherson Director Customer Relations

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