Bergey's VW Mazda Kia Wilkes-Barre

Excellent staff and management My experience before and after the sale was excellent. The quality of the Audi brand is magnified by the staff at the Wyoming valley motors as well My experience before and after the sale was excellent. The quality of the Audi brand is magnified by the staff at the Wyoming valley motors as well as the ownership More

Had to pay for parts damaged by the service department I had warranty work scheduled to replace wheel bearings. One of the bearings were frozen to the axle. The axle had to be replaced. I had to pay for I had warranty work scheduled to replace wheel bearings. One of the bearings were frozen to the axle. The axle had to be replaced. I had to pay for the axle even though the wheel bearings were covered under the warranty. I also had to pay a diagnosis charge. So I ended up paying 470.00 for the warranty work. More

Extremely easy and courteous experience My salesman Rob was so knowledgeable and Matt in finance helped me with every question I had. Couldn’t be happier. Would absolutely return for my next My salesman Rob was so knowledgeable and Matt in finance helped me with every question I had. Couldn’t be happier. Would absolutely return for my next car. More

Quick and corteous! The guys always do a great job! Car was ready before promised, loaner was fun and everyone was professional! Always a great experience! Thank you! The guys always do a great job! Car was ready before promised, loaner was fun and everyone was professional! Always a great experience! Thank you! More

90,000 mile service + inspection The crew both behind the computer and the service technicians did a great job servicing my vehicle. Also, whomever cleaned the vehicle did a great jo The crew both behind the computer and the service technicians did a great job servicing my vehicle. Also, whomever cleaned the vehicle did a great job as well. Highly recommend! More

New Car purchase I have been a customer of Wyoming Valley Motors VW since I purchased my first new Jetta in 1995. I just purchased my 4th new 2018 VW Passat and am ext I have been a customer of Wyoming Valley Motors VW since I purchased my first new Jetta in 1995. I just purchased my 4th new 2018 VW Passat and am extremely satisfied with the car, it's a very nice car! Also have not had anyone BUT WVM service dept. work on them. No complaints whatsoever!! I will be a VW owner for life! More

Personable & Custom Attention Wyoming Valley has a top focus on the customer! The experience is enjoyable and is conducive to one's calendar and schedule. Each person has been gr Wyoming Valley has a top focus on the customer! The experience is enjoyable and is conducive to one's calendar and schedule. Each person has been great to deal with. More

Car was in for service for 22 days. I took my car in, with a scheduled appointment, for an airbag recall and a main seal replacement. When I dropped the car they failed to tell me they w I took my car in, with a scheduled appointment, for an airbag recall and a main seal replacement. When I dropped the car they failed to tell me they were over 2 weeks behind. Why did they take the car in and not say a word to me that they were that far behind?? Three weeks later I got a call that the car was done and road tested. When I picked up the car, I immediately noticed that the back of the steering wheel rubbed the steering column. It took them 2 more days to diagnose and fix the problem.This was the first and last experience with this dealership. I will drive 1 hr. to the next closest dealership in Allentown for my next service. More

service had the car towed there for a check engine problem they told me it needed a new battery put it in and after clearing codes had the same problem and y had the car towed there for a check engine problem they told me it needed a new battery put it in and after clearing codes had the same problem and you's people wanted to charge me 90 some dollars again to clear the codes not happy about that thanks More

Great Dealership that Gets It Done! Wyoming Valley Motors is a great Mazda dealership I been to for service many times and the the service writers both Tom and Gary have always been not Wyoming Valley Motors is a great Mazda dealership I been to for service many times and the the service writers both Tom and Gary have always been nothing but professional in meeting my crazy schedule setting up my appointments. When I had a problem with a defective part that they installed from a previous service check engine light, After making them aware of it they set a appointment with a loaner car available and got to work to find the problem, a defective part that was replaced weeks earlier. More