Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Berlin City Auto Group
Gorham, NH
280 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 280 reviews
June 28, 2023
My experience at this dealership was very satisfactory. The service was very professional, courteous, and they did all they said they would do and more. The service was very professional, courteous, and they did all they said they would do and more. More
by arnidavis
Employees Worked With
Other Employees :
I was very pleased with everyone I dealt with, Javier Godinez
June 19, 2023
I had a great experience with Dennis purchasing my Jeep Renegade and trading in my Nissan. Courteous, friendly, efficient and knowledgeable. The whole process was so easy and only took 2 days start to fini Renegade and trading in my Nissan. Courteous, friendly, efficient and knowledgeable. The whole process was so easy and only took 2 days start to finish to have my new vehicle delivered. I would highly recommend this dealership. More
by realmasson
Employees Worked With
Dennis
May 29, 2023
Damon and Lori were so great to get my tires swapped out and fit me in a timely manner. and fit me in a timely manner. More
by ritagagne31
May 25, 2023
Dennis really made the process nice he was willing to talk through negotiations politely and effectively was able to work with us comparing other similar vehicles and prices and ultimately got us into a talk through negotiations politely and effectively was able to work with us comparing other similar vehicles and prices and ultimately got us into a situation that we were happy to buy the car. At the end of the day we drove in from Maine to pick up the right car with the right features. We were greeted with a very helpful set of staff and then also a Finance team that wasted no time. More
by Evan
Employees Worked With
Dennis
May 19, 2023
Always a pleasure to work with Jeff Croteau, we have bought several vehicles over the years and he is always right on the ball. Berlin City is so easy to work with and we love being able to do the pape bought several vehicles over the years and he is always right on the ball. Berlin City is so easy to work with and we love being able to do the paperwork right at home and have the vehicle delivered. Thank you! More
by tbaker
Employees Worked With
Jeff Croteau
March 26, 2023
Parts department went above and beyond helping to get my parts Kept me posted through hole process. parts Kept me posted through hole process. More
by Tammy
Employees Worked With
February 21, 2023
This is the sixth vehicle i have bought from this dealership. Jeff Croteau the salesman is top of the line, great service, very attentive to the customer's needs, highly recommend. dealership. Jeff Croteau the salesman is top of the line, great service, very attentive to the customer's needs, highly recommend. More
by writchie1
Employees Worked With
Jeff Croteau
