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Berlin City Honda of Portland
South Portland, ME
1,362 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
July 10, 2017
excellent experience I very much enjoyed my car buying experience at Berlin Honda. Everyone was very helpful and knowledgeable. I especially enjoyed working with my salesp I very much enjoyed my car buying experience at Berlin Honda. Everyone was very helpful and knowledgeable. I especially enjoyed working with my salesperson,Andre. He was pleasant , sincere, and low pressure.All of these qualities really helped seal the deal for me. I know he was fairly new to the job,and I really admired how others around him pitched in to assist him when I had questions. As a teacher, I was impressed with the teamwork I observed. It was my most pleasant car buying experience ever. More
by Connie
Employees Worked With
Andre Ruotolo,Cliff Rocque, Wayne Hill
July 10, 2017
Service that never ends This is end of my first 36 month lease and a new experience with Berlin City with SALES and SERVICE. Both of these were above average expectations an This is end of my first 36 month lease and a new experience with Berlin City with SALES and SERVICE. Both of these were above average expectations and sales representative, Ted Hanson, was hard pressed to keep us entertained while waiting for "Incentive" figure for new contract. Besides that the new car has been great and a remarkable color (Steel). More
by Driftwood
Employees Worked With
Normally deal with service employees. Recently with Wayne Hill, who also leased me the last Civic. See Ted Hanson above.
July 10, 2017
Very efficient, with good advice. My service advisor, Michael Hoyle, discussed particular items with me and gave me very good advice about continued maintenance for my car. Suggestions My service advisor, Michael Hoyle, discussed particular items with me and gave me very good advice about continued maintenance for my car. Suggestions, without pressure. More
by Coupe Driver
Employees Worked With
Michael Hoyle
July 10, 2017
sales & service positive experience I purchased a used vehicle and had a couple of issues after my purchase. They took care of the issues, no questions asked, and with a smile on their I purchased a used vehicle and had a couple of issues after my purchase. They took care of the issues, no questions asked, and with a smile on their face! They even let me drive a loaner car while my car was being repaired. I am a very satisfied customer. Thank you!! More
by carbuyer123
Employees Worked With
Amadi, service associates
July 09, 2017
Patient, kind, understanding and commited Chris made buying my first car on my own very easy and stress free. He was patient and kind, even when he needed to explain the same information more Chris made buying my first car on my own very easy and stress free. He was patient and kind, even when he needed to explain the same information more than once. No pressure sale. Very calm and understanding when explaining how to work all of the features of the car. More
by JLR
Employees Worked With
Chris and Chris
July 09, 2017
On a busy day, service wast still great. Despite being a very busy Friday, the service was friendly, and the wait time was very close to what was projected. The price was as quoted. Despite being a very busy Friday, the service was friendly, and the wait time was very close to what was projected. The price was as quoted. More
by Cman
Employees Worked With
Ryan
July 08, 2017
My First Painless Experience at a Dealership Berlin City Honda and my salesperson, Chris Marcisso, really made buying a car a memorable, positive experience. And, never having owned a Honda befor Berlin City Honda and my salesperson, Chris Marcisso, really made buying a car a memorable, positive experience. And, never having owned a Honda before, I am now wondering what I never have owned a Honda before. You did make what I have always viewed as a painful process, painless and easy... just the way you said it would be! Thank you! More
by Corkster
Employees Worked With
Chris Marcisso
July 07, 2017
Excellent service bit shocked by bill Excellent service, as always, but shocked by the bill for the added fluids and filters service recommended when I came in for an oil change and State Excellent service, as always, but shocked by the bill for the added fluids and filters service recommended when I came in for an oil change and State inspection. Fluids and air filters were found to be black and in need of replacement, so I gave the ok to add those services. My bad for not asking about the cost first. Never imagined it would go from a $40 bill to a $400 bill just for fluids and filters. More
by Maine DLH
Employees Worked With
No idea
July 07, 2017
amazing! Berlin City Honda always has great service and kind staff! Berlin city is always available when needed and always know exactly what how to treat new a Berlin City Honda always has great service and kind staff! Berlin city is always available when needed and always know exactly what how to treat new and current customers. More
by Sherina
Employees Worked With
Ted Hanson, Dillon (s.port. location), Felipe Howard
July 06, 2017
Oil service and tire rotation. Was waited on quickly. Shuttle bus ride took me straight to the job location. Picked up on time and car was ready for me and tire rotation. Was waited on quickly. Shuttle bus ride took me straight to the job location. Picked up on time and car was ready for me More
by Hillbilly
Employees Worked With
Ryan
