Bergey's VW Mazda Kia Wilkes-Barre
Larksville, PA
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Service was great. But website difficult to use. Phone number on web page is not valid. Thought I set up service appointment on line but it was never confirmed. Appeared at designated time. Wasn’t on sche number on web page is not valid. Thought I set up service appointment on line but it was never confirmed. Appeared at designated time. Wasn’t on schedule but took me in anyway and provided prompt shuttle service. Actual service was great but web page can be cleaned up a little. More
I have bought many cars from this dealership. Between Audi and VW probably 7 cars. This time was the best. They do such a great job taking care of you there I would never go anywhere else. Rob the sal Audi and VW probably 7 cars. This time was the best. They do such a great job taking care of you there I would never go anywhere else. Rob the salesman was excellent! So was the finance guy. More
Great service! We were traveling and our Mazda needed an oil change. They were able to fit us in their busy schedule and their service was exceptional. Thank you!! oil change. They were able to fit us in their busy schedule and their service was exceptional. Thank you!! More
The service was great they looked for what was causing warning light to come on. Told me what part was needed & how much it cost. Order the part.Called me yesterday gave me appointment next week .always v warning light to come on. Told me what part was needed & how much it cost. Order the part.Called me yesterday gave me appointment next week .always very professional. Am 100 % satisfied. More
Great staff and service. They are Friendly courteous and respectful. No hassle and professional. Highly recommended. respectful. No hassle and professional. Highly recommended. More
After buying new car electrical problem occurred where warning lights continued for 4 months took car to dealer a dozen times. Nothing was ever found. Took it once to Kelly VW Scranton fixed though they warning lights continued for 4 months took car to dealer a dozen times. Nothing was ever found. Took it once to Kelly VW Scranton fixed though they took a week to troubleshoot. Yesterday I took my older VW for service and they stated they do not service older than 2005. Seems they have service technicians but no mechanics. Service people need to be told what to do by the system software and cannot go beyond that if there is no solution given. More