Berlin City Honda of Portland

Always outstanding. Today only had a state inspection. Brad Bartke has NEVER dusappointed! He's always courteous, friendly, professional. Full confidence in him. We have been loyal Honda ... and Berlin Cit Brad Bartke has NEVER dusappointed! He's always courteous, friendly, professional. Full confidence in him. We have been loyal Honda ... and Berlin City ... customers for years. Also, thanks to Honda for FINALLY having the wisdom to can your earlier survey provider; the earlier survey was outrageously long, invasive, and ridiculous! AND it would not allow the customer to proceed through it unless they answered EACH question! So we couldn't skip through to get to where we could say good things about service without plowing through dozens of superfluous items. A real pain in the ---, so we simply refused to do them. This one gets to the point and gives you the basic response you need. STICK WITH THIS ONE! More

Excellent as always Great attitude always ready to help friendly knowledgeable service writers expert techs turning the wrenches service hours that are convenient for eve Great attitude always ready to help friendly knowledgeable service writers expert techs turning the wrenches service hours that are convenient for everyone what more could you ask for at a dealership. More

Got a Problem, they fix it---Quick There was an issue. It could have been disruptive for us. This issue was described. Solutions were explored. They came up with a solution. From time t There was an issue. It could have been disruptive for us. This issue was described. Solutions were explored. They came up with a solution. From time to time, there will be issues. What happens at that point makes a difference. This difference was good. What started out as a serious scheduling conflict, was solved to our satisfaction. What more is there to say? More

First service I got right in, service was great. Didn't get it vacuumed or washed but advisor was great. 30 for a tire rotation is a little steep since most tir I got right in, service was great. Didn't get it vacuumed or washed but advisor was great. 30 for a tire rotation is a little steep since most tire dealers do it free. More

Purchase of new tires I am happy that the service representative now ensures that the paper key tag and paper floor protector are removed from the car. Thank you. This I am happy that the service representative now ensures that the paper key tag and paper floor protector are removed from the car. Thank you. This may sound odd but I often ask for an early appointment as I work nights, so after my shift I bring the car in for a service. However this cuts into my sleep time ( I told you this was odd). There is a nice play room for kids but how about a room or two for the night worker to nap while the car is serviced? To prevent scaring the customer when the service is complete or if there is a question you could take their cell number and call with questions or once the service is complete. Yes odd but if the kids get to play perhaps the old folks should get to nap? More

First year inspection Went I for my first state inspection after leasing for a year. No surprises. Service Advisor Roberto Ramos is great! Gave me a free wash and vac for Went I for my first state inspection after leasing for a year. No surprises. Service Advisor Roberto Ramos is great! Gave me a free wash and vac for 1 year anniversary, was not expecting that. Nice perk! More

Very smooth sale. Jamie is energetic and so helpful. The right car at the Ishtar price is the perfect balance. We knew the car we wanted. We shopped dealers all over Ne Jamie is energetic and so helpful. The right car at the Ishtar price is the perfect balance. We knew the car we wanted. We shopped dealers all over New England and chose Berlin. More

Excellant customer service The reason is due to Bobbie, he has been the most honest, professional and attenative I have ever had in the services dept. in 4 years. The reason is due to Bobbie, he has been the most honest, professional and attenative I have ever had in the services dept. in 4 years. More

Very easy transaction I flew in from Birmingham, AL to Lia Honda in Portland, ME to buy a Civic Type R. They offered to pick me up but I told them I had a rental car. I w I flew in from Birmingham, AL to Lia Honda in Portland, ME to buy a Civic Type R. They offered to pick me up but I told them I had a rental car. I was literally done in about 45 min. Very easy as their tag line says! Would definitely buy from them again. I dealt with Jeff Benoit and Andrew Fossett. They were awesome! More

excellent Excellent David Cyr was wonderful, very nice and professional. He was very helpful informative and called me in the evening to let me know another Excellent David Cyr was wonderful, very nice and professional. He was very helpful informative and called me in the evening to let me know another person was interested in the car I wanted. I was planning on meeting him at 830 the next day with a deposit. I appreciated the call. Thank you. More