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Berlin City Auto Group
Gorham, NH
278 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 278 reviews
October 05, 2023
Sales was great. The manager was friendly and attentive. My salesman introduced me to the service department so when my maintenance comes up, I'd know where to go and The manager was friendly and attentive. My salesman introduced me to the service department so when my maintenance comes up, I'd know where to go and who to talk to. Service was friendly and informative. All around, this was a great experience. More
by SURGE
Employees Worked With
Chad Crane
October 03, 2023
Awesome group of people to work with Randy Stewart listens and sends you in the right direction, and Randy got Jake to bring a couple of trucks around for checking out, what i really wanted in a truck listens and sends you in the right direction, and Randy got Jake to bring a couple of trucks around for checking out, what i really wanted in a truck and everything just went into place from that point, until I got the one i purchased. They rolled great guys to work with More
by Randy Davis
Employees Worked With
Randy Stewart, Jake, and the other guy that did the paperwork down at the Toyota financial department was great. Everyone that we dealt with were great people getting the job done.
September 30, 2023
Pleasant,professional,helpful,informative,very satisfied with all individuals I dealt with.I am a senior customer special kudos to salesman Dylan Morse! with all individuals I dealt with.I am a senior customer special kudos to salesman Dylan Morse! More
by Hooter11
Employees Worked With
Tyler Morse. Allen Binette
July 25, 2023
I have Ben a costumer for a few years I deal with Adam Ramsey for sales we’ll really for every thing he is one of the top reasons I buy there but as a dealership they do everything I have ever ask for a g Ramsey for sales we’ll really for every thing he is one of the top reasons I buy there but as a dealership they do everything I have ever ask for a great place and great people More
by bcsepticpumping
Employees Worked With
Adam Ramsey, Chad Crane
July 16, 2023
We had a great experience with Dennis at Berlin City Dodge. We drove a long ways to get there and we’re treated excellent! thank you very much. We love the vehicle you helped us purchase.!!!! Dodge. We drove a long ways to get there and we’re treated excellent! thank you very much. We love the vehicle you helped us purchase.!!!! More
by Labkris
Employees Worked With
Pido was excellent
June 28, 2023
My experience at this dealership was very satisfactory. The service was very professional, courteous, and they did all they said they would do and more. The service was very professional, courteous, and they did all they said they would do and more. More
by arnidavis
Employees Worked With
I was very pleased with everyone I dealt with, Chad Crane, Javier Godinez
June 19, 2023
I had a great experience with Dennis purchasing my Jeep Renegade and trading in my Nissan. Courteous, friendly, efficient and knowledgeable. The whole process was so easy and only took 2 days start to fini Renegade and trading in my Nissan. Courteous, friendly, efficient and knowledgeable. The whole process was so easy and only took 2 days start to finish to have my new vehicle delivered. I would highly recommend this dealership. More
by realmasson
Employees Worked With
Dennis
