Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Berlin City Auto Group
Gorham, NH
284 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 284 reviews
July 02, 2021
Absolutely awesome. John and Jason were great, knowledgeable, but mostly respected me and my time. The finance department is second to none. I am so happy with my new truck. I would recommend them knowledgeable, but mostly respected me and my time. The finance department is second to none. I am so happy with my new truck. I would recommend them to anyone and everyone. Don’t waste your time anywhere else. More
by gford265
Employees Worked With
John Mackillop and Jason Amedon
May 25, 2021
Great experience, great working with Denis. Quick response, very polite. They under new what I was looking for and help with all my wife’s needs. I would definitely by an other vehicle from them. response, very polite. They under new what I was looking for and help with all my wife’s needs. I would definitely by an other vehicle from them. More
by tfisher
Employees Worked With
Denis
May 01, 2021
I was very pleased with the buying process of my 2021 Jeep Renegade. I had been looking to trade in my 2016 Renegade and had been searching the web for the right car and price and found them at Berlin Ci Jeep Renegade. I had been looking to trade in my 2016 Renegade and had been searching the web for the right car and price and found them at Berlin City in Berlin NH. I called about the car and was called back promptly by Jeff. He was great to work with and we set up an appt time. He was courteous upon arrival and was able to find a good trade in price and find a price and finance rate that worked for me. I was able to sign all the papers and drive my new car home after a few hours. More
by janemd49
Employees Worked With
Jeff Croteau
March 20, 2021
Berlin city is the place to buy a new vehicle in the north east. I'm 5 hours away from their Ram dealership and Tom Gallant and Berlin city are the best there is. They are there for me long after the sa north east. I'm 5 hours away from their Ram dealership and Tom Gallant and Berlin city are the best there is. They are there for me long after the sale and have the best customer service around. They go above and beyond what any local dealers would ever do and their prices are always the best I can find. Give them a shot, you wont be disappointed More
by Johnnymac
Employees Worked With
Tom Gallant, Pedo, Bill waldron, Al and others
March 05, 2021
Excellent service and accommodations! Staff was pretty friendly and easy to talk to with a lot of knowledge about the truck I was purchasing, had a great experience! friendly and easy to talk to with a lot of knowledge about the truck I was purchasing, had a great experience! More
by Baldy
Employees Worked With
Adam Fontaine
February 22, 2021
Excellent experience. Jeff did everything great to make sure I got to take my vehicle home right away. Would recommend Jeff and the dealership to anyone who is looking for a new or used car. sure I got to take my vehicle home right away. Would recommend Jeff and the dealership to anyone who is looking for a new or used car. More
by sf79z28
Employees Worked With
Jeff Croteau
December 18, 2020
Excellent experience. Hassle free online sale. Accurate and clean delivery of vehicle. Appreciate the transparency. Nice new ram. Likely to recommend this facility to friends. and clean delivery of vehicle. Appreciate the transparency. Nice new ram. Likely to recommend this facility to friends. More
by Jahans01
Employees Worked With
John Mackillop
September 03, 2020
Excellent responsiveness, pricing, delivery and general helpfulness. Would definitely buy again. Found the car I wanted online, contacted the dealership, immediate reply, quick painless negotiations and helpfulness. Would definitely buy again. Found the car I wanted online, contacted the dealership, immediate reply, quick painless negotiations and car was delivered exactly as promised/advertised. More
by Barakoutie
Employees Worked With
Russell, Tom
August 18, 2020
Berlin city was very easy to deal with fast and friendly staff jake drouin was awesome . Very helpful in helping me purchase my new Chevy traxs love the car thank you jake and the staff for making this a staff jake drouin was awesome . Very helpful in helping me purchase my new Chevy traxs love the car thank you jake and the staff for making this a easy purchase More
by Tinasb4u
Employees Worked With
Jake drouin
August 02, 2020
Berlin City was a very easy dealership to work with. They have me exactly what I wanted for my trade in and made sure I got the best deal on a new vehicle. John was an excellent salesman who worked within my have me exactly what I wanted for my trade in and made sure I got the best deal on a new vehicle. John was an excellent salesman who worked within my timeframe and got me in and out. More
by Nick
Employees Worked With
John Mackillop
