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Berlin City Auto Group
Gorham, NH
284 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 284 reviews
November 21, 2021
Been a long time customer at Berlin city they make a car buying experience so easy buying experience so easy More
by Beedoo
November 17, 2021
The first two purchases through Berlin city were great. My latest interaction however made up my mind that I will never purchase here again. My latest interaction however made up my mind that I will never purchase here again. More
by Pat Hogan
Employees Worked With
November 16, 2021
We have purchase several vehicles from Berlin City Auto with excellent service. Jeff did a great job with excellent service. Jeff did a great job More
by Richard.L.Davis
Employees Worked With
October 20, 2021
I had the pleasure of working with Mark Bisson. I would definately recommend him to anyone looking to purchase a new car. He takes the time to go over everything with you and is willing to answer any quest definately recommend him to anyone looking to purchase a new car. He takes the time to go over everything with you and is willing to answer any questions. It truly was a great experience buying my new car . He is an asset to his company. More
by Beverly
Employees Worked With
Other Employees :
All of them financial, service and sales were wonderful.
September 18, 2021
Had an amazing car-buying experience. Jeff was attentive to my needs, and helped me drive home in exactly what I was looking for. Dont waste your time anywhere else, go see Jeff and Berlin City for your to my needs, and helped me drive home in exactly what I was looking for. Dont waste your time anywhere else, go see Jeff and Berlin City for your next vehicle, you wont be disappointed! More
by Kelcherty
Employees Worked With
Jeff Croteau
September 18, 2021
I just purchased my first car through them yesterday I had Jeff as my salesman he was absolutely wonderful. The process took a long time but he was thoughtful and kept asking if I needed a drink or the re had Jeff as my salesman he was absolutely wonderful. The process took a long time but he was thoughtful and kept asking if I needed a drink or the restroom and apologized overall I had a great experience. More
by aiangel12
Employees Worked With
Jeff Croteau
August 05, 2021
Efficient, responsive, friendly and conscientious about keeping customers informed and comfortable. Facilities are clean and work-friendly if you wait during service. keeping customers informed and comfortable. Facilities are clean and work-friendly if you wait during service. More
by Cricket65
Employees Worked With
Jonah, Christine, Eli?
July 10, 2021
I was feeling extremely at easy from the get-go with sales associate Mark Bisson. Impeccable experience from start to finish! I will reccomend him an y day! sales associate Mark Bisson. Impeccable experience from start to finish! I will reccomend him an y day! More
by Mark Patry
Employees Worked With
Mark Bisson
