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Bergstrom Chevrolet GMC of Manitowoc

Manitowoc, WI

4.8
1,828 Reviews

4000 Grand Ave

Manitowoc, WI

54220

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Showing 1,828 reviews

November 11, 2016

very good The Service was very good and timely. Had routine service completed and had a recall on airbags completed.The service department and cashier personal More

by Brunns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Britt Nelson
Nov 11, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a positive experience. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Bob Berry - Service Manager - (920) 482-2117

November 09, 2016

Service visit Very friendly and great service. I've always hated getting my car serviced but find it very easy to do here. Thanks for all you do!! More

by Therese1004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Britt Nelson
Nov 11, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an efficient and overall positive experience. We look forward to working with you again. Sincerely, Bob Berry - Service Manager - (920) 482-2117

November 01, 2016

Always impressed w/ service dept. One of the reasons I choose Pietroske is the service department and the excellent service you get every time. Everyone is so accommodating and polite More

by Dave R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie Schrank, Britt Nelson
Nov 04, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for leaving us this great review, Dave. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Sincerely, Bob Berry - Service Manager - (920) 482-2117

November 01, 2016

Great experience- Thank you! Our experience with the dealership and working with Mike Wall was great. Mike listened for what was important to us and freely shared ideas for us to More

by Joe D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wall, Evert Droppers
Nov 09, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Joe, thank you for taking the time to write this review. We are pleased to hear that Mike was able to provide an efficient and overall positive experience. Sincerely, Tom Larson - Sales Manager - (920) 482-2434 

October 31, 2016

New xts tire viberation problems. Our new XTS had a vibration from the tires @ 200 miles. I took it to the dealership for verification by the Service Dept..Bob Berry suggested driving More

by EJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Berry, Tom Blau
Nov 01, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

We appreciate you taking the time to provide us with your positive feedback. Bob is wholly devoted to the success of our guests experiences and we are both lucky and proud to have him on our team. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Bob Berry - Service Manager - (920) 482-2117

October 29, 2016

Very satisified with the dealership! Having a problem locating the problem with our shift into park. We have had the vehicle into the dealership for service 3 times in the last week. A More

by Gramapatti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie Schrank
Nov 01, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Bob Berry - Service Manager - (920) 482-2117

October 29, 2016

Questionable A replacement of headrest under warranty was slow. Had part , but no one to work on it. Said would call on a Monday, but had to call back on Thursday. More

by Robert Stubbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure of service person name
October 26, 2016

We have a new 2016 red Chev Malibu. Thanks Amanda and Dale for putting us in a new Malibu. We were waiting for the new Cruze hatchback to see if it would fit our needs, and if not we wo More

by happy campers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Kocourek, Britt Nelson, Steve Volz, Amanda Beyer, Tom Blau, Evert Droppers
Nov 02, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thanks for the great review and congratulations on your new Malibu! Were thrilled to hear that Amanda and Dale provided you with a great visit experience. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Tom Larson - Sales Manager - (920) 482-2434

October 25, 2016

Purchased a new Cadillac CT6 from the dealership The friendliness, speed and transparency from all the employees at the dealership was great. The owner of the dealership also came up to me and person More

by DeanN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wall, Tom Larson, Britt Nelson
Nov 01, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you so much for taking the time to leave this wonderful review. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If you need anything else in the future, please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Tom Larson - Sales Manager - (920) 482-2434

October 24, 2016

A pleasent experience Mary and I are very happy with the car we purchased. Mike was very helpful in the entire process. When in the future we need another car we will co More

by The happy hollander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wall, Evert Droppers
Nov 01, 2016 -

Bergstrom Chevrolet GMC of Manitowoc responded

We're completely committed to providing top quality service and we're ecstatic to hear that your experience with Mike reflected this dedication. We appreciate the time it took for you to give us this feedback. We value our customers and we look forward to seeing you on your next visit. Sincerely, Tom Larson - Sales Manager - (920) 482-2434

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