Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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394 Reviews of Berglund Chrysler Jeep Dodge Ram
Best car buying experience ever ! Took a lot of time with Me. No pressure at all. Was not pushy and overwhelming. Patrick Taylor is awesome and answered all of our questions and availa Took a lot of time with Me. No pressure at all. Was not pushy and overwhelming. Patrick Taylor is awesome and answered all of our questions and available at all time. More
Excellent service We had good service. Buddy was very nice, helpful and knowledgeable. We are very happy with our truck and overall experience with Berglund Chrysler Do We had good service. Buddy was very nice, helpful and knowledgeable. We are very happy with our truck and overall experience with Berglund Chrysler Dodge Ram. More
First time to order a new Jeep This was my first experience with ordering a new vehicle. Eric was very helpful and patient with me. The hard part was the waiting for it to arrive. E This was my first experience with ordering a new vehicle. Eric was very helpful and patient with me. The hard part was the waiting for it to arrive. Eric kept me posted on the build & delivery from the factory on my Jeep. He was very knowledgeable of the product and took care of my needs. More
Great Dealer with Great People Skills I have been a long time customer of this dealership and would recommend them to anyone who cares for one. The GM will go the extra mile to ensure you I have been a long time customer of this dealership and would recommend them to anyone who cares for one. The GM will go the extra mile to ensure your shopping and service experiences are top notch and to Your satisfaction, not the dealership's. These people treat you like people and care about repeat business. More
Sales and trade experience The salesman was very helpful and didn't unduly make me feel pressured. I am so far very pleased with my new Chrysler Pacifica and am enjoying learnin The salesman was very helpful and didn't unduly make me feel pressured. I am so far very pleased with my new Chrysler Pacifica and am enjoying learning all the features. More
Love my new Jeep Cherokee! Cody was a great sales person and went out of his way without pressuring me to make a purchase. I had very specific items on my "must have" list and h Cody was a great sales person and went out of his way without pressuring me to make a purchase. I had very specific items on my "must have" list and he was committed to finding the right vehicle for me. When the ones on the lot didn't work, he found one at another location and sure to have it delivered within a few days. The process was seamless. Cody made the process easy and extremely friendly. We highly recommend working with him. More
Could have been better. Was there for along time, while we were waiting, the Van was suppose to be detailed. It was not when we got home, I had to reclean the inside. It Was there for along time, while we were waiting, the Van was suppose to be detailed. It was not when we got home, I had to reclean the inside. It was suppose to have been filled with gas, I had to go back the next day to get it. I asked if it had a spare tire, and was told he would have to check.. I got home and discovered it did not, and did not even have a jack or tire iron. I feel that all of this should be made right, Overall the people were friendly, but the process took way to long, especially for a cash sale. More
Buddy was my salesman Buddy was focused on finding out what I wanted and getting it for me. He didn't try to sell me something I didn't want. He gave me a lot of informat Buddy was focused on finding out what I wanted and getting it for me. He didn't try to sell me something I didn't want. He gave me a lot of information about the vehicle I purchased. Buddy is very approachable and responsive. He treated me like a friend and I appreciated his approach. He remembered me too when I came in a few days later to get a key. Good job Buddy! More
Great Customer Service Great customer service Donnie Shelton was outstanding will deal with him again great service in the service Department always trying to help managemen Great customer service Donnie Shelton was outstanding will deal with him again great service in the service Department always trying to help management where good to deal with Thanks for a good experience More
Purchased used Jeep Jeremy Hunt went out of his way to help us out. We tried one vehicle and it just wasn't right for us. He went out off his way to locate one that met o Jeremy Hunt went out of his way to help us out. We tried one vehicle and it just wasn't right for us. He went out off his way to locate one that met our needs and get back to us. I never had that happen before, once you walk out they usually forget about you. This was a pleasant surprise. The overall process went smoothly and we were treated well by all we dealt with. This is the second vehicle we have purchased from this dealer. More