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Berlin City Honda of Portland
South Portland, ME
1,362 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
August 15, 2017
Service Experience The service took much longer than estimated (3 hours instead of the estimated 1-1/2), but,by way of compensation, a very generous accommodation was ma The service took much longer than estimated (3 hours instead of the estimated 1-1/2), but,by way of compensation, a very generous accommodation was made. Unfortunately, I didn't note the name of my service rep, who was very courteous and professional. More
by romaine
Employees Worked With
Didn't remember the name
August 14, 2017
Quick and easy The service department is professional and easy to deal with. They were able to schedule my appointment around my busy schedule and had me in and out The service department is professional and easy to deal with. They were able to schedule my appointment around my busy schedule and had me in and out of there in no time. Very nice guys as well More
by Grahamrb
Employees Worked With
Michael Hoyle, Kinap Bassett
August 14, 2017
Super friendly, professional staff. Berlin City Honda has really friendly, plentiful staff. I felt Jamie Doucette respected my time and was patient with me as I "came up to speed' up of Berlin City Honda has really friendly, plentiful staff. I felt Jamie Doucette respected my time and was patient with me as I "came up to speed' up of the technological features of my new vehicle..He made a special effort to introduce me to a colleague from my home state in order to make me feel welcome and to have him assist me with my purchase as he juggled two other walk-in customers.. The physical facility is scrupulously clean and organized. I can well understand why this dealership has won Honda Dealership awards. Based on these factors, my husband and I will be traveling to Portland for future vehicles. Well Done! More
by LynnVT
Employees Worked With
Jamie Doucette
August 14, 2017
Service visit The service was excellent, very accommodating and the associates were very friendly. I will definitely go back in I recommend anyone to do so also . The service was excellent, very accommodating and the associates were very friendly. I will definitely go back in I recommend anyone to do so also . More
by PaulaD
Employees Worked With
Bobby
August 12, 2017
Returning lease customer I saw and spoke with Andrew at Berlin when I came in for routine maintenance. We were in contact for a couple of weeks regarding leasing a new vehicl I saw and spoke with Andrew at Berlin when I came in for routine maintenance. We were in contact for a couple of weeks regarding leasing a new vehicle and Andrew was able to find me the ideal car ! More
by Meander
Employees Worked With
Andrew Fossett.
August 12, 2017
dropped in without an appointment Did not have an appointment but car needed attention. Bobby did not hesitate to service my car and kept me informed throughout the service. Friendly p Did not have an appointment but car needed attention. Bobby did not hesitate to service my car and kept me informed throughout the service. Friendly polite and attentive More
by Josalamone
Employees Worked With
Hobby Ramos
August 11, 2017
Ryan always takes great care of me and my car It is always a pleasure to get my car serviced at Honda. The waiting area is comfortable and easy to work in, or I can get the shuttle if I need to to It is always a pleasure to get my car serviced at Honda. The waiting area is comfortable and easy to work in, or I can get the shuttle if I need to to elsewhere. I wouldn't consider taking my Honda, which hardly ever needs servicing anyway, anyplace else! More
by Stephanie J Lull
Employees Worked With
Ryan York
August 11, 2017
Stellar Service I cannot say enough good things about the service department at Berlin City. They are one of the reasons I decided to buy my first Honda and they did I cannot say enough good things about the service department at Berlin City. They are one of the reasons I decided to buy my first Honda and they did not disappoint me today. Bobby Ramos is awesome as was the shuttle courtesy driver, Stan. Thank you for asking. More
by carmieslug
Employees Worked With
Bobby Ramos
August 10, 2017
Excellent service friendly techs and timely. Mike Hoyle was right on top of things. His knowledge was exceptional. He also called me in a timely fashion on i service friendly techs and timely. Mike Hoyle was right on top of things. His knowledge was exceptional. He also called me in a timely fashion on information for new tires. Way to go Mike! More
by 314skee
Employees Worked With
Mike Hoyle
August 09, 2017
Smooth sales process! Fast friendly buying experience. No pressure. Would highly recommend. Deal was made online and on phone. Delivery of vehicle was on time and process w Fast friendly buying experience. No pressure. Would highly recommend. Deal was made online and on phone. Delivery of vehicle was on time and process was very simple. More
by Rickco123
Employees Worked With
Ted
