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Berlin City Auto Group

Gorham, NH

4.7
281 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps. The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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485 Main Street

Gorham, NH

03581

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Showing 281 reviews

October 20, 2021

I had the pleasure of working with Mark Bisson. I would definately recommend him to anyone looking to purchase a new car. He takes the time to go over everything with you and is willing to answer any quest More

by Beverly
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Crane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of them financial, service and sales were wonderful.
September 18, 2021

Had an amazing car-buying experience. Jeff was attentive to my needs, and helped me drive home in exactly what I was looking for. Dont waste your time anywhere else, go see Jeff and Berlin City for your More

by Kelcherty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Croteau
September 18, 2021

Not happy that they don’t notify you when your parts don’t come in. More

by pinnok_42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leanne
Sep 27, 2021 -

Berlin City Auto Group responded

We are so sorry. Please feel free to reach out to the Parts Manager, Gary Poirier. He can assist on this and we will do a better job moving forward.

September 18, 2021

I just purchased my first car through them yesterday I had Jeff as my salesman he was absolutely wonderful. The process took a long time but he was thoughtful and kept asking if I needed a drink or the re More

by aiangel12
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Croteau
September 15, 2021

Had a very pleasant experience. There was zero pressure from anyone I dealt with. I was in & out in about 2 hours with the truck I wanted. More

by jaxxon1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
August 05, 2021

Efficient, responsive, friendly and conscientious about keeping customers informed and comfortable. Facilities are clean and work-friendly if you wait during service. More

by Cricket65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonah, Christine, Eli?
July 10, 2021

I was feeling extremely at easy from the get-go with sales associate Mark Bisson. Impeccable experience from start to finish! I will reccomend him an y day! More

by Mark Patry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bisson
July 02, 2021

Absolutely awesome. John and Jason were great, knowledgeable, but mostly respected me and my time. The finance department is second to none. I am so happy with my new truck. I would recommend them More

by gford265
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mackillop and Jason Amedon
May 25, 2021

Great experience, great working with Denis. Quick response, very polite. They under new what I was looking for and help with all my wife’s needs. I would definitely by an other vehicle from them. More

by tfisher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis
May 01, 2021

I was very pleased with the buying process of my 2021 Jeep Renegade. I had been looking to trade in my 2016 Renegade and had been searching the web for the right car and price and found them at Berlin Ci More

by janemd49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Croteau
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