Bergey's VW Mazda Kia Wilkes-Barre

I bought a TTRS from them this past week 12/3/2011. I am from 650 miles away from the dealership. My salesman, Matt Hedden, drove two hours each way to pick me up at the airport in Philly so I could get on from 650 miles away from the dealership. My salesman, Matt Hedden, drove two hours each way to pick me up at the airport in Philly so I could get on the road as early as possible to head home. You don't find many people with extreme Audi knowledge paired with such a friendly and helpful attitude as Matt's. Highly recommended. Nice work guys. Aaron More

Exceptional customer service, Great personality..all around a great experience! I will keep recommending this dealership to everyone I know. Everyone deserves a Wyoming Valley Motors car! around a great experience! I will keep recommending this dealership to everyone I know. Everyone deserves a Wyoming Valley Motors car! More

There are several reasons NOT to go here. A: Vincent , the bored salesman who obviously doesn't want to sell any cars, left us for over 30 minutes to appraise our used vehicle. B: My husband is a veteran the bored salesman who obviously doesn't want to sell any cars, left us for over 30 minutes to appraise our used vehicle. B: My husband is a veteran and we bought out American vehicle from AAFES overseas. They stated it was an "international" vehicle, not American even though car facts, and our title say it is. C: They accused us of tampering with the odometer because customs hadn't completed the mileage when the car was exported from overseas back here. D: They had the audacity to insult us and any other veteran who has purchased an American car overseas by offering us 1/3 of the worth of the vehicle. I strongly urge ANYONE, especially veterans, to avoid this dealership at all costs. More

Frank was very attentve and prompt. Always available, he worked quickly to get numbers for a Mazda CX-9. To stress the point a bit more, he didn't waste our time with a drawn-out "talk to my manager" routi worked quickly to get numbers for a Mazda CX-9. To stress the point a bit more, he didn't waste our time with a drawn-out "talk to my manager" routine. We told him our ideas and he worked very hard to meet them. While we went with another manufacturer altogether in our ultimate purchase, this choice is not a reflection on Frank. I certainly recommend this dealership and Frank specifically. More

They sold me a lemon with a 30K warranty. In the shop for 4 months out of 11 months I owned it.... never fixed it. Now I have to sue them to get it replaced.... It is amazing how arrogant they are. What for 4 months out of 11 months I owned it.... never fixed it. Now I have to sue them to get it replaced.... It is amazing how arrogant they are. What a low end dealship they are and how they do not care about the customer at all. They truly are the worst car buying experience I have ever had... all i ever owned are VW's and they make it a stress to even tink about buying a car. They are awful, don't ever buy from the,!!! More

Andy was the best salesman I have ever dealt with. Unfortunately he left and I am not thrilled with those are left . . .Service is pretty good but expect to do you own research and make them aware of Unfortunately he left and I am not thrilled with those are left . . .Service is pretty good but expect to do you own research and make them aware of TSBs and other fixes (internet is a great tool here). More