Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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395 Reviews of Berglund Chrysler Jeep Dodge Ram
New tires We asked them to order our tires, made an appointment for mount and balance. I took it in the day before to leave for the next day. The tires didn't c We asked them to order our tires, made an appointment for mount and balance. I took it in the day before to leave for the next day. The tires didn't come in and the dealer wasn't open the next day. They put me in a loaner car for the weekend amd worked my car into the schedule for that Monday because of the debacle that wasn't technically their fault. On Monday, my care hadn't even been started until almost 4 o'clock and it wasn't finished til close to 6. Not placing blame, I appreciate that they worked it in without me having to wait for a while for another appointment. More
Changed oil and state inspection They did a great job. I came in for inspection. No ride to Blue Ridge so worked my job through so I didn’t have to wait to long. I appreciate the serv They did a great job. I came in for inspection. No ride to Blue Ridge so worked my job through so I didn’t have to wait to long. I appreciate the service. I have enjoyed my Jeep Compass. More
Service My service representative was wonderful the service performed very disappointing. The failure to check and see if the work was completed properly was My service representative was wonderful the service performed very disappointing. The failure to check and see if the work was completed properly was a huge let down. More
Great experience The buying process was the easiest I have ever had buying a vehicle. Sales manager was great to work with as well as the finance officer The buying process was the easiest I have ever had buying a vehicle. Sales manager was great to work with as well as the finance officer More
very nice people. very accomadadting. Everyone was very nice and accomadating. This will be the third purchase my family has made from Patrick this year. My daughter in law purchased a Everyone was very nice and accomadating. This will be the third purchase my family has made from Patrick this year. My daughter in law purchased a Jeep Patriot last year, my husband purchase a Ram 3500 last month and then this purchase......Lorie Turman More
Quick, fast, & friendly Excellent experience getting a routine synthetic oil change for my minivan. They had me in and out in 40 minutes, which was perfection during this bus Excellent experience getting a routine synthetic oil change for my minivan. They had me in and out in 40 minutes, which was perfection during this busy holiday season. Honest folks here! More
Bobby Porter is awesome as a service advisor This is a good place to buy a Jeep and the service dept is outstanding. Bobby Porter as a service advisor can not be beat. It gets fixed right the f This is a good place to buy a Jeep and the service dept is outstanding. Bobby Porter as a service advisor can not be beat. It gets fixed right the first time. More
Quick Service They were able to fit me in for changing an alternator out within a day. Vehicle was under a 3rd party warranty and they handled all the paperwork fo They were able to fit me in for changing an alternator out within a day. Vehicle was under a 3rd party warranty and they handled all the paperwork for me. More
Service Loretta was very helpful and I would recommend her as #1. I have always gotten great service with this dealership. I would highly recommend them. Loretta was very helpful and I would recommend her as #1. I have always gotten great service with this dealership. I would highly recommend them. More
resent purchase we had a overall good experience other than the fiance department was not on top of it and called us back 3 times for differant things. the sales dept we had a overall good experience other than the fiance department was not on top of it and called us back 3 times for differant things. the sales dept was great and very helpful More