Berlin City Auto Group

I have been a customer of Berlin City since the early 1990's. I have always been treated with respect and felt I received a very equitable deal. We have just recently purchased a Toyota. We had such a 1990's. I have always been treated with respect and felt I received a very equitable deal. We have just recently purchased a Toyota. We had such a good experience when we were forced into replacing our Truck we went back to purchase a Dodge. If we have had any service issues they have always worked to correct the transaction to our satisfaction. You can always count on the deal being fair, the service being excellent, all with courtesy, a smile, and an honest desire to always improve so that customers like us will return again and again. A very fresh approach in today's economy! More

When I went to Berlin City, I wasn't sure if I was going to get the car I was really looking for, but with the help of your salesman Andy Moser I was able to find the car I wanted at the price I was able to to get the car I was really looking for, but with the help of your salesman Andy Moser I was able to find the car I wanted at the price I was able to afford. Andy was helpful and was able to answer all my questions. I would definitely recommend Berlin City and especially recommend Andy. Thanks again More

We've now bought two vehicles from George Malloy at Berlin City. George is the most straight forward honest salesperson I've ever met. He doesn't guess at guestions; he knows or he finds out. He hel Berlin City. George is the most straight forward honest salesperson I've ever met. He doesn't guess at guestions; he knows or he finds out. He helps you find the ride you're looking for with no pressure. It's like bringing a good friend who's a Toyota expert with you when you look for your car. We've gotten good prices on both vehicles and good trade-in value for our cars. The initial quote on the car is better than any other dealer we contacted. They get to the bottom line quickly. The service department is good. We've only had oil changes and tire rotations so far, but the service people are friendly and helpful. My only less positive comment is scheduling service. It can be difficult to get a timely appointment for service. We normally have to schedule 1 to 3 weeks in advance. The flip side of this is people who are busy are typically good at what they do and are in demand. I believe this is the case with the Berlin City service department. More

Buying a car isn't the least stressful thing in life to do. But Salesman Randy Stewart was the most helpful, knowledgeable, and HONEST sales person we have ever done business with. He was there for us (the do. But Salesman Randy Stewart was the most helpful, knowledgeable, and HONEST sales person we have ever done business with. He was there for us (the Customer) and not just the "SALE". He is not pushy, and made us feel comfortable with the experience. When we had an issue with one of our vehicles he even personally scheduled and picked our vehicle up for service. Now that is service!!! I understand he isn't able to do that for everyone or for every circumstance, but any salesman who is that involved in making a customer happy, has my vote. We personally feel Berlin City Auto Group is lucky to have him and we will be back to buy our next vehicle from Randy Stewart!! Thank you again Randy for the remarkable car buying experience.. Just a side note- we have purchased two new vehilces from Randy in the past two years and both occasions dealing with him were perfect!! The last vehicle we purchased he spent countless (alot) hours with my wife assisting her in finding the right car for her needs. She ended up buying a Kia Sorento and she has been so happy with it. Since then we have sent four good friends to Randy for their new vehicle purchases and they ALL were very impressed with him. If you want a no pressure, knowledgable, hard working sales person, I personally recommend you to give him a call. Shawn White New Hampshire More

Berlin City listen to what I wanted for a car and offered suggestions. George Malloy was very patient and knowledgeable about Toyota and worked with us to find the best car for us. There was no pressure an suggestions. George Malloy was very patient and knowledgeable about Toyota and worked with us to find the best car for us. There was no pressure and they treated us fairly. I knew the value of my trade up front and they were consistent in the quote throughout. (no games!) I will go back there in the future and tell me family and friends about the expereince. More

Everyone at Berlin City Toyota worked with me to get me the vehicle I wanted at a price that matched my needs. David Coulombe actually matched me with a vehicle that was better than the one we originally the vehicle I wanted at a price that matched my needs. David Coulombe actually matched me with a vehicle that was better than the one we originally wanted and kept in constant contact with me throughout the process. I would highly reccommend this dealership and David! More

David was an extremely helpful salesperson who went above and beyond to make sure we were happy with our purchase. He worked really hard to make the car that we wanted fit into our budget. Not only did he and beyond to make sure we were happy with our purchase. He worked really hard to make the car that we wanted fit into our budget. Not only did he succeed, but he also had the car delivered to our home! David was great with all of the small details, and I would HIGHLY recommend him to anyone. We will be seeing David for our future car needs. Thanks David!! More

Randy was absolutely excellent to deal with and he made my purchase experience easy and fun. I have had terrible luck using other dealerships in the area, but Randy put me at ease and never talked down to my purchase experience easy and fun. I have had terrible luck using other dealerships in the area, but Randy put me at ease and never talked down to me or treated me like I didn't know what I was talking about because I'm a woman. The sales manager, Ben, was great as well, and I felt that both he and Randy worked hard to get me the car that I wanted. I highly recommend both of them and will definitely give them a call the next time I'm in the market for another vehicle. I have already told all of my friends to see them. Overall experience....A+++ More

George Malloy was great to work with. A very low-key salesman (guide as he called himself). I would definitely recommend George to someone buying a Toyota. We drove 2.5 hours to get this car. Every othe salesman (guide as he called himself). I would definitely recommend George to someone buying a Toyota. We drove 2.5 hours to get this car. Every other dealership let us down with aggressive/abusive sales approach. More