Berglund INFINITI of Roanoke

The negotiations on the purchase were easy and handled in a quick manner. This made a pleasant buying experience. I would recommend Crossroads to others as a opportunity for others to enjoy the same buying a quick manner. This made a pleasant buying experience. I would recommend Crossroads to others as a opportunity for others to enjoy the same buying experience. More

My wife and my experience with Tim and the whole Crossroads team was great. We recommend him highly. We were amazed at the level of professionalism from every one at Crossroads Infinity. So far we h Crossroads team was great. We recommend him highly. We were amazed at the level of professionalism from every one at Crossroads Infinity. So far we have enjoyed the experience with Tim. We highly recommend this dealership. As far as service goes,don't know yet. Will have to wait and see! Donald and Peggy Welch Daleville Va. More

The service at this dealership was very commendable. They were quick with their answers and they provided me with the information I needed to purchase a vehicle. My salesman was honest in his approach They were quick with their answers and they provided me with the information I needed to purchase a vehicle. My salesman was honest in his approach and I would recommend him to future buyers. More

I am from Staunton VA and made a deal for a new Infiniti QX56 via email and telephone. It was the most hassle-free car buying experience that I have ever had. Thanks to Corey and the team at Crossroads fo QX56 via email and telephone. It was the most hassle-free car buying experience that I have ever had. Thanks to Corey and the team at Crossroads for putting together an incredible deal. It was important to me that all of the dealing be done prior to my arrival. I walked in the door and the QX56 was sitting there waiting for me and all of the paperwork was ready to be signed. Again, thank you for the best car buying experience ever. We will be back! More

Tim is a great salesman. He responses to customers' requirements promptly through emails or phone. He understands what customers are thinking and deals with problems efficiently. Overall, so far I have requirements promptly through emails or phone. He understands what customers are thinking and deals with problems efficiently. Overall, so far I have really enjoyed the experiences with Tim. More

Again, I am amazed at the level of professionalism that I see when I walk into the Infiniti dealership in Roanoke. I was greeted in the parking lot and immediately offered a variety of coffee choices. I ha see when I walk into the Infiniti dealership in Roanoke. I was greeted in the parking lot and immediately offered a variety of coffee choices. I had the opportunity to work with Corey Snell. Corey is a wonderful sales associate who truly made me feel like he had my best interest at heart. I am so happy with my car selection, that was all possible thanks to Crossroads Infiniti of Roanoke. You all are a class act! More

Tim was great to work with and we will recommend him to friends. He liastened to our wishes, and when he talked with us, he made eye contact with both of us..not making either of us feel excluded. He was v friends. He liastened to our wishes, and when he talked with us, he made eye contact with both of us..not making either of us feel excluded. He was very professionally dressed, and conducted himself that way, too. The car is beautiful and we felt that Tim helped us get the best price and trade-in for both our new and the traded-in old car. This was one of our best buying experiences ever, and we have bought many cars over the past 20 years. The other employees that we met (service manager, sales manager, and someone from corporate)were all courteous and friendly, too. This was a wonderful buying experience! More

I have purchased several cars from Crossroads and the service has always been excellent. All areas of service, from sales to review and functions of the QX56 was reviewed in detail. I appreciated the int service has always been excellent. All areas of service, from sales to review and functions of the QX56 was reviewed in detail. I appreciated the interest the salesman ( Corey Snell ) showed in taking care of my purchase. More

my experience with the Crossroads Infinity team was my experience with the Crossroads Infinity team was great. Of all new cars I have purchased in the past Tim Hartzog made this experience a great one my experience with the Crossroads Infinity team was great. Of all new cars I have purchased in the past Tim Hartzog made this experience a great one for me. After explaining features and test driving multiple cars. I purchased an Infinity G-37S. It has been an excellent decision. I love the vehicle. With this being said. I plan to purchase my next vehicle at Crossroads Infinity. More

My husband and I were very impressed with Crossroads Infiniti. The people were friendly and treated us great. Our salesman, Corey Snell, was an especially nice young man, very knowledgeable about the Infiniti. The people were friendly and treated us great. Our salesman, Corey Snell, was an especially nice young man, very knowledgeable about the QX56 which was the vehicle we purchased. He explained everything about the vehicle to us, showed us how to use the navigation system, and programmed our phones for us. We especially appreciated that since neither of us are very tech savvy. We would most certainly deal with Corey again in the future if we found ourselves in need of another vehicle. We were surprised to find that the manager, Tom Hanna,was a young man from our area and that made it even better to deal with Crossroads Infiniti since we were dealing with "hometown" people. The financial person, I do not remember his name, treated us great too. Our experience with Crossroads Infiniti was overall a good one! John and Helena Doss, Craigsville WV More