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Bergstrom Chevrolet GMC of Manitowoc

Manitowoc, WI

4.8
1,828 Reviews

4000 Grand Ave

Manitowoc, WI

54220

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Showing 1,828 reviews

October 07, 2016

Great Love my Cadillac. Great customer service but I am still concerned about the passenger head light. It does dry out some what, but as soon as it is damp More

by Tammy Kohlbeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Corbisier
Nov 02, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Tammy, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed by our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Sincerely, Bob Berry - Service Manager - (920) 482-2117

September 28, 2016

Good service Had a good experience with our salesperson. She made the truck buying experience easy for us. Glad we decided to work with pietroske! Would recommend More

by Bmarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Beyer, Evert Droppers
Nov 02, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you so much for taking the time to write this great review. We are happy to hear that we were able to provide you with excellent service. Thank you for your recommendation and we look forward to seeing you again! Sincerely, Tom Larson - Sales Manager - (920) 482-2434

September 24, 2016

2013 white Chevy Cruze This was my first time buying a car and Amanda B made the hole process hassle free. She was very straight forward about the cars details, which was aw More

by Linnae123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Beyer
September 24, 2016

Information and performance Oil needed changed .. battery replaced , air conditioning clean-up. Service people were most courteous and timely in their estimates and performance w More

by placidleonard725
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie Schrank
Nov 02, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

We cannot thank you enough for your wonderful review of your experience with us! It was a pleasure to assist you and please let us know when we can do so again. Sincerely, Bob Berry - Service Manager - (920) 482-2117

September 19, 2016

Excellent Buying Experience I was in the market for a good, used Sonata with relatively low miles. When I found this one online, I was impressed with its condition. I inquired on More

by Kluth, Marisa (223319)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wall, Evert Droppers
Sep 20, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for your review. We're glad to know that our team was able to provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Pietroske Chevrolet Buick GMC Team

September 14, 2016

Low pressure buying experience We had a very positive experience while shopping for a new truck. We didn't know anything about this dealer as I located the dealer and the truck we More

by Nub23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Beyer, Evert Droppers
Sep 16, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify our commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook page for access to our exclusive content. Pietroske Chevrolet Buick GMC Team

September 13, 2016

Sold us a lemon took 3 weeks to get nowhere, offered us to purchase a different vehicle,rather have my original trade in luckily it was still there. And only got a s More

by shawn bertschy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Britt Nelson, Amanda Beyer, Eric Sitkiewitz
Sep 28, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Here at Pietroske GM we try to sell the highest quality vehicles that we can. Unfortunately, sometimes a vehicle can have some preexisting conditions that aren’t always evident. Once we were made aware of the issues with Mr. Bertschy’s Jeep Commander, we immediately had the vehicle brought into our service department. Mr. Bertschy was given a 2016 Chevrolet Colorado to use at no charge and was reimbursed for the expense of the lost camping trip. The process to determine what was causing the issues did take some additional time due to the complexity of the electrical problem. Ultimately, it was determined that we were not confident that the vehicle was able to be fixed to our satisfaction, so we offered to buy the vehicle back and return the customer’s trade-in. This process included the reimbursement of taxes and fees to make sure Mr. Bertschy was made 100% whole. Additionally, we are still waiting to hear back from Mr. Bertschy on some aftermarket parts that were removed and discarded from his trade in. This happened while the trade in was going through the used vehicle inspection process, and have offered to reimburse him for the cost of those parts and the installation through our service department. We are very sorry that this happened to Mr. Bertschy’s used vehicle purchase. We hope our actions were enough to satisfy him.

September 10, 2016

Excellent service, friendly staff. Always receive excellent care. They make sure I understand what needs to be done and they don't pressure me into adding more services. They have al More

by Mtwcdogmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie Schrank, Tom Blau
Sep 16, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Pietroske Chevrolet Buick GMC Team

September 09, 2016

Very easy process! Amanda was very patient with all my questions and even took a call from my daughter who had a few of her own! She was knowledgeable and answered all More

by Joyce0813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Beyer
Sep 16, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Pietroske Chevrolet Buick GMC Team

September 05, 2016

Good job Everything was fine , oil smell on the way home. Maybe because of the oil filter. Have not looked underneath yet. New car, grease on door knob. No big More

by Stecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie Schrank, Tom Blau
Sep 08, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thanks so much for the nice review! We really appreciate this feedback and we will share your compliments to the rest of the staff. We pride ourselves on offering high quality customer service, and we're glad we were able to take care of you. It was our pleasure. Pietroske Chevrolet Buick GMC Team

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