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Berlin City Auto Group
Gorham, NH
284 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 284 reviews
December 28, 2023
The service department was fantastic for my recall appointment,. Essentially the man at the front desk appointment,. Essentially the man at the front desk More
by adair924
Employees Worked With
November 29, 2023
Chad and the crew was great to deal with! I would highly recommend my friends and family to Berlin City! I would highly recommend my friends and family to Berlin City! More
by mackillop15@gmail.com
Employees Worked With
November 27, 2023
Great customer service from the sales man was very helpful and got everything finalized quickly helpful and got everything finalized quickly More
by Thedoorguy252
November 09, 2023
Everyone was awesome! Friendly, knowledgeable and helpful! They nswered all my questions promptly and efficiently Friendly, knowledgeable and helpful! They nswered all my questions promptly and efficiently More
by Funkymonkey19
October 11, 2023
Very professional, helpful, and knowledgeable. The place was clean and Dave was very good. Awesome work got me In before my appointment. And signed me up for a 2 year maintenance program. The staf The place was clean and Dave was very good. Awesome work got me In before my appointment. And signed me up for a 2 year maintenance program. The staff was up on things, and kept me informed. I would recommend them to anyone. More
by pete
Employees Worked With
David DaCorte, Damien Etayo
October 05, 2023
Sales was great. The manager was friendly and attentive. My salesman introduced me to the service department so when my maintenance comes up, I'd know where to go and The manager was friendly and attentive. My salesman introduced me to the service department so when my maintenance comes up, I'd know where to go and who to talk to. Service was friendly and informative. All around, this was a great experience. More
by SURGE
Employees Worked With
October 05, 2023
Honest and willing to help and work with there customers and services is top notch and services is top notch More
by Davestickney13
Employees Worked With
October 03, 2023
Awesome group of people to work with Randy Stewart listens and sends you in the right direction, and Randy got Jake to bring a couple of trucks around for checking out, what i really wanted in a truck listens and sends you in the right direction, and Randy got Jake to bring a couple of trucks around for checking out, what i really wanted in a truck and everything just went into place from that point, until I got the one i purchased. They rolled great guys to work with More
by Randy Davis
Employees Worked With
Randy Stewart, Jake, and the other guy that did the paperwork down at the Toyota financial department was great. Everyone that we dealt with were great people getting the job done.
September 30, 2023
Pleasant,professional,helpful,informative,very satisfied with all individuals I dealt with.I am a senior customer special kudos to salesman Dylan Morse! with all individuals I dealt with.I am a senior customer special kudos to salesman Dylan Morse! More
by Hooter11
Employees Worked With
Tyler Morse. Allen Binette
