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Berlin City Auto Group

Gorham, NH

4.6
284 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps. The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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485 Main Street

Gorham, NH

03581

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Showing 284 reviews

May 31, 2011

Berlin City listen to what I wanted for a car and offered suggestions. George Malloy was very patient and knowledgeable about Toyota and worked with us to find the best car for us. There was no pressure an More

by mitch bouchard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Malloy, George Malloy
May 23, 2011

Everyone at Berlin City Toyota worked with me to get me the vehicle I wanted at a price that matched my needs. David Coulombe actually matched me with a vehicle that was better than the one we originally More

by Aubrey T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Coulombe, David Coulombe
May 23, 2011

David was an extremely helpful salesperson who went above and beyond to make sure we were happy with our purchase. He worked really hard to make the car that we wanted fit into our budget. Not only did he More

by carynz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Coulombe
May 16, 2011

Randy was absolutely excellent to deal with and he made my purchase experience easy and fun. I have had terrible luck using other dealerships in the area, but Randy put me at ease and never talked down to More

by Nhsuzie27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Stewart, Ben Roberge.
May 03, 2011

I have been purchasing vehicles from BCF for well over 35 years, and have had my vehicles serviced there also. Knowledge of the product, trust, and friendly. I am at home when I walk into Berlin City in Gorh More

by panpaul49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
new service rep, and I honestly don't remember his name
May 03, 2011 -

Berlin City Auto Group responded

Paul, We thank you for your business and look forward to giving the quality service you expect. Thank You Mike Aubut

May 02, 2011

George Malloy was great to work with. A very low-key salesman (guide as he called himself). I would definitely recommend George to someone buying a Toyota. We drove 2.5 hours to get this car. Every othe More

by Joie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2, George Malloy
April 26, 2011

I have purchased many vehicles from Berlin City. My experience is always very good. I know I am getting the best price around, so there is no tension or any need to bicker about pricing which is very i More

by stedeschi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Malloy, George Malloy
April 16, 2011

Salesmen and service personnel are very friendly and helpful. The service advisor has made recommendations for service to be done and shows you the component so you can see why it needs to be replaced. More

by missmrb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn and Jay, service advisors
April 15, 2011

After dealing with a multitude of Jeep Dealers Andy at Berlin City made them look like amateurs. He not only found me the exact jeep I was looking for but he beat all the local dealers prices without a More

by gchouin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Moser
April 06, 2011

George and Ed were greate to work with, made the experience, quick, easy and enjoyable. The show room was very clean and the people are very helpful. It is wonderful to have the GM come out and sp More

by bobbi01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George and Ed
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