Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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395 Reviews of Berglund Chrysler Jeep Dodge Ram
Our sales associate Logan was incredibly helpful! Our requests were hard to come by but he handled it with professionalism and we left happy and we also left with a vehicle. I definitely recommend th Our requests were hard to come by but he handled it with professionalism and we left happy and we also left with a vehicle. I definitely recommend this dealership. More
Attempting to charge diagnostic fees of $180 per issue for a vehicle under warranty. Attempting to charge for an oil filter($135); for an issue covered under warranty; despite the fact the FCA warranty for a vehicle under warranty. Attempting to charge for an oil filter($135); for an issue covered under warranty; despite the fact the FCA warranty manual states filters are covered if part of a covered repair. Page 11 Sect. 3.3 2021 Diesel JL Warranty packet. The vehicle has not been repaired yet and I will update as I have more info but so far I'm far from impressed. It has been nothing shy of a nightmare to work with the service department. More
Kenny smith was our salesman. .he was excellent..he worked was us to make sure we got the best deal..!! The dealership is great..!! .he was excellent..he worked was us to make sure we got the best deal..!! The dealership is great..!! More
Drove from Charlotte NC ready to buy this car. Financing and down payment was already to go. Well they 10k more than advertised. This is very disappointing and they are asking ZO6 convertible mon Financing and down payment was already to go. Well they 10k more than advertised. This is very disappointing and they are asking ZO6 convertible money. This is a Grand Sport. There is a Z06 in Rock Hill SC for the same price. They told me to buy that car. No I want a Grand Sport because I do not want a supercharge Corvette because I already have one. Very unprofessional!!!! More
We had a great experience buying our new van! Buddy Davis was so helpful and kind! He and Robbie Buster worked hard to get us exactly what we needed! We highly recommend working with them! Buddy Davis was so helpful and kind! He and Robbie Buster worked hard to get us exactly what we needed! We highly recommend working with them! More
Service department is poorly managed. Customer service representatives and manager are abrasive, allusive and inconsiderate to the customer. No commitments to quality, delivery or communi Customer service representatives and manager are abrasive, allusive and inconsiderate to the customer. No commitments to quality, delivery or communications. They lack the follow through and attention to detail required for true root cause and corrective action. Customer beware and go somewhere else! More
Very friendly staff, they go .above and beyond to make their customers satisfied. Kudos to Patrick Taylor and Mark Austin. Two very nice men. Thanks for meeting our truck needs. Very satisfied customers. their customers satisfied. Kudos to Patrick Taylor and Mark Austin. Two very nice men. Thanks for meeting our truck needs. Very satisfied customers. Ellie Mae Duncan More