Bergstrom Chevrolet GMC of Manitowoc
Manitowoc, WI
Filter Reviews by Keyword
By Type
Showing 1,828 reviews
No Hassle Service Brought my car in for warranty service on a very cold morning after experiencing a problem. I had no appointment. No questions asked, "we'll get it Brought my car in for warranty service on a very cold morning after experiencing a problem. I had no appointment. No questions asked, "we'll get it in today or tomorrow morning" and gave me a no-cost loaner (nice Equinox). Called me in the afternoon to say the car was fixed and I could pick up at my convenience. More
scheduled service Brought the Cadillac in for routine service (oil, filter, rotate tires) -scheduled appointment a few days in advance with Cassie, very cordial and pol Brought the Cadillac in for routine service (oil, filter, rotate tires) -scheduled appointment a few days in advance with Cassie, very cordial and polite (good customer service rep.). They were waiting for me when I brought it in, asked where I would wait after offering to take me somewhere if needed, told them I would wait in lounge. Car was completed in a timely fashion, exactly as they had projected. Overall a good experience - Thank you. More
Basic service Easy to schedule appointment, service is great to work with, everything went as planned. It is nice to have a local respected deal ship service my car Easy to schedule appointment, service is great to work with, everything went as planned. It is nice to have a local respected deal ship service my car. More
A+ seevice The service department staff was very helpful, friendly & accomadating! Cassie tried to get my vehicle serviced as soon as possible & they made sure The service department staff was very helpful, friendly & accomadating! Cassie tried to get my vehicle serviced as soon as possible & they made sure I had a loaner vehicle to use while my vehicle was serviced! More
Buying my son his first car, an AWESOME EXPERIENCE! Our family's experience with buying our son's first new car with Amanda & Brett could not have been a better & enjoyable learning opportunity. Not o Our family's experience with buying our son's first new car with Amanda & Brett could not have been a better & enjoyable learning opportunity. Not only did we buy the best gas mileage car with the safest crash testing data, the 2016 Chevy Cruze, we received a great trade-in value of our old 2006 Buick Rendezvous that allowed us to purchase a five-year bumper-to-bumper extended warranty so that my son & my wife and I will have safety peace of mind as well as no car repair worries or extra expenses as he completes his last 2 years of college and his 4 years onto to graduate school. Amanda was very accommodating and had a kind spirit and was very patient with, and responsive to, my attention-to-detail questioning about each car and the car purchasing verse leasing option processes. My son was most impressed with Amanda's knowledge about the multiple vehicles we test drove and how she was able to help incorporate his wants-needs within my wife's and my buying parameters, which ultimately allowed him to get the perfect car for him as well as THE CAR he really really wanted dad & mom to say yes to! Then there was Britt, a real nice individual and one of those professionals who fit their position perfectly, who made the final paper work to purchase and finance the Cruze very easy for us and educational for my son. Great Team job! More
Mike Wall is an excellent salesman Mike Wall really knew about the car that we bought. He answered all of our questions. Very knowledgeable . This is the 3rd vehicle we bought from Mi Mike Wall really knew about the car that we bought. He answered all of our questions. Very knowledgeable . This is the 3rd vehicle we bought from Mike. More
Great Team Work The Gm Team worked diligently to get me in my new vehicle and get the maximum for my trade in. They all worked together as it was seen on the seedles The Gm Team worked diligently to get me in my new vehicle and get the maximum for my trade in. They all worked together as it was seen on the seedless pickup of my new suv. I would highly recommend this dealership to anyone looking for a new or used vehicle. Thanks again for the outstanding service to me and my family! More
Quick response, efficient and fair buying process I found my truck on a Sunday night at 7pm online, emailed for more information, received the info within 15 minutes, confirmed the vehicle was availab I found my truck on a Sunday night at 7pm online, emailed for more information, received the info within 15 minutes, confirmed the vehicle was available as the truck it had literally just arrived at the dealership. Deb sent me addl details first thing Monday morning and we setup a test drive for Monday evening. Since the truck just arrived, I wasn't sure how much time they had to detail, inspect etc. The truck was in perfect condition, certified and sparkling clean, inside and out. Deb was waiting for me at our agreed upon time, immediately walked through the vehicle, "jump in take it for a test drive". Since the truck I was driving was very similar (almost identical), I was very glad Deb let me just go and drive. It wasn't long I was back at the dealership, Deb was waiting for me (so many dealerships try to help to many customers at the same time, Deb didn't do that, I was her #1 concern). We sat down, talked numbers and that was it, deal done! Super simple, easy. I picked up my new truck the following Saturday (as I didn't have time until then), again Deb was ready, Brett had all the paperwork, I was literally in and out within 30 minutes and again the truck was sparkling clean, since I had gotten it dirty on my test drive, I appreciated the extra work. This was my first interaction with Pietroske, they may be in a small town, but they know how to treat customers, thank you !! More
Customer service was very good . We were given many options on buying or leasing . After going through prices and payments leasing was our best option . on buying or leasing . After going through prices and payments leasing was our best option . More
Good ,Fair, Dealing. Haven`t bought a vehicle in 16 years. Found what I wanted on Pietroski`s internet sales. Howie sold me my last vehicle, and was very helpful with thi Haven`t bought a vehicle in 16 years. Found what I wanted on Pietroski`s internet sales. Howie sold me my last vehicle, and was very helpful with this one. All of the staff was friendly and knew about the vehicle I bought, even though it wasn`t their brand. Thank you Howie and Dan for an easy car purchase ! More