Berlin City Auto Group

Easy to deal with! I've purchased a car from Berlin Ciy Auto Group and it was a very pleasant / easy experience. I would definitely consider buying another car from them I've purchased a car from Berlin Ciy Auto Group and it was a very pleasant / easy experience. I would definitely consider buying another car from them and recommend it to anyone that hasn't. The seller was Thomas Doyon and he made the whole process smooth. I love my new Accord. More

Geat Deal!! I would like to thank Bruce Lary and Bruce MacDonald for a Great Deal on my new F250! They were very helpful and made buying a new car very easy!! I I would like to thank Bruce Lary and Bruce MacDonald for a Great Deal on my new F250! They were very helpful and made buying a new car very easy!! I would recommend them to any one looking for a new car! More

Telephone deal with next day delivery. Great buying experien To get a fair market price I did my internet research with truecar and edmunds for discounts and rebates, and then I checked the Kia web site for inve To get a fair market price I did my internet research with truecar and edmunds for discounts and rebates, and then I checked the Kia web site for inventory of the Kia Soul I was looking for. I saw that Berlin City NH had it. I called and got Tom Doyon on the line and told him i wanted to buy that car, for cash, tomorrow, for the internet value. Tom said i will call you back and in just a few minutes he did and said OK. Tom was exceptionally helpful and when I was detailing how i would pick up the new car he said "we Deliver". So for a reasonable fee, $175, my Kia Soul was delivered from Berlin city NH to my driveway in Midcoast Maine the very next day! Buying a car was never this easy! The finance guy did his thing on extras which I declined and there was not a lot of pressure.. I hope and trust that all customers are treated this way. More

Our first new vehicle purchase! We bought our first new vehicle a 2015 Toyota Tacoma and it was EASY. We have always bought used vehicles in the past -so we are really enjoying thi We bought our first new vehicle a 2015 Toyota Tacoma and it was EASY. We have always bought used vehicles in the past -so we are really enjoying this truck. Andy Carpiue was awesome. We did most of the deal over the phone and by email and Andy went out of his way to meet us on a Sunday to make the deal. Great job! We are hoping to come back in two years to purchase a car. Karen Gordon More

Great service Was looking for a new truck and The salesperson i had-Andy was really helpful showing me and going with me through all the options available . It was Was looking for a new truck and The salesperson i had-Andy was really helpful showing me and going with me through all the options available . It was a pleasure buying my Tacoma there and having him as my helper. Thank you! More

First New car was a Pleasure I found the car I wanted on the web site and was able to email with a question no phone number required. Paul Maurais got back to me in a timely manne I found the car I wanted on the web site and was able to email with a question no phone number required. Paul Maurais got back to me in a timely manner. Answered all my questions and assessed my trade in all over email. Having had a high pressure situation at another dealership before I appreciated his happiness to communicate this way. I called when I was ready to speak. He was wonderful to deal with. Drove up loan check in hand and left with my first new car 25 minutes later. Will be buying there again in the future and recommending to friends! More

excellent service Neal Wells made it easy and a great experience buying our new 2015 kia forte. He greatly helped us out of an upside down loan. Neal walked us through Neal Wells made it easy and a great experience buying our new 2015 kia forte. He greatly helped us out of an upside down loan. Neal walked us through everyxtep and all options helping us decide which was best for us. He made our first car buying exprience as a married couple easy and painless More

Fair Price on a Hard to get Model, easy to deal with I wanted a specific car that nobody around had and I wanted it for a fair price. After trying and failing at another dealer, I took the VIN number I I wanted a specific car that nobody around had and I wanted it for a fair price. After trying and failing at another dealer, I took the VIN number I wanted from a car in Rhode Island over to Berlin City, via email, where we exchanged ideas, rates, price quotes, etc, in a very timely manner, with very little pressure. Once I decided it was a go, the negotiating was wrapped up in just a few minutes. I later did the thing where you "parachute" your trade in late, and even that went smoothly and without incident. I got a price I could handle on trade in. Wrangling the car up from Rhode Island was apparently no picnic, but Berlin City took care of that part, so it was easy for me. A week after we started dealing, I drove off in my brand spanking new Ford Flex. Everything went well on this car deal, as far as i can tell. So thanks, Berlin City. And thanks Michael Toth, Mike, and Jilllian. More

excellent customer service the was the second vehicle I purchased from Berlin City. Both were through Jeff Croteau. I find him easy to work with and a great help when small prob the was the second vehicle I purchased from Berlin City. Both were through Jeff Croteau. I find him easy to work with and a great help when small problems arise in the initial break-in period. I would recommend this dealer to anyone. More

Excellent customer service We have purchased all our vehicles through Berlin city and I've always had excellent customer service. Jeff Croteau is an excellent asset to Berlin We have purchased all our vehicles through Berlin city and I've always had excellent customer service. Jeff Croteau is an excellent asset to Berlin city. We highly recommend Berlin city! More