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Berkshire Mazda And Jim Salvie's Signature Series

Lenox, MA

5.0
148 Reviews

474 Pittsfield Road

Lenox, MA

01240

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Showing 148 reviews

October 06, 2018

Friendly People! Recently purchased a 2018 Mazda 3. Josh was straight forward and gave me a great price. Very happy with my purchase and would recommend them to friend More

by Oscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Pavey
September 21, 2018

Worst experience I have ever had with a dealership After 3 months of attempting to purchase a lease from Berkshire Mazda and dealing with many scheduled appointments that the salesperson was never prep More

by cacky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Lovellette
Sep 21, 2018 -

Berkshire Mazda And Jim Salvie's Signature Series responded

Cathy, We are sorry that you feel this way about us. unfortunately we told you that programs change every month. we had a deal at the end of August and you decided to wait until September. The programs were worse than the previous month making the payment go up. You then told us to give you our best deal and then you would shop around. when we told you the payment on what was our best deal, you then told us another dealership would do $440 a month, we told you we couldn't do that and you hung up. We are here and would be more than happy to come to a deal that is fair for both of us, putting you in the car that you want and ultimately making you happy.

September 12, 2018

The BEST Customer Service Ever!! This is probably the best customer service I have ever experienced! Scott Lovellette welcomed me and made me feel very comfortable when I first went More

by lmorelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lovellette
September 04, 2018

Great experience and service! We recently purchased a Subaru Forester from Berkshire Mazda. We had an excellent car buying experience there! Zach was friendly, professional, pati More

by mmarcella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Pavey, Zachary Forward
August 15, 2018

Great people and amazing service! Everyone at Berkshire Mazda is extremely friendly and are always looking out for the best interest of their customers. Jim gives great deals and is al More

by ajoneil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Salvie, Josh Pavey, Zachary Forward
August 03, 2018

Trade-In/Lease Great experience, painless and very easy. Staff works with you to answer any questions and make the trade in and purchase seemless. I would recommend More

by Bburke289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Forward
August 01, 2018

No where better than Berkshire Mazda I've bought 3 Mazdas back to back from Berkshire Mazda. Every time has been the smoothest car shopping and buying experience for me to date. Had the p More

by jwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Salvie
July 24, 2018

PLEASANT, PROFESSIONAL and KNOWLEDGABLE!! My family has been using Berkshire Mazda for sales and service on all of our vehicles for years. We always have a great experience no matter the reaso More

by kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Salvie, Josh Pavey
July 11, 2018

Great service! Zach greeted me at arrival with a friendly and helpful personality. He listened to everything I said and got me into my NEW car! Thank you, Jim & Zach More

by Kristen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Forward
July 09, 2018

Always a pleasure!! There is never any pressure when you go to Berkshire Mazda. All salespeople are helpful and friendly. This is my seventh Mazda from Berkshire Mazda More

by Fenway 23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Salvie, Scott Lovellette