Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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396 Reviews of Berglund Chrysler Jeep Dodge Ram
sales manager refused to haggle on my trade!! Patrick taylor did everthing expected of him ,great guy and Patrick rock as well my trade was an 2017 impala ls with 4500 miles in mint condition al Patrick taylor did everthing expected of him ,great guy and Patrick rock as well my trade was an 2017 impala ls with 4500 miles in mint condition all he wanted to give was rough trade in , I should have left and went back to Duncan who offered 3k more for the trade ,I really liked the car they offered and Patrick went above and over to get me financed with the additional car loan I already had .and both taylor and rock drove my non traded impala 60 miles to my home , I def would recommend these guys in sales but steer away from the sales manger didn't seem really interested if he sold a car it was basically take it or leave it! mike eller More
Great Service! We had a great experience from the moment we stepped on to the dealership lot. Very happy with our JEEP! Thank you for taking great care of us! We had a great experience from the moment we stepped on to the dealership lot. Very happy with our JEEP! Thank you for taking great care of us! More
Best car buying experience ever ! Took a lot of time with Me. No pressure at all. Was not pushy and overwhelming. Patrick Taylor is awesome and answered all of our questions and availa Took a lot of time with Me. No pressure at all. Was not pushy and overwhelming. Patrick Taylor is awesome and answered all of our questions and available at all time. More
Excellent service We had good service. Buddy was very nice, helpful and knowledgeable. We are very happy with our truck and overall experience with Berglund Chrysler Do We had good service. Buddy was very nice, helpful and knowledgeable. We are very happy with our truck and overall experience with Berglund Chrysler Dodge Ram. More
First time to order a new Jeep This was my first experience with ordering a new vehicle. Eric was very helpful and patient with me. The hard part was the waiting for it to arrive. E This was my first experience with ordering a new vehicle. Eric was very helpful and patient with me. The hard part was the waiting for it to arrive. Eric kept me posted on the build & delivery from the factory on my Jeep. He was very knowledgeable of the product and took care of my needs. More
Great Dealer with Great People Skills I have been a long time customer of this dealership and would recommend them to anyone who cares for one. The GM will go the extra mile to ensure you I have been a long time customer of this dealership and would recommend them to anyone who cares for one. The GM will go the extra mile to ensure your shopping and service experiences are top notch and to Your satisfaction, not the dealership's. These people treat you like people and care about repeat business. More
Sales and trade experience The salesman was very helpful and didn't unduly make me feel pressured. I am so far very pleased with my new Chrysler Pacifica and am enjoying learnin The salesman was very helpful and didn't unduly make me feel pressured. I am so far very pleased with my new Chrysler Pacifica and am enjoying learning all the features. More
Love my new Jeep Cherokee! Cody was a great sales person and went out of his way without pressuring me to make a purchase. I had very specific items on my "must have" list and h Cody was a great sales person and went out of his way without pressuring me to make a purchase. I had very specific items on my "must have" list and he was committed to finding the right vehicle for me. When the ones on the lot didn't work, he found one at another location and sure to have it delivered within a few days. The process was seamless. Cody made the process easy and extremely friendly. We highly recommend working with him. More
Could have been better. Was there for along time, while we were waiting, the Van was suppose to be detailed. It was not when we got home, I had to reclean the inside. It Was there for along time, while we were waiting, the Van was suppose to be detailed. It was not when we got home, I had to reclean the inside. It was suppose to have been filled with gas, I had to go back the next day to get it. I asked if it had a spare tire, and was told he would have to check.. I got home and discovered it did not, and did not even have a jack or tire iron. I feel that all of this should be made right, Overall the people were friendly, but the process took way to long, especially for a cash sale. More
Buddy was my salesman Buddy was focused on finding out what I wanted and getting it for me. He didn't try to sell me something I didn't want. He gave me a lot of informat Buddy was focused on finding out what I wanted and getting it for me. He didn't try to sell me something I didn't want. He gave me a lot of information about the vehicle I purchased. Buddy is very approachable and responsive. He treated me like a friend and I appreciated his approach. He remembered me too when I came in a few days later to get a key. Good job Buddy! More