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Bergstrom Chevrolet GMC of Manitowoc

Manitowoc, WI

4.8
1,828 Reviews

4000 Grand Ave

Manitowoc, WI

54220

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Showing 1,828 reviews

December 04, 2022

Enjoyed the experience. Started with e=mail, a visit, a test drive, and a purchase. Alex answered all our questions satisfactorily. More

by swolosek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Emme, Alex Johnson
Dec 06, 2022 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Alex was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Broadway Chevrolet Buick GMC Cadillac Team

December 03, 2022

They had exactly what I wanted. Easy no pressure sale. Walked me through the purchase process. 2nd vehicle we have purchased from them More

by twwalker68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wall, Glen Hietpas, Alex Emme
Dec 06, 2022 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Broadway Chevrolet Buick GMC Cadillac Team

November 30, 2022

Salesmanager was typical high pressure salesman- lots of pressure to finance with them didn't like that. More

by Shelley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bridget McCausland, Gary Hansen, Chad Kuchinski
Dec 02, 2022 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me directly at your earliest convenience so we can resolve your concerns. Sincerely, Mike Wall, Sales Manager mike.wall@broadwayautomotive.com

November 23, 2022

Everyone was wonder and helpful in helping me find a new car! Very happy with the car and my experience! More

by braun_camryn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Wall, Glen Hietpas, Alex Emme
Nov 25, 2022 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for taking the time to share your feedback regarding your experience at our dealership and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Broadway Chevrolet Buick GMC Cadillac Team

November 21, 2022

Everyone was very helpful and friendly. answered all questions. People were easy to contact and were quick with a response. More

by WALLKIM72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Beyer, Gary Hansen
Nov 22, 2022 -

Bergstrom Chevrolet GMC of Manitowoc responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Broadway Chevrolet Buick GMC Cadillac Team

November 20, 2022

Amanda was very kind and knowledgeable. We appreciated her help. She ensured us is we had any questions we could always call and ask. More

by laura.c.kratz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Beyer, Alex Emme
Nov 22, 2022 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for your wonderful feedback, Laura. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Broadway Chevrolet Buick GMC Cadillac Team

November 19, 2022

Broadway Manitowoc was wonderful to work with! They did a great job explaining and communicating every step of the buying process. More

by leahmuenster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wall, Alex Emme, Nick Emme
Nov 21, 2022 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with your new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Broadway Chevrolet Buick GMC Cadillac Team

November 19, 2022

No pressure and easy to deal with. Staff was friendly and knowledgeable from start to finish. More

by JT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Kono, Mike Wall, Glen Hietpas, Gary Hansen
Nov 21, 2022 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Broadway Chevrolet Buick GMC Cadillac Team

November 18, 2022

Everyone was very helpful. Amanda was very accommodating in finding me a vehicle. Will definitely continue doing business with Broadway of Manitowoc. More

by CHRIS KINJERSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wall, Amanda Beyer, Gary Hansen
Nov 21, 2022 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for reaching out, Chris! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Broadway Chevrolet Buick GMC Cadillac Team

November 05, 2022

All went well with the purchase, but when I had an issue the day after it was a bit difficult to get it figured out. I’m not from Manitowoc but was told I need to bring it there to be looked at rather than More

by b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Schrank, Sawyer Hungerford, Alex Emme
Nov 07, 2022 -

Bergstrom Chevrolet GMC of Manitowoc responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Britt Nelson, Service Manager

Nov 09, 2022 -

b responded

Can I take it to GB instead?

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