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Berlin City Honda of Portland

South Portland, ME

3.9
1,362 Reviews
Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what we’re all about: neighbors taking care of neighbors and doing it the easy way. Berlin City Honda is committed to providing over-the-top-care to every one of our customers. We’ve developed an extensive program to make your automotive purchase and service experience exceptional. Our straightforward sales process, the “Clear Way” menu, explains all your fees up-front. We have our “No Questions” return policy, “Price Guarantee”, “Pre-owned protection” as well as our “We’ll Buy” pledge, all designed to ensure we exceed your expectations. If you can’t make it to our convenient location in Portland, Maine, within 48 hours we can deliver your new or pre-owned vehicle right to your front door, paperwork included. Thank you for the opportunity to provide you over the top care by down to earth people!
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255 Maine Mall Road

South Portland, ME

04106

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Showing 1,362 reviews

June 05, 2020

Oil Chg, Tire Rotation, DriveTrain & Brake Fluids Chg Service was prompt and completed on time. Summary review by the Service Advisor of all services done was courteous and thorough. A nice clean facility More

by HondaMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Curit-Ramos
June 05, 2020

Impressed with the quality of service. I had requested an item of service and I was informed it was not needed at this time. I was impressed with the honesty of the service technician!.The More

by tdirenzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan York
June 01, 2020

Excellent service. I do want you to know that I drove out with the tire pressure light on and returned 2 says latter to have it serviced and it still never we More

by RhonaVos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
June 01, 2020

Always pleased with Berlin City. Staff is courteous and helpful. Facility is spacious for waiting. Car service to mall always welcome. Good printouts easy to schedule More

by Julialockwood
Recommend Dealer
Yes
Employees Worked With
Jeff Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2020

Excellent Service Eric Surawski helped me as usual with the servicing of my car and everything went nice and smooth as expected. Many thanks to your great team and serv More

by svbk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Surawski
May 31, 2020

Always Excellent Service The service at Berlin Honda is always top-notch - very knowledgeable, courteous, and on time. Would not take my car anywhere else. Thanks Berlin Hond More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Croteau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Thibodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan York, Jeff Lamore
May 30, 2020

Jessica Curit and Dave Thorne were awesome. They were courteous, polite, informative and very helpful. They spent time above and beyond to give me the best experience possible More

by cgianattasio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Curit and Dave Thorne
May 29, 2020

Convenient Valet Service! Very convenient valet service for car inspection service. Really appreciated during this coronavirus pandemic for minimizing contact. Techs were frien More

by ncotoiajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Surawski
May 28, 2020

David was very helpful and he even brought the car to me. He came back by to explain some of the car features when I was having trouble figuring out how the car worked. 5 stars for David! The only feedback More

by kim.js.myers
Recommend Dealer
Yes
Employees Worked With
David Sledzieski
May 28, 2020

New CRV Hybrid purchase They made the process easy, Steve Gendron knew everything about the car I was looking for and was always available and not pushy which is what I wante More

by rmcginley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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