Berlin City Chevrolet GMC Buick

2015 GMC Sierra All Terrain Sam and Bobby were able to get to the price that I was willing to pay for the vehicle; the paperwork and purchase process was quick and flawless. The Sam and Bobby were able to get to the price that I was willing to pay for the vehicle; the paperwork and purchase process was quick and flawless. The dealership is top notch and worth the trip. More

Excellent customer service I assisted my Uncle with his purchase of a 2015 Chevrolet Silverado 2500HD. After driving 2.5 hours from our home to visit Shearer Chevrolet in Burlin I assisted my Uncle with his purchase of a 2015 Chevrolet Silverado 2500HD. After driving 2.5 hours from our home to visit Shearer Chevrolet in Burlington, Vermont the day prior, we left Shearer's with an insulting trade-in offer, and the impression that they had more important customers to tend to than us. This dealership was impossible to deal with; even more disappointing was that the current truck my uncle was driving was purchased at Shearer's just thirteen months prior! The next day, we contacted Berlin City Chevrolet giving them a description of the vehicle we were in the market for. Within an hour, Salesman Sam Shariff returned my call notifying me of an almost exact matching vehicle that he had access to. I sent photo's of the trade-in's, and within an hour Sam had contacted me with a trade-in appraisal that was very fair and acceptable. Sam was very professional and knowledgeable of the vehicle; even facilitating a bedliner installation and working to find a creditor to approve a loan for my uncle. I am sure that more members of the Martin family will be contacting Berlin City Chevrolet to purchase a new vehicle. I would personally recommend Sam Shariff and Berlin City Chevrolet, even dealing over the phone was an excellent experience! More

Best salesman Sam went out of his way to help me buy my new GMC pickup. did it all online and email no pressure I will buy another truck from Berlin city gmc. Tha Sam went out of his way to help me buy my new GMC pickup. did it all online and email no pressure I will buy another truck from Berlin city gmc. Thank you Jean Coulombe More

Rebekah is the best Sales Woman! She made it happen!! I had first left my name asking about a car. Rebekah e-mailed me, followed up with a voice mail and even went as far as to send me a video clip of th I had first left my name asking about a car. Rebekah e-mailed me, followed up with a voice mail and even went as far as to send me a video clip of the car! Her exceptional sales experience made this process effortless. She took care of everything! It was just a few hours from start to finish, and I didn't have to do anything! Even better, Rebekah is having the car delivered to my house! Definitely keeping her number! More

First Time Leasing Experience Shopped around for a lease deal on a Silverado, Went to Berlin City to stay local. Dealt with Salesman Sam Sherif who was very nice to deal with. He m Shopped around for a lease deal on a Silverado, Went to Berlin City to stay local. Dealt with Salesman Sam Sherif who was very nice to deal with. He made the whole process exciting,from a tour of my new truck to the demo ride. He went to bat for me to get the most out of my trade and get a great deal on my truck lease. No need to drive downstate and look at dealerships, he made sure his price was better. Got introduced to service dept which makes you feel like part of their family. Then even to get my Insurance put on my truck, he called them to get it going. So after my week of talking to different dealerships and salesman I am glad I stayed with a local Dealer to make my new purchase. I plan to go back when I am done leasing this truck and have them set me up with another one. Thanks to Sam Serif Eric Boisselle 2015 Z71 Chevy Silverado More

Promt service, great follow up I considered Berlin City Chevrolet as one of several potential dealerships while shopping for a new truck. Sam Sharif immediately responded to my inq I considered Berlin City Chevrolet as one of several potential dealerships while shopping for a new truck. Sam Sharif immediately responded to my inquiry. I was very pleased with the service that Sam offered. I told Sam what I was looking for and he showed me exactly that, not a higher priced model with extra options that I did not want or need. All of our negotiations took place during business hours while I was juggling multiple projects at work. Thus, I found it more effective to limit communications to emails and text messages. Sam respected this as my preferred method of communication, and did not bother me with annoyingly persistent phone calls and voicemails, although he was right on the spot with a return email if I had a question. Overall, I was very happy with my experience. I did reach out to others to match what Berlin City had offered me, but no one else could rival the service or the value. Well done. More

Prompt, Professional and Pleasing Service I was shopping for a replcement for my wife's car, and we knew what we wanted, but finding it with the right price looked difficult. Sam Sharif follo I was shopping for a replcement for my wife's car, and we knew what we wanted, but finding it with the right price looked difficult. Sam Sharif followed up on an earlier inquiry we had made on an Equinox, and worked with us to build a great deal. Sam's patience and the dealership's initiative made it possible to get everything we wanted in a vehicle. After driving for 40 years (that's a few vehicles), I can say this was the most pleasant and satisfying purchase I have made. Many thanks Sam and Berlin City Bill More

Best car buying experience My experience with this company was great there was no xx and we got the truck we wanted I wold recommend them to anyone looking for a vehicle I will My experience with this company was great there was no xx and we got the truck we wanted I wold recommend them to anyone looking for a vehicle I will be returning to trade my other vehicle very soon More

Great people to do business with Went to see Caroline Poulin and bought a 2006 Buick Lucerne My sales man Scott Knapp was easy to deal with and Caroline got me a great payment Went to see Caroline Poulin and bought a 2006 Buick Lucerne My sales man Scott Knapp was easy to deal with and Caroline got me a great payment More

Easy. My experience at Berlin City was easy. Andy Moser was a terrific salesman, who helped me pick exactly what I wanted while staying in my budget. He act My experience at Berlin City was easy. Andy Moser was a terrific salesman, who helped me pick exactly what I wanted while staying in my budget. He actually saved me money, not something I'm used to in a car dealer. I will be buying from Berlin city again, and I will be calling Andy if he's still there. More