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Bergstrom Chevrolet GMC of Manitowoc

Manitowoc, WI

4.8
1,828 Reviews

4000 Grand Ave

Manitowoc, WI

54220

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Showing 1,828 reviews

June 25, 2017

Unappreciated/Lack of salesmanship Drove from out of town and was left standing in the showroom while she was on the phone. Car wasn't ready at scheduled time for test drive. Deb had no More

by JayMichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Deb Kerr
Jun 28, 2017 -

Bergstrom Chevrolet GMC of Manitowoc responded

We apologize that your experience was anything other than positive when working with our team. Customer satisfaction is our top priority and we would appreciate the chance to speak with you directly to get to the bottom of everything and try to find a positive outcome. Sincerely, Tom Larson - Sales Manager - (920) 482-2434

June 21, 2017

Trailer lights not working I want to say, it was a Saturday morning, about 8am I called dealership that my trailer lights were not working on my new truck and wanted to go camp More

by 442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kupsch, Dan Brunner, Dale Kocourek, Bob Berry
Jun 21, 2017 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for the feedback! We are happy to hear about your positive experience at Pietroske Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Sincerely, Bob Berry - Service Manager - (920) 482-2117

June 21, 2017

Very nice upgrade - faster than I expected! We needed to upgrade to a little larger and more comfortable car, since we'll be commuting to Milwaukee for the next 6 months or so. As if by magic More

by kenivey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deb Kerr, Evert Droppers
Jun 23, 2017 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for leaving us this fantastic review. Congratulations on your new Chevy Trax! I will share your comments with Deb as she will please to know she could provide you with such a positive experience. If you need anything else, please don't hesitate to contact us. Happy driving! Sincerely, Tom Larson - Sales Manager - (920) 482-2434 

June 20, 2017

New vehicle purchase It was an excellent experience dealing with Howie in purchasing our new vehicle. He was very helpful and honest (which is very important to us) abo More

by reneeg15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Corbisier
Jun 20, 2017 -

Bergstrom Chevrolet GMC of Manitowoc responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We will share your comments with Howie and the rest of our team. If you need anything else, please don't hesitate to contact us! Sincerely, Tom Larson - Sales Manager - (920) 482-2434 

June 18, 2017

Looking for the best price. We were looking for this perticular car so it was just dealing with the sales person for the best price. Were we happy with the price? Well every one More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Beyer
Jun 20, 2017 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for your wonderful feedback, Steve. I am happy to hear everything went well for you during your recent visit and our team could provide you with a positive experience. Please don't hesitate to contact us if we can assist you with anything else. Sincerely, Tom Larson - Sales Manager - (920) 482-2434 

June 16, 2017

Routine service The service team was able to provide me with multiple appointment times to get my vehicle in for a routine service. The were very careful to cover th More

by es1113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Jagodzinsky
Jun 20, 2017 -

Bergstrom Chevrolet GMC of Manitowoc responded

We appreciate you taking the time to leave us this wonderful review. I can't tell you how happy I am that our team was able to provide you with a 5-star experience. If there is anything else you may need, don't hesitate to give us a call. Sincerely, Tom Larson - Sales Manager - (920) 482-2434 

June 15, 2017

Great service. Offered accommodations and felt they enjoyed and cared about what they do. Very responsive to my concerns. Truck serviced quickly and returned clea More

by Try 1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wall, Britt Nelson
Jun 20, 2017 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for your review! I am happy to hear our service team could provide you with a quick and efficient service experience. See you next time! Sincerely, Bob Berry - Service Manager - (920) 482-2117

June 15, 2017

Attention to detail We kind of knew what we were looking for but due to a car accident had to start the search much earlier that originally planned. It was great the way More

by Theresa Tesarik
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howie Corbisier, Evert Droppers
Jun 20, 2017 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for leaving us this review, Theresa. Congratulations on your new ride. I will share your comments with our team as they would love to know that they could provide you with such a positive experience. If you need anything else, please don't hesitate to contact us. Happy driving! Sincerely, Tom Larson - Sales Manager - (920) 482-2434 

June 13, 2017

Oil change and tire rotation The service advisor was very rude. I was quoted a price and got charged more than the quote What more do you want me to type. More

by Jim Pohl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
It was one of the girls at service I dont know her name
Jun 28, 2017 -

Bergstrom Chevrolet GMC of Manitowoc responded

Jim, Although we appreciate you taking the time to provide us with your feedback, it is always disappointing to learn that one of our customers has had a negative experience. I wanted to reach out to let you know that we value your business and want to earn your trust so that we can work together again in the future. Please contact us when you have a chance so we can dig into the issue deeper and find an appropriate solution. Sincerely, Tom Larson - Sales Manager - (920) 482-2434

June 12, 2017

A good Saturday morning Had a good experience in the process of test driving and then purchasing the truck they had they where knowledgeable about the truck and what was all More

by Zigster
Recommend Dealer
Yes
Employees Worked With
Amanda Beyer, Evert Droppers
Jun 20, 2017 -

Bergstrom Chevrolet GMC of Manitowoc responded

Thank you for your review. It is great to hear everything went well for you. Sincerely, Tom Larson - Sales Manager - (920) 482-2434 

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