Berkshire Mazda And Jim Salvie's Signature Series
Lenox, MA
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Trustworthy, honest, and they aim to please customers! After having some bad experiences at other car dealerships, I was ready to give up. I heard, from several satisfied customers, that Berkshire Mazda wa After having some bad experiences at other car dealerships, I was ready to give up. I heard, from several satisfied customers, that Berkshire Mazda was an honest company with integrity. I met Zach Forward, car salesman, the day I drove in and I am so happy I did! Zach and the staff couldn't have been more helpful, honest and friendly in helping me choose a car. Zach is knowledgeable, honest, has integrity and was able to work within my budget. He couldn't have been more helpful and kind! I highly recommend Zach Forward and all the staff at Berkshire Mazda! They stand behind what they sell and they aim to keep their customers happy! I am thrilled with my new car! More
Great customer service Reccomended by my daughter in law. Needed a car, messaged from the website. Someone immediatley responded, I told them what I wanted and could afford. Reccomended by my daughter in law. Needed a car, messaged from the website. Someone immediatley responded, I told them what I wanted and could afford...... next day I drove my car off the lot. More
2nd deal, still great to deal with See our 1st review from January 2017 -- this review is about a year late in coming, but the feeling's still the same. We got a great deal from Jim on See our 1st review from January 2017 -- this review is about a year late in coming, but the feeling's still the same. We got a great deal from Jim on a leased 2017 CX-5, and a minimum of BS. We've owned BMWs, VWs, Hondas, Toyotas, and Subarus, and dealing with Jim has been the easiest and cleanest deals we've made. More
Great Price, Easy to Do Business With This is my 4th new car purchase and 4th dealership I have bought from and by far the best experience. Both Jim and Scott were easy to deal with and gr This is my 4th new car purchase and 4th dealership I have bought from and by far the best experience. Both Jim and Scott were easy to deal with and great to do business with. I got a better price than elsewhere with no haggling or pressure. Wonderful car buying experience and would highly recommend this dealership to friends and family. More
A fun experience- really! Hard to believe I can say this about buying a car, much less a used car, but Jim and his team made it a thoroughly enjoyable experience. They know wha Hard to believe I can say this about buying a car, much less a used car, but Jim and his team made it a thoroughly enjoyable experience. They know what they're doing, and do it with competence and good humor, answered all my questions and waited while I figured out what I wanted. I would recommend Jim and Berkshire Mazda to anyone, without reservation. More
Straightforward and most positive experience Having purchased over 20 vehicles in my lifetime I can honestly say this was the easiest, most painless car purchasing experience I've ever had. From Having purchased over 20 vehicles in my lifetime I can honestly say this was the easiest, most painless car purchasing experience I've ever had. From the first e-mail to the transition of keys, never a time we felt we were being "sold", and with this being my daughters initial purchasing experience my only concern is what happens if she doesn't live around here when it comes time to repeat this, as I promised her it won't be the same. Hats off the entire staff led by Jim Salvie! More
Awesome Experience! I cannot say enough positive things about Jim Salvie and his Mazda dealership in the Berkshires. He listened to my needs and found me the perfect car I cannot say enough positive things about Jim Salvie and his Mazda dealership in the Berkshires. He listened to my needs and found me the perfect car immediately that was better than I ever could have imagined. The price point was perfect, and he treated me like gold! He truly appreciates his customers, and will do anything to make sure they are happy with the buying experience. He truly goes the extra mile! I would recommend Jim Salvie's Berkshire Mazda to anyone who wants to have a wonderful buying experience now and in the future. I will definitely buy any future cars from Jim! More
Nearly painless and totally relaxed We were iffy about buying a Mazda, but heard great things in the press about the brand. We decided to check out Berkshire Mazda one windy/cold Saturd We were iffy about buying a Mazda, but heard great things in the press about the brand. We decided to check out Berkshire Mazda one windy/cold Saturday. Jim Salvie brought out 4 different models for us to test drive, one after the other (hop in/out with the car seats warmed up and ready to go!). He gave us an excellent quote on our trade (phooey on you, VW, ya lyin' cheatin' rat b*****s), worked hard to find us the color and options we wanted in our brand, spankin' new CX-3, dealt with our crazy lienholder, and just made the whole transaction just about painless. Don't be put off by the funky neighborhood or the down-home offices. Jim and his crew are all about the sale and making customers happy, not about espresso bars and Breuer chairs. Highly recommended. More
Dishonest Used truck was sold from under me. Scott and Jim were unprofessional and ultimately greedy. We had a deal, a hand shake and a deposite. The fact that Used truck was sold from under me. Scott and Jim were unprofessional and ultimately greedy. We had a deal, a hand shake and a deposite. The fact that only six days had passed is unacceptable and ultimately a criminal act. A godsend in the end. I am glad deal didn't happen, now that I know how shady they can be. I would never recommend them to my worst enemy. If a man doesn't have his word, what does he have ? More
Outstanding experience ! What a pleasure my buying experience was from the first email to driving my new Mazda off the lot! Jim Salvie was fantastic to work with. Answered all What a pleasure my buying experience was from the first email to driving my new Mazda off the lot! Jim Salvie was fantastic to work with. Answered all my questions , and found the exact vehicle I was looking for without having to compromise on any of my choices! I am so happy I chose Berkshire Mazda and highly recommend Jim and his team for your next vehicle purchase or lease. More