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Berlin City Honda of Portland

South Portland, ME

3.9
1,362 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps. The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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255 Maine Mall Road

South Portland, ME

04106

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Showing 1,362 reviews

August 29, 2011

I contacted Aaron Morse initially by phone from London. We subsequently communicated by email. I was looking for a specific automobile to be delivered by the 1st of Augusut 2011. Although Mr Morse did no More

by marylylf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaton Morse, Aaron Morse
Sep 01, 2011 -

Berlin City Honda of Portland responded

Thanks for letting us here about the service you received from Aaron. The distance (London) did not create a hurdle in working out the finer details of your needs. Aaron is known for always paying attention to the details. Aaron’s customers are always speaking of how easy it was to purchase a vehicle. He concentrates on your needs and removes most of the stress associated with such a large purchase. Thank you. Michael McPherson Director Customer Relations

August 27, 2011

Jesse and Traci are excellent they were very social and answered all my questions easily, while working quickly to provide me with a great financial setup on the vehicle and great warranty I couldn't thank More

by RHarvey121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Mulherin and Traci Ann, TraciAnn Moscinski, Jesse Mulherin
Sep 01, 2011 -

Berlin City Honda of Portland responded

Mr. Harvey, Excellent to learn of how you feel about the way you were treated during the purchase of your vehicle. Jesse and TraciAnn are always stretching to provide more for customers. Thank you for your business. All the best. Michael McPherson Director Customer Relations

August 24, 2011

Robin was amazing. My husband and I had visited three other dealers before we pulled into Berlin City at five minutes of 8 p.m., their closing time. However, we found the exact vehicle we were looking fo More

by twojeeps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Dolbow , Robin Dolbow
Aug 26, 2011 -

Berlin City Honda of Portland responded

Thank you, Thank you for the kind words. It’s great to hear about your visit. Robin has been in the car business for 20 year and understands that buying car is not only about the price but the treatment you receive during the purchase. Gail also receives numerous comments from customers on how she helped understand the financing. Berlin City Honda truly appreciates your business. Enjoy the comfort of the Fit. Michael McPherson Director Customer Relations

August 20, 2011

I've been a Steve Gendron car sales fan during the past 8 years or so. I can trust Steve plus I enjoy chatting with him whenever I come into the showroom. I know that he will give me the best deal possible More

by Linda Jallad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Gendron and Traci, TraciAnn Moscinski
Aug 23, 2011 -

Berlin City Honda of Portland responded

It’s awesome to hear that you have such trust and respect for Steve. He’s been a fixture here at Berlin City Honda for many years. He’s a friend to his customers. Berlin City is a better place because of Steve. TraciAnn is a true professional and has great knowledge of all of the financial pieces to help with the purchase of a vehicle. Thank you for comments and enjoy your new ride!!! Michael McPherson Director Customer Relations

August 18, 2011

Once again excellent service! Easy to set up a service appointment. Fast, friendly, knowledgeable advisors. Excellent communications and my vehicle was ready when promised. What more could a person ask fo More

by JEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lamore, Jeff Lamore
Aug 18, 2011 -

Berlin City Honda of Portland responded

Great service is what you’ll get from Berlin City. Thank you for letting us know how you feel about doing business with the Berlin City Service Department, specifically Jeff. All the best! Michael McPherson Director Customer Relations

August 14, 2011

Norm LeBlanc was incredibly helpful in finding a car i liked and could afford. He worked with his supervisor in finding a car that we could make work for both me and the Berlin City Honda team. He explain More

by kidcross90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm LeBlanc
Aug 15, 2011 -

Berlin City Honda of Portland responded

Yahoo!! Nice to have a new car and receive great customer service too. We love hearing from our customers, so thank you for the feedback. Norm LeBlanc is awesome. Great to learn of your experience. Michael McPherson Director Customer Relations

August 14, 2011

I have always had an excellent experience with the service department at Berlin City Honda in So. Portland, ME. It is one of the reasons that I continue to lease my Hondas from Berlin City. Often the More

by Donna MRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Jeff Lamore
Aug 15, 2011 -

Berlin City Honda of Portland responded

We really love hearing from our customers about their experience. Berlin City is always striving to be better. Comments from Berlin City customers are so valuable. Our service staff stands tall. Michael McPherson Director Customer Relations

August 11, 2011

Very knowlegable and friendly! Was more than happy to help me even though I'm not buying for a few months! Thanks you so much, I really appreciate it! More

by Kylej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse, Jesse Mulherin
Aug 12, 2011 -

Berlin City Honda of Portland responded

Glad to hear that Jesse was a resource for you. It’s important to provide information that is valuable to your search regardless if you’re to purchase today or 6 months from now. Please remember when you are much closer to reach out to Jesse again so he can continue to work toward finding that perfect car for your needs. Thanks for the opportunity and your visit to Berlin City Honda. Michael McPherson Director Customer Relations

August 10, 2011

There was a problem with my ABS modulator after only 51,000 miles. Honda and Berlin City were very understanding and financially and repaired the problem. I am exceedingly happy with the results and the More

by john658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brad, Bradley Bartke
Aug 12, 2011 -

Berlin City Honda of Portland responded

Brad is a tremendous asset. His many years worth of customers all say the same thing about him. Kind and considerate are 2 words those customers us to describe Brad. Thank you for visiting our Berlin City Honda Service Department. Michael McPherson Director Customer Relations

August 09, 2011

I was referred to Berlin City with Gayles name. I met Norm when I stopped in to look around. I have never been somewhere with such friendly staff. They went above and beyond to help me buy a vehicle, whi More

by jethecam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm LeBlanc, Gayle Martin, Gayle Martin
Aug 09, 2011 -

Berlin City Honda of Portland responded

Please know how much we appreciate your kind words. Gayle and Norm are fixtures here at Berlin City Honda and work very hard to help navigate the car purchase process. It’s great to have you as a customer. Enjoy that new car. A big Thanks to you. Michael McPherson Director Customer Relations

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