Berlin City Auto Group

Friendly and courteous service. Service was completed in a timely manner! Dealership is clean and comfortably while waiting for vehicle. Service was completed in a timely manner! Dealership is clean and comfortably while waiting for vehicle. More

They are very helpful and Courteous and really know what they’re talking about when you have a question. I would recommend them to anyone. what they’re talking about when you have a question. I would recommend them to anyone. More

Service was quick and fast. With their coupon the service is much more affordable. Only complaint is they gave me my key and I had to walk all over trying to figure out where th With their coupon the service is much more affordable. Only complaint is they gave me my key and I had to walk all over trying to figure out where they parked my truck. More

Been dealing with BERLIN CITY DEALERSHIP SINCE THE 80’s I have purchased quite a few vehicles from them have purchased quite a few vehicles from them More

I received fantastic service! Phil is the best salesman I’ve ever dealt with! I will be back when I buy my next car! Phil is the best salesman I’ve ever dealt with! I will be back when I buy my next car! More

This is a great place, everyone I spoke to was so patient and kindley assisted me over the phone and managed to help me on short notice. They figured out the issue with my car where I couldnt and kept me upd and kindley assisted me over the phone and managed to help me on short notice. They figured out the issue with my car where I couldnt and kept me updated through the process. I would definitely recommend berlin city auto to help with any of your car troubles! More

Pick up and drop off or excellent. I was notified of everything as our vehicle was being serviced and called when they were ready to drop off. I was notified of everything as our vehicle was being serviced and called when they were ready to drop off. More

Jeff Croteau listened to my wants and needs very closely. He pulled a car out of line and it was perfect for me. He helped me reach my payment goal and made the car buying process stress free. Go see Jeff f He pulled a car out of line and it was perfect for me. He helped me reach my payment goal and made the car buying process stress free. Go see Jeff for your next vehicle purchase or lease, you won't be disappointed. More

They did a great job and i will be bringing it back for future updates and services. Thanks Guys. future updates and services. Thanks Guys. More

Berlin City Nissan had my Pathfinder for almost two months for service for a battery power, computer system issue. We had to call multiple times to try to get updates and questions answered, usually no months for service for a battery power, computer system issue. We had to call multiple times to try to get updates and questions answered, usually no one called back. It took us making multiple calla per week to manage to get someone to answer a phone. With the repair work finally completed we picked up the car on Wednesday evening and the battery light began flashing almost immediately. We made it home, battery light flashing intermittently but car starting and running ok until Saturday. Saturday afternoon I was stranded on the side of the road when the battery drained. So after two months over $500 in parts and over $600 in-service they did not fix the problem at all. I was willing to ignore the poor customer service on the assumption my car had been fixed, but this was both the worst customer service we have had and got back a still not functioning car. More