Berlin City Honda of Portland

Knowledge and ability to work with customer I had a very knowledgeable sales person who listened about my concerns and what I wanted and didn't want in a new car. I had very limited time that d I had a very knowledgeable sales person who listened about my concerns and what I wanted and didn't want in a new car. I had very limited time that day, but Dana worked with my husband and I and didn't give up trying to get us what we wanted. More

Everything was taken care of kind of. Ryan was great, got everything taken care of, it was ready when he said it would be, and he discounted it as I had to replace brake pads and rotors fo Ryan was great, got everything taken care of, it was ready when he said it would be, and he discounted it as I had to replace brake pads and rotors for the second time since owning the crv. I replaced them at 30000 miles which seemed fast to me at that time, and yet one year later and 14,000 miles later I had to replace them again. Obviously something was defective. More

Very professional and organized Enjoy working with Ryan York...has been very helpful on several occasions.Has helped in the past with contacting Honda corporate with warranty questio Enjoy working with Ryan York...has been very helpful on several occasions.Has helped in the past with contacting Honda corporate with warranty questions on a different car More

Very efficient We knew what we wanted and our sales rep focused liked a laser beam on a used car that met our criteria. We were provided with complete details about We knew what we wanted and our sales rep focused liked a laser beam on a used car that met our criteria. We were provided with complete details about cars available and they were lined up and ready to be test driven when we arrived at the dealership. Feedback about our experience with the first car we test-drove resulted in a next car that was just right. The salesman was a great listener - and got us what we were looking for very efficiently. The price was fair and the car is beautiful. More

Service and Recall Work As always the workplan was reviewed and discussed in detail, executed quickly and exactly as planned, and even the coffee in the waiting area was firs As always the workplan was reviewed and discussed in detail, executed quickly and exactly as planned, and even the coffee in the waiting area was first rate! More

Low tire pressure The personnel and service here have been excellent over 5 years of experience. The waiting area is comfortable and serves its purpose. I was disappoin The personnel and service here have been excellent over 5 years of experience. The waiting area is comfortable and serves its purpose. I was disappointed when the treat area was no longer there. The fresh fruit was excellent. More

Fast and efficient Booked inspection, oil change, wiper blades, alignment, tire rotation and balance on line at a time that was convenient for me with a familiar service Booked inspection, oil change, wiper blades, alignment, tire rotation and balance on line at a time that was convenient for me with a familiar service advisor. Dropped the vehicle off at the appointed time. The work was completed. I was called and picked up the vehicle. The whole experience went smooth as glass. More

New car purchase Easy, fast and extremely low pressure experience. the salesman was friendly and knowledgeable and the negotiation process was relaxed and low pressure Easy, fast and extremely low pressure experience. the salesman was friendly and knowledgeable and the negotiation process was relaxed and low pressure. The financing was fast and easy. More

Oil Change Came in for regular service. Got what I needed and left happy. I would really recommend this dealership to family and friends. Great experience all ar Came in for regular service. Got what I needed and left happy. I would really recommend this dealership to family and friends. Great experience all around. More

Check recalls and inspection sticker Service rep very knowledgeable. Answered my questions and explained all of the paperwork. He was concerned that he ws meeting my service needs. Recomm Service rep very knowledgeable. Answered my questions and explained all of the paperwork. He was concerned that he ws meeting my service needs. Recommended work to be done in the future. More