Bergstrom Chevrolet GMC of Manitowoc

sawyer made sure to show me what i was looking for and made sure i was satisfied made sure i was satisfied More

Out experience of purchasing a vehicle with Broadway was excellent ! Nick our salesman was respectful and informative and our finance guy was organized and fast. In and out and with a new vehicle all in one excellent ! Nick our salesman was respectful and informative and our finance guy was organized and fast. In and out and with a new vehicle all in one day. Couldn't ask for a better! More

Easy to work with, knowledgeable, and genuinely interested in what I was look for in a vehicle. interested in what I was look for in a vehicle. More

Everyone is super nice and helpful! They got a big selection of vehicles! Try there best to get what’s best for you! selection of vehicles! Try there best to get what’s best for you! More

Sawyer was so professional nice and courteous he answered all my questions this is my second time at Broadway and both times Sawyer was my sales man I cannot emphasize what a great person he is. all my questions this is my second time at Broadway and both times Sawyer was my sales man I cannot emphasize what a great person he is. More

Except sales person Amanda was very professional and super helpful I liked that a used vehicle has a warranty super helpful I liked that a used vehicle has a warranty More

My experience buying a new car with Amanda was phenomenal. I haven't bought a new vehicle in over 10 years . phenomenal. I haven't bought a new vehicle in over 10 years . More

Amanda and Gary were incredible to work with and took such good care of us! such good care of us! More

Best car buying experience ever! Will recommend to anyone looking for a vehicle! Thank you! looking for a vehicle! Thank you! More

This review is the last thing I wanted to do but after my recent experience that could have taken my life and continues to threaten the health and safety of my family I have to do it. I have held off writing recent experience that could have taken my life and continues to threaten the health and safety of my family I have to do it. I have held off writing the review after multiple TERRIBLE experiences because I read so many wonderful reviews and I really hate to knock a buisness. I noticed that the sales team was exceptional. Professional, kind and relaxed when looking at cars. This review is strictly limited to the dealership service department and management. Now, If you are considering using this company for service Buyer BEWARE! It will be at your own risk. I took my vehicle into this location after moving to Manitowoc last year. I went in to have my window fixed and came home to my third row seat not working properly. I had left the seat down and when I returned it was down, I didn't see any issue. However! The person that was doing the window, I would like to assume maybe to be kind, took the head rests that I placed behind the front and passenger seat and placed them back on the back seat and rolled the seat back down. This caused the seat to get stuck! You can NOT have the head rests on while it is DOWN! I called and they ended up having to replace the entire seat! I could no longer take all of my children with me when leaving the house meaning some of the older kids were forced to walk to school or leave extra early for school. I used ridiculous amounts of gas , time and patience going back and fourth. That being said they replaced the seat and its back as it was. THEN! Like the forgiving person I am, and also because of all the great reviews I took my spoiled car back to CADILLAC! I have never taken it to a small time mechanic because I figure Cadillac knows her best. I buy four new all season tires because they had a wonderful rebate going on. Turns out it was all a sham! NO REBATE! After many months of waiting we contacted the manager and let them know we hadn't gotten our rebate. There was three of them on it and not a single one was able to get into contact with anyone. After all of the managers tried they gave us a 150 dollar credit towards service. It was not the employees fault the rebate was fraudulent. All very frustrating, time consuming and odd! BUT I saw the credit as an oil change or two. So, I take the car in for an oil change. About 130 of the 150 was used for the oil change. Eyes widen but what ever! It's done. I figured we were done with the company and we would wipe our hands of it. I WAS WRONG!! I was driving two days ago in the rain and my tire blew on the high way! HP towed it near by and we have a specialist look at it. THE TIRE IS DEFECTIVE! Matter of fact he said! "There are three more~ not if but whens on your vehicle. It is not safe to drive. He said I am potentially driving a ticking time bomb" This is my daily driver. I drive my kids and their friends around town in this car for school, events and more. Now, He told me to take it to Broadway and show the service guy what happened. They should know and do something about it. However, I made an apt with a tire company the specialist recommended and drove to Broadway just to let them know. The tire was BRAND NEW. I spoke with an older man with glasses yesterday and explained to him the situation. He was like, Yes I remember you guys. The rebate tires. He was agitated that I was in his presence and really didn't want to go outside and look at the defective tire. But he did and as soon as I opened the hatch he was like these are old tires, They must have popped. I explained to him that they did not pop due to age or foreign object.He was short and said he couldn't do anything and didn't even understand why I was there. I asked if he could contact the manufacturer and he said, why don't you? I can't do anything! I was told that Broadway sold me defective tires and to let them know. So! I drove to Broadway and let them know. The man was short , agitated and really unhappy that I was there! Moral of the story! DON'T GO TO BROADWAY TO SERVICE YOUR VEHICLE!!! More