Berlin City Auto Group

Excellent trade-in experience After looking at Toyota online, I was contacted by Tom Doyon. Never having made such a purchase online, I was pretty nervous. Tom made the experienc After looking at Toyota online, I was contacted by Tom Doyon. Never having made such a purchase online, I was pretty nervous. Tom made the experience easy. Four day later, I have a new car that I love. There was no pressure, and he explained things very clearly. What a nice car-buying experience! More

absolutely terrible experience rude discourteous unprofessio denied me service of my new Nissan Titan which is only 4 days old because I did not purchase it from them their general manager swore at me refuse me denied me service of my new Nissan Titan which is only 4 days old because I did not purchase it from them their general manager swore at me refuse me a rental vehicle a very terrible experience for a first-time car ownerwas forced to drive a broken truck home and had to fix it myself because they would notthey all treated me badly from the Toyota Department to the Nissan Department and they were all swearing behind my back and down talking my vehicle because I did not purchase it there I made a consumer affair report to the Nissan Corporation and I am receiving help from the dealership that I bought it from to fix the problem with Berlin cities management better shut the power off in the hot tub of runoff the only dealership I've had good luck with and would recommend is Marcs Motors Sanford Maine More

Trade in I was pleasantly surprised with my experience at Berlin city considering i have lived inthearea most of my life and usually steared away from them. I I was pleasantly surprised with my experience at Berlin city considering i have lived inthearea most of my life and usually steared away from them. I live in Bangor and there are ton of dealerships there but I found what I wanted here in Gorham. Tom was one of the least pushy salesmen I have come into contact with. Something was wrong with my title which almost drove the price of my trade in down but they fixed it so I could go home with my car today. As a young lady I was treated fairly and taken seriously throughout the whole experience. Tom has daughters of his own and I feel that he was watching out for me. I am very happy with my 2014 jeep compass and I hope it lasts me a long time More

Good experience Tom Doyon was a very good salesman he made the experience EASY. No pressure. He helped us find a vehicle that fit our needs. It was one of best car pu Tom Doyon was a very good salesman he made the experience EASY. No pressure. He helped us find a vehicle that fit our needs. It was one of best car purchasing experiences we've ever had. GO TOM! Mark was also extremely helpful with the financing. We would come back to Berlin City again., Dean & Priscella Walker P.S. Clicked below the make as KIA as there was no place to bring up Toyota. More

Car would not start. From Canada on vacation in NH when got some problem with the car. Would not start. Got a boost and made it to the dealer. Found out the battery was From Canada on vacation in NH when got some problem with the car. Would not start. Got a boost and made it to the dealer. Found out the battery was due to be changed and was completely dead. Of course I did not have an appointment but they took me in anyway and saved my vacation. Excellent service from a very helpful staff. Thanks again. More

Great Experience! I knew what I wanted and tried at a local dealer, without any luck. I was very pleased with everyone at Berlin City. Great people to deal with. A I knew what I wanted and tried at a local dealer, without any luck. I was very pleased with everyone at Berlin City. Great people to deal with. A lot was done online. Would buy here again and would recommend to anyone. It was easy. More

Smoooooth Knew what I wanted and that it was in stock. Made an online inquiry. Received a decent offer in response. Had a negative experience at a local deal Knew what I wanted and that it was in stock. Made an online inquiry. Received a decent offer in response. Had a negative experience at a local dealership. Decided to travel the distance from southern NH to the north country. Met with a refreshing attitude up there. No pressure, no hard sell, no bunk. Tom Doyon was a gentleman and we concluded the deal for my brand new Tacoma quickly and easily. Thank you Tom. More

Top notch experience for new Toyota I've been to many car dealerships over the years and Tom Doyon was a pleasure to work with. It was a hassle free and efficient experience, including t I've been to many car dealerships over the years and Tom Doyon was a pleasure to work with. It was a hassle free and efficient experience, including the paperwork. Both Tom and Jamie Hoglund were straight to the point and not pushy, which I appreciated. I would definetly do business with them again! More

Easy to work with I found a vehicle I wanted and it was in Vermont at Berlin city. Tom Doyon got it brought to the Gorham location in a day. He wasn't pushy and explai I found a vehicle I wanted and it was in Vermont at Berlin city. Tom Doyon got it brought to the Gorham location in a day. He wasn't pushy and explained the features on the car throughly. The car was priced better than other dealers I looked at. Love the car. Would buy from them again. More

Deal made easy Great job very easy to deal with...they work very hard to get the deal done ...thanks Mike for coming to terms on my new 2016 Chevy midnight edition Great job very easy to deal with...they work very hard to get the deal done ...thanks Mike for coming to terms on my new 2016 Chevy midnight edition crew cab ...love it .. More