Berlin City Auto Group

Super! I bought a jeep wrangler sport and I love it! This was my first time buying a brand new vehicle, and I will be a returning customer for my next vehic I bought a jeep wrangler sport and I love it! This was my first time buying a brand new vehicle, and I will be a returning customer for my next vehicle. I was treated with courtesy and they had the exact vehicle I was looking for. Tom Doyon took great care of me and I couldn't be happier. More

So happy! We shopped around with three different dealers to purchase our new Toyota Sienna. Our experience with Berlin City was unique in that it was efficient We shopped around with three different dealers to purchase our new Toyota Sienna. Our experience with Berlin City was unique in that it was efficient and professional in addition to being the best value. We had the van delivered to Vermont and never set foot in the dealership! So easy! Tom was very responsive and lined everything up hassle free. More

Excellent! Bought a Toyota RAV4, best price around and excellent service from Tom. Got just what I needed in a timely manor. No catches, no hassle, no complaints Bought a Toyota RAV4, best price around and excellent service from Tom. Got just what I needed in a timely manor. No catches, no hassle, no complaints. More

Good until I learned we were only getting one ignition key In the last few months we have purchased two fj cruisers. After Our second purchase we learned thatwe were getting only one key and basically told to In the last few months we have purchased two fj cruisers. After Our second purchase we learned thatwe were getting only one key and basically told to deal with it. Dealership would rather lose future business than take care of the customer. Our sales rep tried to take care of it but with no succesd More

Rav4 Hybrid Love my new Toyota Rav4 Hybrid. Very smart looking and a great ride with many safety features. Got just what I wanted and Tom was so easy to work wit Love my new Toyota Rav4 Hybrid. Very smart looking and a great ride with many safety features. Got just what I wanted and Tom was so easy to work with to get the vehicle exchange completed. Linda Gray More

Great experience buying from Tom Doyon! I drove from Maine to simply test drive a 2015 Ford Escape. The car was amazing, everything I wanted in a car and the service I received from Tom Doyo I drove from Maine to simply test drive a 2015 Ford Escape. The car was amazing, everything I wanted in a car and the service I received from Tom Doyon and Justin Stacy was exceptional. They were very helpful, were ready to explain anything I needed clarification on and didn't oversell the car. I would absolutely recommend Berlin City Auto Group to any of my friends and family. More

Administration fee I had no trouble with the salesman(Ron Aquino), very nice and this is the second care I bought from him. But at the closing a $499 administration fe I had no trouble with the salesman(Ron Aquino), very nice and this is the second care I bought from him. But at the closing a $499 administration fee was added on and it still bothers me because it is not on the Manufacturer's sticker. I consider this a rip-off and will not buy another car from Berlin City. More

Tom was easy to work with We arrived only to look at Toyotas. Tom was easy to work with, heard what we wanted, and was able to work out a deal that we felt comfortable with. A We arrived only to look at Toyotas. Tom was easy to work with, heard what we wanted, and was able to work out a deal that we felt comfortable with. A Toyota. Toyota not listed below for vehicle brand purchased or considered. Had to select other option, not my choice. More

Amazing experience I like many others do not enjoy the car purchasing experience, but I will say Tom Doyon at Berlin City made our experience amazing. He was always more I like many others do not enjoy the car purchasing experience, but I will say Tom Doyon at Berlin City made our experience amazing. He was always more than accommodating with our requests and very friendly/helpful. I would highly recommend seeing Tom at Berlin City for your next vehicle. I was able to get into my dream truck and was made to feel valued during the experience. More

Sleazy Honda airbag service night mare Car was recalled for airbag that can kill you - Service told us not to worry only happens in high humidity areas - Had to insist on loaner - When I as Car was recalled for airbag that can kill you - Service told us not to worry only happens in high humidity areas - Had to insist on loaner - When I asked If they knew it had killed people out loud they changed their tune - When I got car back 2 months later brakes were rusted and sticking - They refused to fix it - Asked about trade in they offered us next to nothing for our 1 owner low mileage CRV that we paid 26 grand for - Will never buy from them again - More