Berlin City Auto Group

Berlin city is the place to buy a new vehicle in the north east. I'm 5 hours away from their Ram dealership and Tom Gallant and Berlin city are the best there is. They are there for me long after the sa north east. I'm 5 hours away from their Ram dealership and Tom Gallant and Berlin city are the best there is. They are there for me long after the sale and have the best customer service around. They go above and beyond what any local dealers would ever do and their prices are always the best I can find. Give them a shot, you wont be disappointed More

Excellent service and accommodations! Staff was pretty friendly and easy to talk to with a lot of knowledge about the truck I was purchasing, had a great experience! friendly and easy to talk to with a lot of knowledge about the truck I was purchasing, had a great experience! More

Excellent experience. Jeff did everything great to make sure I got to take my vehicle home right away. Would recommend Jeff and the dealership to anyone who is looking for a new or used car. sure I got to take my vehicle home right away. Would recommend Jeff and the dealership to anyone who is looking for a new or used car. More

Excellent experience. Hassle free online sale. Accurate and clean delivery of vehicle. Appreciate the transparency. Nice new ram. Likely to recommend this facility to friends. and clean delivery of vehicle. Appreciate the transparency. Nice new ram. Likely to recommend this facility to friends. More

Excellent responsiveness, pricing, delivery and general helpfulness. Would definitely buy again. Found the car I wanted online, contacted the dealership, immediate reply, quick painless negotiations and helpfulness. Would definitely buy again. Found the car I wanted online, contacted the dealership, immediate reply, quick painless negotiations and car was delivered exactly as promised/advertised. More

Berlin city was very easy to deal with fast and friendly staff jake drouin was awesome . Very helpful in helping me purchase my new Chevy traxs love the car thank you jake and the staff for making this a staff jake drouin was awesome . Very helpful in helping me purchase my new Chevy traxs love the car thank you jake and the staff for making this a easy purchase More

Berlin City was a very easy dealership to work with. They have me exactly what I wanted for my trade in and made sure I got the best deal on a new vehicle. John was an excellent salesman who worked within my have me exactly what I wanted for my trade in and made sure I got the best deal on a new vehicle. John was an excellent salesman who worked within my timeframe and got me in and out. More

Adam the salesperson was knowledgeable and courteous. Was able to do much of the sale over the phone and text. Vehicle was ready as promised. Extended warranty treatment completed in timely manner. Was able to do much of the sale over the phone and text. Vehicle was ready as promised. Extended warranty treatment completed in timely manner. More

Everyone was very nice and helpful! Almost everything was done over the phone the day before, when I got to the dealership I test drove the car and then signed the paperwork! Pretty quick and easy process! done over the phone the day before, when I got to the dealership I test drove the car and then signed the paperwork! Pretty quick and easy process! More

"Easy" buying process - is a waste of time Want to buy a vehicle using Berlin City’s “Easy” process? – forget about it. I tried to buy a 2019 used vehicle and offered $400 less than they wante Want to buy a vehicle using Berlin City’s “Easy” process? – forget about it. I tried to buy a 2019 used vehicle and offered $400 less than they wanted. The salesman – “Bill” told me he would check with his manager and get back to me later that day or the next morning. 10 days later, hearing nothing and after chasing them, an admin reaches out to me and asks if she can “help”. A few emails later she says the car miraculously sold that day. All I can say is BEWARE. A complete waste of my time. Weak sales and support all around. I can only imagine what happens after a sale. More