Bergstrom Ford of Green Bay
Green Bay, WI
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Sales person was not willing to accommodate our concerns with the vehicle. They also tried putting a warranty and oil changes into the final price without mention of it beforehand. It was snuck into the pur with the vehicle. They also tried putting a warranty and oil changes into the final price without mention of it beforehand. It was snuck into the purchase agreement, but barely glossed over. More
Overall good. Tevin should have followed through and contacted the service center to make an appointment to get the wires that the mice chewed through. This was Tevin should have followed through and contacted the service center to make an appointment to get the wires that the mice chewed through. This was More
Trevor was great the guy knows sales and how to treat a customer. I’ve been working with people for over 20 years and he’s a A+ sales associate. I’m not sure on their service since I found a handful wrong customer. I’ve been working with people for over 20 years and he’s a A+ sales associate. I’m not sure on their service since I found a handful wrong with the truck. I have put 600 miles on the truck, the front alignment was off, the steering box has play, blew the drivers shock. The SM stated the exterior was detailed which may have been washed but not buffed. SM stated detailer cleaned bed which was not correct. Sprayed simple green and oil and dirt came out. The gooseneck ball is corroded into the receiver as well as the safety latches. Fuel filters were at 39%. Damage on the front and rear bumper which rear was buffed and it came off. My personal opinion it was great working with the staff and I should have done a better inspection of the truck before hand. More
After losing my car to a fire event over 2 years ago,(I'm now a part of the class action lawsuit) a random call from the manager lead me to come in. He said he would "take care of me". I feel I was. Delphin now a part of the class action lawsuit) a random call from the manager lead me to come in. He said he would "take care of me". I feel I was. Delphine is fabulous. Love dealing with her. More
Brett made the whole car buying experience easy and very convenient as well as stress free.He also told me if I have any questions in the future to stop by and he’ll try to assist me. convenient as well as stress free.He also told me if I have any questions in the future to stop by and he’ll try to assist me. More
I was very pleased with the sales staff. They were very friendly and knowledgeable about everything. Would definitely recommend to friends and family. They were very friendly and knowledgeable about everything. Would definitely recommend to friends and family. More