Bergstrom GM of Neenah

I knew what I wanted my husband did all the calling and financing having the vehicle ready that day just for pick up with check in hand. Vehicle didn't start ... I walked away and the sales person said we financing having the vehicle ready that day just for pick up with check in hand. Vehicle didn't start ... I walked away and the sales person said we will just fix it and sell it to someone else! Ok I thought but my husband talked to him about the problem and then proceed to wait another week and half with no answers after emails sent out? Another person reached out to my husband and apologized claiming this is not how they do business. Not impressed and the whole experience was a train reck. Would will never go back. I am unsure why they would even send this to survey to me! More

First visit at the Neenah Express oil change service at Bergstrom. The staff there did an excellent job from start to finish. The counter staff kept me informed and answered my questions on my vehicle in d Bergstrom. The staff there did an excellent job from start to finish. The counter staff kept me informed and answered my questions on my vehicle in detail. I checked for drips and found none garage staff did great. I will be back as a consumer I found a place that is a keeper. More

Excellent service and quick response time during my most recent and past visits. Highly recommended! recent and past visits. Highly recommended! More

My service on my vehicle went fast and everyone at Bergstrom was pleasant and helpful. Bergstrom was pleasant and helpful. More

Great service experience at the Neenah Express. tires rotated and oil change. Very happy with information, and process. tires rotated and oil change. Very happy with information, and process. More

everything was great, I will be back! I was able to use my GM point to cover my oil change. I was able to use my GM point to cover my oil change. More

Worked well to get deal done even though I did not yet have my lien release have my lien release More

This was probably the quickest I’ve ever got an appointment for my truck. Nic texted me promptly around 8AM with a diagnosis and I had the truck back by noon. Mary came to my residence, picked me u appointment for my truck. Nic texted me promptly around 8AM with a diagnosis and I had the truck back by noon. Mary came to my residence, picked me up and drove me over to the dealership to get the truck paid for and picked up. Nic explained in detail the work done and provided a solution to having the transmission fluid changed out at the next oil change. This was excellent service compared to what im used to up at Gustmans in Kaukauna. Thank you! More